[RESOLVED] VirtualApps Currently Offline

The emergency maintenance for VirtualApps has been completed and the service is expected to be operational again at this time.

Posted in Educational Technologies, Instructional Technologies, Systems

VirtualApps Currently Offline

VirtualApps is currently offline for emergency maintenance. OIT is currently working to resolve the issue and hopes to have service restored shortly. An update will be posted when service rresumes.

Posted in Educational Technologies, Instructional Technologies, Systems

[Resolved] BHRIC Offline due to switch failure

The BHRIC is currently offline due to what appears to be a Firewall or Networking failure. We are investigating and will update this post as soon as we know more.

Posted in Educational Technologies, Email, Network and Telecom, Systems, Uncategorized

[COMPLETE] Banner, ODS and Data Warehouse Production Maintenance

The Office of Information Technology will be performing maintenance to production Banner, ODS and Data Warehouse systems beginning Thursday, December 19th at 3:00 am. Services are expected to be fully restored by Thursday, December 19th at 7:00 am. The services listed below are affected by this maintenance will be unavailable during this time.

Please review these services upon the completion of the maintenance as application restarts may be necessary.

Account claiming and Password resets
Banner Self Service, Admin Pages, Access Manager and Workflow
Transcripts and degree auditing (uAchieve/DARS)
App Status portal
Admissions Applications (Grad and Undergrad)
Owldone
Financial Aid survey
eGrades for Canvas
Touchnet payment gateway
FLVS
Appworx
Harvest
IEA Warehouse (IEAP)
FAU Warehouse (FAUDW)
ODS Warehouse (ODSP)
WebFOCUS/Report Caster
Frevvo
4P (Not SSO)
Grouper
Phonebill Application
Wireless network authentication
Network Registration
Mandatory Course Entry Quiz
ACH/VPAS

OIT

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Network and Telecom, Systems

Student 2Factor Enrollment and Prompt

Tbe student 2factor enrollment tool and prompt will be updated with new and improved messaging at 5 pm Friday November 22, 2019.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Video Conferencing

[RESOLVED]VirtualApps currently unavailable

This issue has been resolved.

******************************************************************

We are currently experiencing an issue with the Citrix Receiver to access Virtual Apps. We are working with the vendor to resolve as quickly as possible.

We apologize for any inconvenience.

OIT

Posted in Educational Technologies, Uncategorized

Research Computing Resources

Due to a failure of A/C on the Jupiter Campus the Research Computing resources including Koko, Koko-login, KokoWin, and Samba drives are offline. Physical Plant is working on the issue and we have a long running project in place to prevent this type of failure in the future. If you have any questions please let us know.

 

Posted in Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems

BHRIC vCenter instability

The BHRIC’s vCenter server is showing to be unstable. We have a ticket open VMware and to resolve the problems this evening after hours.

Posted in Educational Technologies, Instructional Technologies, Network and Telecom, Systems

[Resolved] Koko HPC Cluster

The KOKO NFS server is back up and running. We are still monitoring the system and handling any reported issues. Should you experience problems with any Research Computing Service please submit a ticket.

The KOKO NFS server froze this evening and we are working on correcting the problem. We will send out an update shortly.

Posted in Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems

Koko HPC Cluster

The KOKO NFS server froze this evening and we are working on correcting the problem. We will send out an update shortly.

Posted in Educational Technologies, Instructional Technologies, Systems, Uncategorized