The Biomedical Health Research Informatics Core experienced an error that prevented virtual desktops being rebooted, started, or migrated. The error occurred between 7:00 – 7:50 am August 22 and appears to have been resolved. For more information please contact the Research Computing team.
[Resolved] BHRIC Virtual Desktop Infrastructure downtime
Owl Apps login issue: Google Services “Something went wrong”
We are investigating a potential issue with signing into Google services.
We will provide more information by Monday, 2019-08-19 12:45 US/Pacific.
How to diagnose:
Users may have issues signing into Google services. They may receive the error “Something went wrong. Sorry, something went wrong there. Try again.”
There’s no workaround available at this time, but we’ll let you know if we learn of one.
[RESOLVED] Starfish – Down
Starfish is currently down and we are working with Hobsons to resolve the issue.
BHRIC Health System Experiencing Issues
Following this weekend’s network updates, the BHRIC Health System is experiencing connectivity issues. Users may have difficulty logging in to VDIs and Servers. The team is working diligently to restore services to normal operation. We will update as progress continues.
[RESOLVED] Change of Grade workflow unavailable
The Change of Grade workflow process is now available.
Change of Grade workflow process is currently unavailable at this time. We are currently investigating the issue and working to resolve the issue as soon as possible and we appreciate your patience during this time.. We do not currently have an estimated time of resolution (ETR). OIT
[RESOLVED] TouchNet Systems Maintenance, Wed. June 12th from 3:00AM to 7:00AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Wednesday, 06/12/2019
This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services.
We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you.
You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion.