Monitoring – Mediasite has taken steps to mitigate the delay in channel presentation availability. Presentations should start appearing in their respective channels over the next hour.
We continue to monitor the process.
Mediasite Presentation Delay
Mediasite presentations may be delayed from appearing in their respective channels beyond the nominal 24-hour window. We are investigating with the vendor and will post updates as they become available.
Direct link and embedded presentation appear to be unaffected.
[Resolved] Mediasite Inaccessible
Mediasite is available once again.
Posted in Canvas / LMS, Lecture Capture
Mediasite Inaccessible
Following the scheduled maintenance window, Mediasite is not accessible. We have alerted our hosting partner and they are working towards a resolution.
Posted in Canvas / LMS, Lecture Capture
[RESOLVED] Zoom Maintenance
The issue affecting Zoom health accounts has been resolved. Health users should now be able to view all their meetings, including recently scheduled and past meetings.
Thank you for your patience as we worked to restore full functionality.
Update 12/17/2025 @ 9:30 pm: Update on Zoom Health Accounts
Users with @health.fau.edu email addresses should now be able to view all meetings they have personally scheduled, as well as any past meetings.
Please note: Meetings where health users are listed as alternative hosts or have scheduling privileges may take additional time to fully propagate and display correctly. These updates are currently processing gradually, so access will improve over time.
We will provide another status update by 10:00 AM tomorrow.
Thank you for your patience as we complete this process.
OIT will be performing maintenance on Zoom tonight 12/17/2025 from 8:00 PM to 10:00 PM to resolve an issue affecting health accounts.
During this time, users with @health.fau.edu email addresses may experience limited functionality, including not being able to view past meetings or see upcoming meetings.
All other accounts will not be impacted.
We appreciate your patience as we work to ensure Zoom services run smoothly.
[RESOLVED]Canvas Integration Service Interruptions
Canvas is fully functional.
Several Canvas functions are currently experiencing issues. Users may experience errors accessing several parts of the Canvas LMS and its integrations (e.g., Mediasite, Lucid, Follett, etc.). Instructure is investigating to restore functionality as soon as possible. Updates will be provided on this post. For more info, visit Instructure’s status page.
[Resolved] Mediasite playback
Mediasite is aware of issues impacting video playback in the Video Cloud environment. Mitigation steps have been taken, and there has been no occurrence of the issue over the past several hours. Playback is currently functioning normally at this time.
Posted in Lecture Capture
[RESOLVED] Zoom: Multiple Services
Yesterday’s service degradation appears to have been mitigated, although Zoom is still reporting sluggishness with Zoom Whiteboards.
Posted in Lecture Capture
[Resolved] Mediasite Catalog
The issue authenticating with the Mediasite Catalogs in Canvas has been resolved.
Posted in Canvas / LMS, Lecture Capture
[Update] Mediasite Catalog
We believe we have identified the issue with the intermittent errors affecting the Mediasite Catalog in Canvas. We are currently taking steps to mitigate this issue. This process should be completed by this (Tuesday 5/29) evening.
Posted in Canvas / LMS, Lecture Capture