9/29/2017 @ 5 pm Banner Grade Submission (eGrades) Maintenance

Banner Grade Submission (eGrades) will be upgraded to improve performance and allow grading of courses with up to 2,000 students.

Posted in Banner and Admin Systems, Instructional Technologies, Systems

University Form Server Maintenance

The University Form server (forms.fau.edu) must be taken offline for immediate maintenance from 9:30 pm to 10:30 pm September 28, 2017. During the maintenance process many forms used across the University will be unavailable including the Undergraduate Admissions Application, Graduate Admissions Application, Immunization Form, parts of Employee On-boarding, and numerous others.

We will update this post once the maintenance is completed.

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Systems, Workday

OIT Systems Maintenance, Thurs. Sept 28 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/28/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Canvas Maintenance – Electronic Grading
Description of change: We will be upgrading Electronic Grading in Canvas (Grade Submissions) to provide improved usability and greatly improve performance.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Canvas Grade Submission
Affected systems: boc22payara cluster
Expected End-user impact: During this time, eGrades will be unavailable.

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Server Maintenance – Email System
Description of change: Email systems are being updated to work towards a further reduction of spam and malicious email
Downtime window start: 5:30 AM
Downtime window end: 6:00 AM
Affected services: Email, DNS
Affected systems: All dns servers that serve up fau.edu. Change will be made on seeker but will be inherited by all slave servers: seeker, ns, ns1, faudns, dnsboc0, dnsboc1, dnsftl1, dnsjup1, dnsjup2, dnsnw1, dnsdav1
Expected End-user impact: During this time, there is no end-user impact

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Posted in Email, Instructional Technologies

9 pm Single Sign On Maintenance

The Single Sign On system will be adjusted at 9 pm September 15th to improve reliability. During the adjustment users may experience a brief period of 1 – 2 minutes when authentication errors may fail.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Workday

[RESOLVED] Login issues

**ISSUE RESOLVED**

The login issue has been resolved and you should be able to login to all systems at this time.

Thank you for your patience while we addressed the problem.

OIT

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We are currently experiencing login issues. This impacts, but is not limited to, Banner, Workday, MyFAU, Networkregistration, eGrades, and EZProxy.

Our team are working to resolve this issue as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Google App Status Feed, Instructional Technologies, Network and Telecom, Systems, Uncategorized, Workday

[RESOLVED]TutorTrac is Unavailable

TutorTrac is unavailable. There is currently no ETA but will update this status as we get more information.

Posted in Educational Technologies, Instructional Technologies, Systems, Uncategorized

[Resolved] TutorTrac Currently Unavailable

TutorTrac is currently experiencing problems and periodically becoming unavailable. We are working with the vendor to have it resolved as soon as possible.

 

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Systems, Uncategorized

Authentication System Maintenance

The single sign-on authentication system will be partially unavailable from 3:00 am  to 4:00 am Thursday August 18th, 2017. While the maintenance is in progress users may intermittently experience difficulty logging into services such as Canvas, Self Service, Office 365, Owlapps, and Workday.

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Google App Status Feed, Instructional Technologies, Lecture Capture, Network and Telecom, Systems, Video Conferencing

University Form Server Update

The Univesity form server (Frevvo) will be offline from 5 am to 6 am Wednesday August 16, 2017 for maintenance. Please report any issues during or after this time to https://helpdesk.fau.edu/.

 

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Systems

[RESOLVED] Mediasite Unavailable

The vendor has resolved the issue with the hosting environment and service has been restored.

Posted in Instructional Technologies, Lecture Capture