The vendor will be updating Mediasite to the latest release during the scheduled maintenance window on September 23, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
[NETWORK DISRUPTION] – Boca Raton Campus – 9:35 a.m. to 9:45 a.m.
The Boca Raton campus experienced network disruptions between 9:35 a.m. and 9:45 a.m. today due to hardware issues. These disruptions may have prevented users from accessing FAU technology services as well as access to the internet from most FAU campuses.
Posted in Canvas / LMS, Network and Telecom
[RESOLVED] Apps.fau.edu will be unavailable the morning of 8/29/23 due to stability enhancement changes
OIT will be performing changes to apps.fau.edu in order to improve stability of the site the morning of 8/29/23, between 3AM and 7AM. During this time apps.fau.edu will be down.
Mediasite Update
Sonic Foundry will be updating Mediasite Video Cloud to the latest release during the scheduled maintenance window on August 27, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture
Simple Syllabus Working Slower Than Usual
Simple Syllabus is experiencing slow-downs and sporadic errors because of start-of-semester web traffic. They have notified us that they are addressing this issue through the evening to bring things back up to speed.
Posted in Canvas / LMS, Educational Technologies
[RESOLVED]Success Network (EAB Navigate) is currently experiencing slowness.
The Success Network (EAB Navigate) system is currently experiencing slow loading and navigating within the system. The vendor has been notified and we will post an update as we have additional information.
OIT
RESOLVED: Some Mediasite Catalog Presentations Unavailable
The issue preventing some users from accessing Mediasite Catalog presentations has been resolved.
Tagged with: Canvas, Mediasite
Posted in Canvas / LMS, Educational Technologies, Lecture Capture, Uncategorized
Posted in Canvas / LMS, Educational Technologies, Lecture Capture, Uncategorized
Network Registration and Links.fau.edu
Links.fau.edu and Network registration are currently offline due to a service issue. We are investigating.
New MYFAU design launches 7/31/23 4am-6am
UPDATE: Icons are now loading properly. Also, if you receive “Persona not found” in the MYFAU Mobile app, please select “Switch to the default persona”
UPDATE: Some icons are not loading properly and we are working to resolve as soon as possible. Also, if you receive “Persona not found” in the MYFAU Mobile app, please select “Switch to the default persona”
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MYFAU will launch a redesign from 4am-6pm. During this time some pages may not load or show an error while we make the changes. Please clear your browsers cache if you experience an error after 6am. FAU | Clear Your Cache Also, if you have any bookmarks saved and the page is not properly loading, please visit https://myfau.fau.edu
[RESOLVED] FAU Printing Services Upgrade 7/27/23 7AM-9AM
Printing services are back online.
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Printing services for the FAU Library and Labs will be upgraded 7/27/23 between 7AM and 9AM. During this time fauprint.fau.edu will be offline.