UPDATE – the issue with Webex within Canvas has been resolved.
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We are currently experiencing issues with Webex within Canvas. The vendor is working to resolve the issue as soon as possible.
OIT
[RESOLVED] Issues with Webex within Canvas
[Resolved] WebEx degraded performance and audio issues
We received reports that some users experienced degraded in-meeting performance, audio disconnections or no audio options.
This seemed to be resolved by 10:29am.
University Form Server indexing issue
We have discovered a problem with the University form server indexing newly submitted documents. While this doesn’t affect reception and data integrity it is causing delays in processing some form posts that require manual interaction. We are going to attempt several adjustments at 10 pm in an attempt to resolve this issue. Frevvo will be offline for 5 to 10 minutes while it is restarted.
[Resolved] Frevvo Google Connector
The University’s Forms Frevvo Google connector is offline for some forms. We are investigating the problem and will update this when the problem is resolved.
University form server (frevvo) authentication issues
We are currently experiencing some authentication issues when trying to login to Frevvo. We are working to resolve this as soon as possible and apologize for any inconvenience.
OIT
[Resolved] University Form Server 5 am – 7 am
The University form server (frevvo) is back online and fully upgraded.
The University form server (frevvo) is currently offline. We are investigating the issue and will update this post regularly. This affects admissions applications, form resources, and other tools that relay on this service. If you need assistance please submit a ticket to the help desk.
[Resolved] Numerous HPC cluster services offline
Thank you for your patience. We rebooted the failed switch, recovered it from backup and things are now accessible again. If you find any issues please place a ticket at https://helpdesk.fau.edu/
10 pm February 10, 2020: A network switch failure in the HPC data center has caused numerous (most) HPC cluster services on Koko to fail. We will be rebooting and reseting the switch in the morning and are hopeful it will come back online shortly there after.
[RESOLVED] VirtualApps Currently Offline
The emergency maintenance for VirtualApps has been completed and the service is expected to be operational again at this time.
VirtualApps Currently Offline
VirtualApps is currently offline for emergency maintenance. OIT is currently working to resolve the issue and hopes to have service restored shortly. An update will be posted when service rresumes.
[Resolved] BHRIC Offline due to switch failure
The BHRIC is currently offline due to what appears to be a Firewall or Networking failure. We are investigating and will update this post as soon as we know more.