9/29/2017 @ 5 pm Banner Grade Submission (eGrades) Maintenance

Banner Grade Submission (eGrades) will be upgraded to improve performance and allow grading of courses with up to 2,000 students.

Posted in Banner and Admin Systems, Instructional Technologies, Systems

University Form Server Maintenance

The University Form server (forms.fau.edu) must be taken offline for immediate maintenance from 9:30 pm to 10:30 pm September 28, 2017. During the maintenance process many forms used across the University will be unavailable including the Undergraduate Admissions Application, Graduate Admissions Application, Immunization Form, parts of Employee On-boarding, and numerous others.

We will update this post once the maintenance is completed.

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Systems, Workday

9 pm Single Sign On Maintenance

The Single Sign On system will be adjusted at 9 pm September 15th to improve reliability. During the adjustment users may experience a brief period of 1 – 2 minutes when authentication errors may fail.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Workday

Authentication System Maintenance

The single sign-on authentication system will be partially unavailable from 3:00 am  to 4:00 am Thursday August 18th, 2017. While the maintenance is in progress users may intermittently experience difficulty logging into services such as Canvas, Self Service, Office 365, Owlapps, and Workday.

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Google App Status Feed, Instructional Technologies, Lecture Capture, Network and Telecom, Systems, Video Conferencing

University Form Server Update

The Univesity form server (Frevvo) will be offline from 5 am to 6 am Wednesday August 16, 2017 for maintenance. Please report any issues during or after this time to https://helpdesk.fau.edu/.

 

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Systems

Complete: Single Sign On Maintenance

The Single Sign On System maintenance has been completed. Please report any difficulties logging into the Helpdesk.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Systems, Video Conferencing, Workday

Research Computing Health Environment Maintenance

Office of Information Technology Research Computing will be performing systems maintenance on Thursday 08/03/2017 and Friday 08/04/2017 from 12:00 AM to 5:00 AM. The following systems will be specifically impacted:

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Server maintenance – Jupiter BHRIC Storage Upgrade
Description of change: We will be upgrading the Compellent storage
Downtime window start: 12:00 AM
Downtime window end: 5:00 AM
Affected services: BHRIC Profiles, VMs, shares
Affected systems: Jupiter Compellent
Expected End-user impact: No expected user impact. Each site has two controllers. As one upgrades the other takes over.

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Server maintenance – Boca BHRIC Storage Upgrade
Description of change: We will be upgrading the Compellent storage
Downtime window start: 12:00 AM
Downtime window end: 5:00 AM
Affected services: BHRIC Profiles, VMs, shares
Affected systems: Boca Compellent
Expected End-user impact: No expected user impact. Each site has two controllers. As one upgrades the other takes over.

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Posted in Network and Telecom, Systems

[Complete] Single Sign On Upgrade

The Single Sign On System was upgraded early this morning. Please report any issues to the HelpDesk (https://helpdesk.fau.edu).

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Workday

[Resolved] Forms.fau.edu email configuration

The email settings used by Forms.fau.edu were updated to improve reliability. Form designs can report issues to mad@fau.edu.

Posted in Email, Systems, Uncategorized

Koko Research Computing Cluster Offline

The Koko Research Computing Cluster experienced a failure this morning and is currently offline. Team members are investigating the problem and we will update this post when more information is available.

Posted in Educational Technologies, Uncategorized