The inaccessibility of Mediasite from Canvas has been resolved.
Mediasite Degradation
Mediasite is aware of issues impacting the FAU Mediasite environment and are working towards resolution.
Services Impacted
- Publishing, editing, and uploading
Posted in Canvas / LMS, Lecture Capture
[Monitoring] Mediasite Inaccessible from Canvas
Mediasite is once again available via Canvas. OIT will continue to monitor the situation over the next several hours.
Posted in Canvas / LMS, Lecture Capture
Mediasite inaccessible from Canvas
Currently, Mediasite presentations and channels are inaccessible via Canvas. OIT is working with the vendor on a solution and will provide more information as it becomes available.
[RESOLVED] Zoom recording import to Mediasite issue
Zoom imports to Mediasite have resumed.
Zoom recording import to Mediasite issue
Currently, recordings made in zoom and configured for import to Mediasite are not being imported. OIT is working with the vendor to investigate and remedy this issue.
Manual upload via My Mediasite is still available.
[Resolved] Mediasite-Canvas Integration Error
The issue with the Mediasite-Canvas Integration Error has been resolved. Links and catalogs are working as well as MyMediasite and the embed tool.
Mediasite-Canvas Integration Error
Users are experiencing a LTI error when trying to access Mediasite through Canvas. OIT is aware problem and is investigating the situation with the vendor. We will provide updates as more information becomes available.
Mediasite Update
The vendor will be updating Mediasite to the latest release during the scheduled maintenance window on September 23, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture
Mediasite Update
Sonic Foundry will be updating Mediasite Video Cloud to the latest release during the scheduled maintenance window on August 27, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture