Zoom has resolved the cloud recording delays issue and is monitoring performance.
Zoom Cloud Recording Delays
We have received reports of delayed cloud recording processing. Zoom is investigating this matter.
WebEx recordings unavailable
Due to extended maintenance, WebEx recordings are currently unavailable.
[Resolved] Mediasite Playback errors
The issue preventing some users from playing back Mediasite presentations has been resolved
Mediasite Playback errors
Some users may be experiencing errors in playback and unable to load Mediasite pages. Sonic Foundry has identified the issue and is actively working to resolve it.
[Resolved] Mediasite Unavailable
Access to Mediasite has been restored.
Mediasite is currently unavailable. OIT is working with the vendor to restore service as quickly as possible.
[Resolved] Zoom: Subset of users unable to see cloud recordings
This incident has been resolved.
[Resolved] Mediasite Disruption
Sonic Foundry is currently investigating an issue impacting Mediasite Video Cloud. All services may be impacted including, but not limited to live and On Demand playback, Management portal access, and other Mediasite features.
UPDATE: The root cause was found to be DNS resolution issues with the CDN provider. Service was restored after issue was resolved.