We have a few applications including Banner that are currently not logging in. our team is reviewing the systems for issues bow.
Update: The issue is resolved and sign in functionality has been restored. Please contact the Help Desk if you are still experiencing issues. Our number is 561-297-3999
Instructure is currently working on issues with their Learning Management System CANVAS. Currently users will receive a message that Canvas is performing maintenance. The vendor is fully aware of the problems with their system, and is working on resolving it now. We are hoping to hear more from Instructure soon.
UPDATE: Workday has just posted that all their services are now fully operational. We have tested and everything is now working as expected.
ORIGINAL MESSAGE: Our Workday is currently experiencing performance issues. We are monitoring the status with our vendor now, and will report once it is operating normally.
04/10/2026 – 10:28AM:
We implemented more changes to assist with the performance issues with Admin. Saturday we will be making some other setting changes as well that were suggested by Ellucian. Yesterday and today the performance seems to be a lot better. We will continue to monitor the application.
04/09/2026 – 2:26PM:
We restarted Banner Admin at 12:00PM today to clear out some errors. We are still working with Ellucian and monitoring the performance of Banner Admin. We believe to have identified an issue with performance problems during the morning times and hoping the system starts performing normally again.
04/09/2026 – 9:28AM:
Yesterday there was improvement with the Banner Admin service. We believe to have identified one integration that might be causing issues in the early morning, and we will be reviewing to ensure it is rescheduled. We are still working with users to review any timeouts and performance issues, especially when saving information. We are actively working with Ellucian at this moment.
04/08/2026 – 9:23AM:
Within the last few days we have been experiencing issues with Banner Admin. Users have reported being on different forms and the application may be locking up, the loading icon spins, and other symptoms. We are actively working on the issues, but the root cause is still unclear. If you are experiencing issues, please submit a Help Desk ticket and provide a screenshot of any error messages you are encountering.
Update 01/26/26 20:24: We have identified the potential problem with all our transcript request services, and are working on resolving it. We appreciate your patience as we work through the problem.
Original Post: Our online transcript request service is currently not operational. We are currently working at solving the problem. We will provide more information as we investigate. Students will not be able to request a paper transcript, nor submit an electronic transcript request.
We are seeing an increase in errors when logging into web applications where the user is receiving an “Access Denied” message. Users logging into Banner Self-Service, or Admin for example, will receive an Access Denied message, if they refresh they are able to login sometimes. Our Enterprise Applications team is currently reviewing our system logs to determine the cause. We will provide an update as we know more.
Banner Admin service has been restored.
We are experiencing issues with Banner Admin currently. The forms are not being loaded and some users are reporting the following message: Authentication Failed – Error in Banner Admin service. We are looking at the issue now.
We have removed a server that was having issues serving the Registration application. Students should not have issues connecting to Registration now.
We are having intermittent issues with Banner Registration currently. We have identified the problem and we are implementing a solution currently. If a Student receives an error while trying to Register, please just close out your browser and try again. We will provide an update once fully resolved.
Banner maintenance this morning continues. Currently, Banner Admin is not available. Users logging in can reach the search screen, but when trying to call a form, will see the maintenance page. Ellucian is still working on various upgrades this morning and are working towards restoring all services. We will update you on this announcement once the maintenance is complete. In addition, Banner Access Management will be unavailable as well, for those few users that manage Banner security.
We will be performing maintenance on the Banner Self-Service system this upcoming Thursday, starting at 8:30AM and ending 9:30AM. Due to OIT having to coordinate with multiple vendor resources, this maintenance has to be performed during working hours. This maintenance will not impact Registration Self-Service, so our class search will continue to work, and students can go directly to: https://bannerxe.fau.edu/StudentRegistrationSsb if they need to access Registration.
We apologize for the inconvenience and thank you for your understanding.