Access to Mediasite has been restored.
Users may experience an error when trying to view Mediasite videos. We are currently working with the vendor for a resolution.
[Resolved] Subset of Users Unable to Access Zoom
This incident has been resolved.
Subset of Users Unable to Access Zoom
Investigating – The team at Zoom is investigating an issue with a subset of users unable to access Zoom (us04web.zoom.us). They will continue to investigate and provide updates as we have them. This affects the Web Portal and Web Client.
[Resolved] Mediasite Disruption
Mediasite has resolved the issue. The environment is currently functioning normally.
Aug 29, 2022 06:15 PM CUT
Mediasite is aware of issues impacting the Video Cloud environment and working towards a solution. More information will be provided when possible.
[Monitoring] Zoom to Mediasite Imports stalled
OIT has put in place a fix for this issue and is currently monitoring its progress. However, some users may see duplicates of their zoom recordings appear in MyMediasite as the two systems sync. It is safe to delete the additional recording once it has imported.
Users with stalled imports should see them import in the next few days.
Zoom to Mediasite Imports stalled
Zoom recordings are not automatically importing to MyMediasite. OIT is investigating this issue with the vendor. Users may still manually download Zoom recordings and upload them to MyMediasite.
Mediasite will be upgraded to version 8 on December 18th. Mediasite may be unavailable periodically during the maintenance window (Saturday, Dec 18, 1AM-6AM). After, Mediasite Desktop Recorder will be retired. All Mediasite users must download the Mosaic application in order to use the new platform. We encourage you to check out the Instructional Technologies Blog.