[8:00 am] The University form (Frevvo) system has been returned to service. We are working with the vendor to determine why the error occurred and prevent it from hapenning again.
[7:45 am] The University form (Frevvo) system is offline due to a configuration issue. We are working with the vendor to resolve the problem.
BHRIC Virtual Desktops
[01:00 10/02/2021] The issue has been resolved. The vendor has corrected the issue with their software and everything is working as expected. Administrators will need to contact OIT for instructions to connect to the administrative interface as a configuration setting was changed during the repair.
[21:00 10/01/2021] Certain Virtual Desktops on the BHRIC may not be accessible due to a failure of a backend service. We are working with the vendor to resolve the issue and will update this post regularly. If you experience an issue accessing your virtual desktop please report the problem to your IT support team. They will be able to work with OIT to bring the virtual desktop online.
Owlpulse will be offline for maintenance 08/17/2021 from 8 pm until 9 pm. Users will not be able to report the COVID-19 symptoms during this time.
[Resolved] REDCap and Student Health Services Servers
The storage system supporting the Bio Medical Information Core rebooted or became unavailable at ~11:30 am.
Several servers and services failed during this time resulting in a loss of service. We are investigating the problem and recovering the servers that are offline.
This issue has been resolved, and we are investigating adjustments to the BHRIC network which will prevent it in the future.
[Resolved 2:30 pm] Owlpulse and Redcap offline
Owlpulse and Redcap are currently offline due to an issue with the database server. OIT is investigating the issue and will update regularly.
Parking Server Certificate Error
Due to a problem with the Parking servers site https://parking.fau.edu is not accessible. We are working to resolve is issue and expect it to return to service in the next hour or two.