OIT will be performing network maintenance on the Jupiter campus on Friday, November 9 from 5:00 a.m. until 6:30 a.m. The purpose of this maintenance is to create a new network segment for High Performance Computing. There will not be any loss of connectivity associated with this maintenance.
Thank you
UPDATE:
The vendor has moved services to an alternative telephony provider and phone call authentications should be working properly at this time.
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Please see the status from the vendor:
Investigating – We are currently investigating an issue where phone calls are being delayed. All other authentication methods are working without issue.
Nov 5, 10:36 EST
OIT will be performing maintenance on core network equipment from 5:30 a.m. until 7:00 a.m. on 10/16, 10/17 and 10/18.
Tuesday: Boca Raton
Wednesday: HBOI Campus
Thursday: Jupiter Campus
Network connectivity within these campuses and to the Internet will be affected for 10-15 minutes while affected equipment reboots.
Update:
The upgrade has been completed and account claiming and password reset services are available at this time.
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The Oracle Identity Management upgrade scheduled this morning between 12:01AM and 7:00AM is taking longer than expected.
At this time, account claiming and password reset services are currently unavailable. Our team is working on completing the upgrade as soon as possible.
We apologize for the inconvenience.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/04/2018 from 12:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Identify Management
Description of change: Add HIPAA role to Oracle Identity Manager and sync to OUD
Downtime window start: 12:00 AM
Downtime window end: 7:00 AM
Affected services: Oracle Identity Manager
Affected systems: boc22oimp
Expected End-user impact: Password changes may be delayed a few minutes during the time. No services will be restarted.
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Application Maintenance – Forms.fau.edu user and role sync
Description of change: OIT will begin syncing all Employees and their roles into forms.fau.edu’s database one per day.
Downtime window start: 3:00 AM
Downtime window end: 3:00 AM
Affected services: forms.fau.edu
Affected systems: frevvo server
Expected End-user impact: During this time there is no end-user impact. After the change, users will be able to accurately route forms to employees as needed.
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Server Maintenance
Description of change: OIT will be performing maintenance on its server infrastructure.
Downtime window start: 4:00 AM
Downtime window end: 5:30 AM
Affected services: DHCP, DNS, SSO, Network Monitoring, EDURoam
Affected systems: dhcpboc1, dhcpboc18, dnsboc1, ldapboc1-el6, overwatch, shibboleth2p, tatooine, boc96hv01, boc96hv02, boc96esxi01, boc96esxi02
Expected End-user impact: Affected services may either be down or partially degraded.
Password changes are working as intended at this time.
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We are currently experiencing issues with Password changes/resets. We recommend holding off changing your password until further notice.
We are working quickly to resolve as soon as possible.
We appreciate your patience during this time.
OIT
OIT will be performing proactive maintenance on core network equipment from 5:30 a.m. until 7:00 a.m. on 9/18 and 9/19
Tuesday:
Davie, FTL, NWRDC, Seatech
Wednesday:
HBOI,Jupiter, Boca BHRIC
Network connectivity within these campuses and to the internet will be affected for 10-15 minutes while affected equipment reboots
There appears to be some intermittent issues accessing Office 365 services at this time. We are monitoring the status with Microsoft and will post any updates as we receive them.
Update from Microsoft:
User impact:
Users may be unable to authenticate or connect to the Office 365 service.
Latest message:
Title: Unable to access Office365 services User Impact: Users may be unable to authenticate or connect to the Office 365 service. Current status: We’ve determined that a data center issue caused a subset of the Office 365 service to become degraded. We’re connecting some of the affected services to an alternate infrastructure, while remediating the underlying issue within the datacenter. Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure. Start time: Tuesday, September 4, 2018, at 9:09 AM UTC Preliminary root cause: A data center issue caused a subset of the Office 365 service to become degraded.
OIT
Issue has been resolved. You now should be able to log in to FAU services.
OIT
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We are currently experiencing issues with single-sign on. This impacts services such as Workday, MYFAU and Canvas. We are working on resolving the issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT
Issue has been resolved. Password changes and resets are back to normal.
OIT
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We are currently experiencing issues with Password changes/resets. We recommend holding off changing your password until further notice.
We are working quickly to resolve as soon as possible.
We appreciate your patience during this time.
OIT