Good Morning,
OIT will be performing emergency maintenance on several systems throughout the day today and tomorrow. Therefore, if you experience an issue accessing a service, please wait and try again, and see if the service was restored. Most systems should be restored rather quickly. We will provide more information as we perform this maintenance.
Appworx was upgraded last night during maintenance. Ellucian is still working on some certificate issues with the upgrade. We are hoping to have the service restored soon. Users may have to update their clients once this is complete.
**Update** Certificate issue is resolved. Users will have to update their clients to the newest version.
Frevvo, the software used to create and manage many university web forms, is currently unavailable. Users may be unable to access or submit forms at this time.
We are working to restore service as quickly as possible. Updates will be provided as more information becomes available.
Florida Atlantic University is currently experiencing issues affecting FAU.edu and several related web services. Users may encounter slow performance, intermittent connectivity, login issues, or difficulty accessing certain university websites and applications, including Workday.
Update: fau.edu is back online and available.
We are seeing many errors while trying to login to systems this morning. After an initial review, this seems to be an issue with Microsoft cloud services. We are still investigating, and reaching out to Microsoft now to verify the stability of their services. This may be impacting all systems that use single sign on right now.
MYFAU is currently experiencing intermittent performance issues. Some pages may load slowly or fail to load.
Our vendor is actively working to resolve the issue, and we are monitoring the situation closely.
If you encounter an error, please wait a few moments and try again.
Update:
A fix has been implemented, and MYFAU response times should be improving. We will continue to closely monitor the environment as all affected applications are restored to normal functionality.
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MYFAU is currently experiencing intermittent performance issues. Some pages may load slowly or fail to load.
Our vendor is actively working to resolve the issue, and we are monitoring the situation closely.
If you encounter an error, please wait a few moments and try again.
We experienced a temporary SSO (Single Sign On) outage from between approximately 8:10am until 8:25am. Login access to FAU Services, including Workday, Canvas, and other services were unavailable at that time. Service has been fully restored.
UPDATE 10:13AM 8/24/26:
While Workday services seem to be better, they are still not fully operational. Here is Workday’s latest update for this nation wide outage:
“We are focused on addressing network instability within our infrastructure that is causing the performance degradation and disruption. This remains our top priority, and we are committing all necessary resources to bring everything back to full operational health as quickly as possible.”
ORIGINAL MESSAGE:
We are receiving “Something went wrong”, search delays and errors in Workday. Pending additional updates and status from Workday for more information.
OIT
UPDATE 5:06PM 8/24/26
Workday has resolved all issues”
“All of our internal service metrics show a complete recovery. If you’re still experiencing any issues with your tenant, please log a Support Case and we will be happy to follow up with you individually.”
UPDATE 11:40AM 8/24/26:
Workday has posted an update: “Tenants continue to remain available and most services are back to baseline performance. We are continuing to investigate the intermittent Search failures and we will provide another update by 12:10 PM. Thank you for your continued patience.”
UPDATE 10:13AM 8/24/26:
While Workday services seem to be better, they are still not fully operational. Here is Workday’s latest update for this nation wide outage:
“We are focused on addressing network instability within our infrastructure that is causing the performance degradation and disruption. This remains our top priority, and we are committing all necessary resources to bring everything back to full operational health as quickly as possible.”
ORIGINAL MESSAGE:
We are receiving “Something went wrong”, search delays and errors in Workday. Pending additional updates and status from Workday for more information.
OIT