[Resolved] Mediasite Disruption

Search based functions are functioning normally.

Posted in Canvas / LMS, Lecture Capture

[Monitoring] Mediasite Disruption

Mitigation steps have been taken, and we continue to monitor the situation. Search based operations are currently functioning normally.

Posted in Canvas / LMS, Lecture Capture

Mediasite Disruption

Mediasite is aware of issues within the US Mediasite Video Cloud environment, and are working on a fix. Some users may experience slow results and timeouts from search based functions, including My Mediasite, Channels, and Showcase.

Posted in Canvas / LMS, Lecture Capture

Mediasite resolution delayed

Some users may still have trouble accessing Mediasite as configuration changes propagate across the Internet. Restarting your browser/computer or clearing your DNS cache may help.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite Disruption

Mitigation steps have been completed

Posted in Canvas / LMS, Lecture Capture

Mediasite Disruption

Investigating – The vendor is investigating a potential issue in the Video Cloud environment and will provide more information when possible.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite direct links unavailable

Access to Mediasite has been restored

Posted in Canvas / LMS, Lecture Capture

Mediasite direct links unavailable

Direct links to Mediasite presentations are inaccessible and reporting a configuration error. OIT is aware of the issue and actively working with the vendor towards a solution.

Mediasite Channels accessed via Canvas appear to still be operational.

Posted in Canvas / LMS, Lecture Capture

Mediasite Channel Error

Some users will see an error when attempting to browse Mediasite Channels. OIT is aware of the issue and is working with the vendor towards a resolution.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite unavailable via Canvas

Mediasite has resolved the error impacting presentation and channel availability via Canvas.

Posted in Canvas / LMS, Lecture Capture