[RECOVERY] Online Faculty and Staff Phone Directory

The online Faculty and Staff phone directory has been restored to normal operation.

Posted in Uncategorized

Online Faculty and Staff Phone Directory Temporarily Offline

The online faculty and staff phone directory is temporarily offline. We will post an update when the service is available again.

Posted in Uncategorized

[Resolved] [Zoom] Subset of users unable to access Zoom Web Portal and Client

Zoom identified reports of users being unable to access Zoom Web Portal and Client.
This incident has been resolved.

Posted in Instructional Technologies, Uncategorized, Video Conferencing

Banner Web Student Self Service Maintenance – 11:55AM Today, Friday July 29.

OIT will be performing maintenance to the Banner Student Information System, Registration Self Service Web site today, Friday July 29 @ 11:55AM. The expected downtime will be 5 minutes.

Thank you for your understanding.

Posted in Uncategorized

Undergraduate Admissions Application Upgrade – Wednesday, July 27, 6:00PM – 6:10PM

The undergraduate online application will be upgraded, tomorrow, Wednesday July 27 starting at 6:00PM. The upgrade will only take 10 minutes. All prospects that are submitting an application, will be able to save their progress and then re-connect to continue their application at the time. However, we request not to use the application during this time if possible.

Posted in Uncategorized

Network Maintenance: July 21 5-6am

As part of OIT’s annual continuity of services testing, OIT will be conducting tests that will potentially interrupt campus services intermittently between 5am to 6am on Thursday, July 21.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Uncategorized, Video Conferencing, Workday

RESOLVED: Password Changes not currently synchronizing

Password synchronization issues have been resolved and you can proceed with password changes.

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We have identified that changes to your password are not properly synchronizing through the system. This may prevent you from accessing some services such as signing into your domain computer or the network. Please hold off from changing your password at this time.

We are working to resolve as soon as possible and apologize for any inconvenience.

OIT

Posted in Systems, Uncategorized

Multiple FAU services are currently unavailable

We have experienced a hardware failure and multiple FAU services are currently unavailable- including Account Self Service to reset your password, banner self-service, and others.

We are investigating and working to resolve as soon as possible.

We apologize for any inconvenience and will update the status as we have additional information.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized

Possible Frevvo, egrades, and 4P issues this morning- Resolved by 9:20am

We identified that there may have been issues with Frevvo, egrades, and 4P this morning. Issues were resolved by 9:20am this morning.

We apologize for any inconvenience.

OIT

Posted in Educational Technologies, Systems, Uncategorized

Teamdynamix (helpdesk) system experiencing slowness

We have received reports that TeamDynamix, the helpdesk system, is experiencing slowness. We have contacted the vendor and they are investigating the issue.

OIT

Posted in Systems, Uncategorized