The University’s Forms Frevvo Google connector is offline for some forms. We are investigating the problem and will update this when the problem is resolved.
[Resolved] Frevvo Google Connector
University form server (frevvo) authentication issues
We are currently experiencing some authentication issues when trying to login to Frevvo. We are working to resolve this as soon as possible and apologize for any inconvenience.
OIT
[Resolved] University Form Server 5 am – 7 am
The University form server (frevvo) is back online and fully upgraded.
The University form server (frevvo) is currently offline. We are investigating the issue and will update this post regularly. This affects admissions applications, form resources, and other tools that relay on this service. If you need assistance please submit a ticket to the help desk.
[Resolved] Numerous HPC cluster services offline
Thank you for your patience. We rebooted the failed switch, recovered it from backup and things are now accessible again. If you find any issues please place a ticket at https://helpdesk.fau.edu/
10 pm February 10, 2020: A network switch failure in the HPC data center has caused numerous (most) HPC cluster services on Koko to fail. We will be rebooting and reseting the switch in the morning and are hopeful it will come back online shortly there after.
[RESOLVED] VirtualApps Currently Offline
The emergency maintenance for VirtualApps has been completed and the service is expected to be operational again at this time.
VirtualApps Currently Offline
VirtualApps is currently offline for emergency maintenance. OIT is currently working to resolve the issue and hopes to have service restored shortly. An update will be posted when service rresumes.
[Resolved] BHRIC Offline due to switch failure
The BHRIC is currently offline due to what appears to be a Firewall or Networking failure. We are investigating and will update this post as soon as we know more.
[COMPLETE] Banner, ODS and Data Warehouse Production Maintenance
The Office of Information Technology will be performing maintenance to production Banner, ODS and Data Warehouse systems beginning Thursday, December 19th at 3:00 am. Services are expected to be fully restored by Thursday, December 19th at 7:00 am. The services listed below are affected by this maintenance will be unavailable during this time.
Please review these services upon the completion of the maintenance as application restarts may be necessary.
Account claiming and Password resets
Banner Self Service, Admin Pages, Access Manager and Workflow
Transcripts and degree auditing (uAchieve/DARS)
App Status portal
Admissions Applications (Grad and Undergrad)
Owldone
Financial Aid survey
eGrades for Canvas
Touchnet payment gateway
FLVS
Appworx
Harvest
IEA Warehouse (IEAP)
FAU Warehouse (FAUDW)
ODS Warehouse (ODSP)
WebFOCUS/Report Caster
Frevvo
4P (Not SSO)
Grouper
Phonebill Application
Wireless network authentication
Network Registration
Mandatory Course Entry Quiz
ACH/VPAS
OIT
Student 2Factor Enrollment and Prompt
Tbe student 2factor enrollment tool and prompt will be updated with new and improved messaging at 5 pm Friday November 22, 2019.
[RESOLVED]VirtualApps currently unavailable
This issue has been resolved.
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We are currently experiencing an issue with the Citrix Receiver to access Virtual Apps. We are working with the vendor to resolve as quickly as possible.
We apologize for any inconvenience.
OIT
Posted in Educational Technologies, Uncategorized