Sonic Foundry will be performing maintenance on the Mediasite system January 5th, 2019 from 1:01AM EST until 5:00am EST. This maintenance includes upgrading the environment to the latest Mediasite release, and as such Mediasite may not be available during this window. We do not expect any downtime before or after the designated window.
Mediasite Maintenance
The Mediasite Cloud Team will be performing maintenance on Mediasite Cloud Servers during our scheduled maintenance window on December 8th between 1:01AM EST and 5:00AM EST. This maintenance requires taking the environment offline, and as such Mediasite will not be available during this window. We do not expect any downtime before or after the designated window. OIT will continue to monitor the process and update the university community as needed.
Posted in Lecture Capture
[RESOLVED]Degraded Services Single Sign On, DHCP, DNS
Issue is resolved and services are fully online.
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DHCP, DNS, Single Sign On, Network Monitoring, and EDURoam may experience delays and possible errors this morning due to an issue with a device in Building 96. Information Technology is working on resolving the issue and will update this notice as we learn more.
Mediasite Scheduled Outage – Saturday 7/14
Mediasite will be intermittently unavailable Saturday, July 14th 1 AM EDT – 5 AM EDT while the vendor performs upgrades to their system and the application. Users can expect loss of access to Mediasite Catalogs and MyMediasite as well as disruption to playback during this time.
Tagged with: LCAP, Mediasite, MyMediasite, PCAP
Posted in Instructional Technologies, Lecture Capture
Posted in Instructional Technologies, Lecture Capture
[Complete] Mediasite Upgrade
The upgrade to Mediasite is complete and service is restored.
Posted in Lecture Capture
Single Sign On Maintenance
We will be performing a short update to the Single Sign On System at 5 am Thursday the 5th. Some services may experience a brief (less then one minute) period where authentication fails. These include but are not limited to Internet Native Banner, OwlDone, Banner Self Service, and Starfish.
If you experience difficulty accessing any services please contact the Help Desk at your earliest convenience.
Single Sign On Update
We will be performing a short emergency update to the Single Sign On System at 9 am Monday the 26. Some services may experience a brief (less then one minute) period where authentication fails. These include but are not limited to Internet Native Banner, OwlDone, Banner Self Service, and Starfish. Most other services should experience no issues.
Intermittent Login Issues
Users are reporting issues logging into Canvas, Banner Self Service and some other SSO services. We are investigating the problem and actively working on a solution. If you experience these issues please restart your browser, computer and/or internet router. We have reports that this resolves the issue.
[RESOLVED] Mediasite Catalogs
The issue with Mediasite catalogs has been resolved. Catalogs are loading normally.
Posted in Instructional Technologies, Lecture Capture
Mediasite Catalogs slow to load
Users will find that Mediasite catalogs are slow to load and may even time out. The Mediasite Cloud admins are aware of the issue and are working towards a solution.
Posted in Instructional Technologies, Lecture Capture