Research Computing Cluster Maintenance

The network infrastructure team will be replacing a failing switch within the Research Computing Cluster between 2:45 pm and 3 pm this afternoon. Please report any issues to and will investigate as needed.

Posted in Research Computing

[Resolved] Research Computing Resources

FAU’s OIT run Research Computing equipment in Jupiter is currently experiencing a network outage. The Infrastructure team is investigating and will provide more information as it comes in.

Affected Services:
Athene: Our experimental EL8 cluster (ssh:// is currently offline.
OwlStore: Our newest flash-based storage cluster is currently offline.

Please watch for more information.

Posted in Uncategorized

Research Computing OwlCloud Maintenance

Research Computing has begun upgrading the OwlCloud resources and users of all Research Computing services (, koko, etc…) may experience unreliable operation while the maintenance progresses over the next few days. If you experience issues please submit a Call Ticket and we will check it out.

Posted in Uncategorized

University Form Server Restart

The Office of Information Technology will be restarting the University Form server (frevvo) at 8pm to resolve reports of errors that are affecting end users.

Posted in Uncategorized

[RESOLVED] Research Computing Resources Authentication Issues

Research Computing is investigating an issue connecting and authenticating to some of our services including but not limited to bastion hosts, login nodes, and some compute nodes. We will update as we learn more.

Posted in Uncategorized

Network Registration and and Network registration are currently offline due to a service issue. We are investigating.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Research Computing, Systems, Workday

[RESOLVED 5:30 am] University Forms Server

During the University Form Server upgrade, the software experienced a critical error and the Office of Information Technology is working to restore services at this time. We suspect the system to be online shortly. We will update this post every 2 hours while we work to restore services. This affects University Admissions Applications, and numerous forms.

Posted in Banner and Admin Systems, Educational Technologies, Research Computing, Systems, Workday

Research Computing Outage 5/19 – 5/23

The FAU Research Computing Cluster and associated services will be offline from 5/19 – 5/23 for maintenance. If you have critical research that must be completed during this time place enter a ticket at and we will coordinate solutions with you.

Posted in Research Computing

Network Registration and Guest Wireless

OIT is working to resolve a known issue with Network Registration and Guest Wireless. We will update this post when the problem is resolved.

Posted in Network and Telecom

Virtual Desktop Outage

The Virtual Desktop system is experiencing an outage with select pools of desktops. If you or your team are having issues please reach out to and we will work to get you online while our storage vendor debugs the problem. We have temporary solutions available to get you online.

Posted in Research Computing