[RESOLVED] Single Sign On issues

We are currently experiencing issues with single-sign on. The user will be presented with an error message when attempting to sign in to services such as Workday, Canvas, Helpdesk, Blackboard, and any other application that is utilizing single-sign on. Our team is working on restoring services as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

[RESOLVED] – Single-Sign On issues

**** UPDATE 8:46AM *****

The issue with single-sign on has been resolved and all services have been restored at this time. You may need to close all open browser windows and open a new session before attempting to login.

We thank you for your patience during this time.

OIT

 

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We are currently experiencing issues with single-sign on. The user will be presented with an error message when attempting to sign in to services such as Workday, Canvas, Helpdesk, Blackboard, and any other application that is utilizing single-sign on. Our team is working on restoring services as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Google App Status Feed, Instructional Technologies, Network and Telecom, Systems, Workday

[Completed] VPN Maintenance

The VPN Maintenance scheduled for today has been completed. All VPN services are expected to be operational at this time.

Posted in Banner and Admin Systems, Network and Telecom, Systems, Workday

VPN Maintenance – Saturday February 25 from 4:00 a.m. until 7:00 a.m.

OIT will be performing maintenance on the Faculty/Staff VPN from 4:00 a.m. until 7:00 a.m. tomorrow. During this time, VPN services will be intermittent. The backup VPN will be available during this time for those users that need to utilize the VPN. Additional details on the backup VPN are available at the vpn page:  www.fau.edu/security/vpn.php

Posted in Banner and Admin Systems, Network and Telecom, Systems, Workday

Workday Slowness

Workday Production appears to be slow, and some of users are getting a message that “Workday is currently unavailable”.  Workday is currently investigating this issue and we are working closely with them to resolve.

Posted in Workday

Do Not Open Phishing Email with subject line “Important announcement from President John Kelly”

If you received an email that appears to come from President John Kelly with subject line “Important announcement from President John Kelly” do not open and please delete this email immediately. This is a phishing email.

If you already opened the attached document contact the OIT Help Desk at 561.297.3999 for further assistance.

Posted in Banner and Admin Systems, Educational Technologies, Email, Google App Status Feed, Instructional Technologies, Network and Telecom, Systems, Uncategorized, Workday

Issuses with Workday

We are currently experiencing issues with Workday login as well as performing some job functions within Workday.

We are currently investigating and hope to have the issue resolved shortly.

OIT

Posted in Uncategorized, Workday

Resolved – Wireless networks in Davie and Jupiter able to access SSO

Update: Jupiter and Davie campuses are now able to access SSO from the wireless networks.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

External DDoS Attack Affecting Connectivity to Non-FAU Sites and Services

An external denial of service attack is affecting connectivity to many large sites and services external to FAU. These services include Workday, Paypal, Twitter, Ellucian, Spotify, Reddit, Soundcloud, Amazon Web Services, Microsoft Azure, and many other services. At this time, connectivity to the sites mentioned and many others on the internet may not be possible until the issues are resolved. This attack is not directed at FAU, but it is affecting access to many services on the internet for users inside and outside of FAU.

Posted in Banner and Admin Systems, Email, Network and Telecom, Workday

[RESOLVED] – Power Outage – various services affected

We have experienced a power outage that affects various web services.   We are currently working to resolve the situation.  Sorry for the inconvenience.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized, Workday