Sonic Foundry will be performing maintenance on Mediasite Cloud Servers during the scheduled maintenance window on March 16th between 1:01AM EST and 5:00AM EST. This maintenance requires taking the environment offline, and as such the site will not be available during this window. We do not anticipate any downtime before or after the designated window.
Mediasite maintenance – 3/16/2019
[RESOLVED]Starfish – Down
Starfish is currently down and we are working with Hobsons to resolve the issue.
Posted in Uncategorized
Canvas Mandatory Course Entry Quiz – Maintenance
Canvas Mandatory Course Entry Quiz was not showing up for users with High Contrast UI Setting Enabled for Canvas. We have corrected the problem and will be deploying the change to production shortly. The Quiz may be unavailable for a short period of time while the changes are deployed.
Posted in Uncategorized
Grade Submission: Emergency Maintenance
Grades Grade Submission DOWNTIME
The eGrades Grade Submission tool will be down temporarily from 8:00 PM to 11:00 PM on December 8th, 2018 to preform emergency maintenance.
This update will fix the duplicate listings on the eGrades receipt page for courses with cross listed sections, performance enhancements, and extra verification for Grade Submission.
Instructors will be unable to submit grades during the time period stated above.
Posted in Uncategorized
OIT Systems Maintenance, Thurs. Nov 29 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/29/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Email Infrastructure Maintenance
Description of change: OIT will be adding a new accepted email domain to Office 365.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Office 365 / Exchange Online
Affected systems: Office 365 / Exchange Online
Expected End-user impact: During this time, we don’t expected any end-user impact
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Server Maintenance
Description of change: OIT will be conducting a proof of concept test for a new product that is a candidate for replacement of a component in the FAU email system.
Downtime window start: 5:00 AM
Downtime window end: 5:30 AM
Affected services: OIT members on 365 (Microsoft) Email
Affected systems: FAU main mail gateway servers, 365 mail servers
Expected End-user impact: During this time, no end-user impact is expected. After the change, OIT members will have their emails filtered by an additional email gateway as part of the proof of concept test.
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Banner Maintenance
Description of change: OIT will be installing a new Banner XE module to support the clean address process and a critical Financial Aid patch.
Downtime window start: 2:00 AM
Downtime window end: 7:00 AM
Affected services: Banner XE and Banner 8
Affected systems: Banner
Expected End-user impact: During this time, no end-user impact is expected
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Identity Management
Description of change: OIT will be upgrading the email lifecycle management process
Downtime window start: 12:00 AM
Downtime window end: 5:00 AM
Affected services: Identity Manager, Active Directory, Office365, Google Apps
Affected systems: Boca OIM Servers
Expected End-user impact: During this time no end-user impact is expected.
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[RESOLVED] MYFAU missing email icons and other role specifics links
The MYFAU issue has been resolved. If you are still not seeing your links, please restart your browser or app and log into MYFAU again.
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Various role specific links are missing from MYFAU such as the email icons. We are investigating and will provide an update soon.
In the meantime you can access email with the following links:
- OWLMAIL / GMAIL (Students)
- OUTLOOK / EXCHANGE (Faculty & Staff)
We apologize for the inconvenience.
[RESOLVED] OU Campus CMS Login Unavailable
The login issue has been resolved
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We are currently investing an issue with the logging in for Omniupdate OU Campus CMS.
We apologize for the inconvenience.
Posted in Systems, Uncategorized
Jupiter Network Maintenance – 11/9/2018
OIT will be performing network maintenance on the Jupiter campus on Friday, November 9 from 5:00 a.m. until 6:30 a.m. The purpose of this maintenance is to create a new network segment for High Performance Computing. There will not be any loss of connectivity associated with this maintenance.
Thank you
Posted in Network and Telecom, Uncategorized
[RESOLVED] Duo Phone calls are delayed
UPDATE:
The vendor has moved services to an alternative telephony provider and phone call authentications should be working properly at this time.
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Please see the status from the vendor:
Investigating – We are currently investigating an issue where phone calls are being delayed. All other authentication methods are working without issue.
Nov 5, 10:36 EST
Network Equipment Maintenance
OIT will be performing maintenance on core network equipment from 5:30 a.m. until 7:00 a.m. on 10/16, 10/17 and 10/18.
Tuesday: Boca Raton
Wednesday: HBOI Campus
Thursday: Jupiter Campus
Network connectivity within these campuses and to the Internet will be affected for 10-15 minutes while affected equipment reboots.
Posted in Uncategorized