[Completed] Banner Maintenance, Friday April 26 from 1:00AM to 5:00AM

Banner Maintenance
Description of change: OIT will be performing critical maintenance on Banner from 1:00 a.m. until 5:00 a.m. on April 26th. Banner will not be available during this time to allow the Ellucian support team to install the updates.
Downtime window start: 04/26/2024 1:00 AM
Downtime window end: 04/26/2024 5:00 AM
Affected services: Banner Admin, Self-Service, Registration
End-user impact: All end users of Banner will be impacted. Banner will be unavailable during this time.

Posted in Banner and Admin Systems, Canvas / LMS, Uncategorized

Zoom -> Mediasite Imports offline

Currently Zoom recordings designated for import to Mediasite are not being imported. OIT is aware and is investigating the problem with the vendor.

Recordings can still be uploaded manually in the web interface.

Posted in Canvas / LMS, Lecture Capture, Video Conferencing

[Resolved] Mediasite Degradation

The issue affecting the publishing, editing, and uploading of Mediasite presentations has been resolved.

Posted in Canvas / LMS, Lecture Capture

[Monitoring] Mediasite Degradation

Mediasite has implemented a fix for the presentation processing errors. Presentation processing should return to normal over the next several hours as the queue is processed.

OIT will continue to monitor the state of Mediasite.

Affected Processes: Presentation Upload, Presentation edits

Posted in Canvas / LMS, Lecture Capture

Mediasite Degradation

Mediasite is aware of issues impacting the FAU Mediasite environment and are working towards resolution.

Services Impacted
  • Publishing, editing, and uploading

Posted in Canvas / LMS, Lecture Capture

[Monitoring] Mediasite Inaccessible from Canvas

Mediasite is once again available via Canvas. OIT will continue to monitor the situation over the next several hours.

Posted in Canvas / LMS, Lecture Capture

Mediasite inaccessible from Canvas

Currently, Mediasite presentations and channels are inaccessible via Canvas. OIT is working with the vendor on a solution and will provide more information as it becomes available.

Posted in Canvas / LMS, Lecture Capture, Uncategorized

[RESOLVED] Zoom recording import to Mediasite issue

Zoom imports to Mediasite have resumed.

Posted in Canvas / LMS, Lecture Capture, Video Conferencing

Zoom recording import to Mediasite issue

Currently, recordings made in zoom and configured for import to Mediasite are not being imported. OIT is working with the vendor to investigate and remedy this issue.

Manual upload via My Mediasite is still available.

Posted in Canvas / LMS, Lecture Capture, Video Conferencing

[Resolved] Mediasite-Canvas Integration Error

The issue with the Mediasite-Canvas Integration Error has been resolved. Links and catalogs are working as well as MyMediasite and the embed tool.

Posted in Canvas / LMS, Instructional Technologies, Lecture Capture