Virtual Desktop Outage

The vhealth.fau.edu Virtual Desktop system is experiencing an outage with select pools of desktops. If you or your team are having issues please reach out to hpc@fau.edu and we will work to get you online while our storage vendor debugs the problem. We have temporary solutions available to get you online.

Posted in Research Computing

FAU Graduate Admissions App Intermittent issues

The Graduate Admissions App (cobapp.fau.edu) is currently offline due to problems with a back-end system. The problem is being investigated and we will update this post when it is online.

Posted in Banner and Admin Systems, Systems

BHRIC Virtual Desktops

We are currently investigating some users having issues connecting to BHRIC Virtual Desktops. We will check back in on or around 1pm as we learn more.

Posted in Email, Network and Telecom, Research Computing, Systems

Opt-in to Migrate to Microsoft Outlook 365

Starting Tuesday, January 17th, 2023 at 6 am students will be prompted to optionally Migrate to Microsoft Office 365 when they login to various services and websites. 

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems

Addition of Google Workspace Quota Login Prompt

Starting at 4 pm October 14th, 2022 users who are using more than 5GB in Google Workspace will receive a notification upon login to all SSO services. This prompt will continue until they decrease their Google Workspace usage. Please be aware that it may take up to 48 hours for Google correctly report usage to OIT so please be patient after cleaning up your account. More information may be located at the Google Workspace site. https://www.fau.edu/oit/google. 

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Research Computing, Systems, Workday

Google Workspace idle account suspension

OIT will be suspending inactive Alumni accounts (those not used for +180 days) at 8 am Thursday, October 13th.

Posted in Banner and Admin Systems, Email, Research Computing, Systems

Network Registration Upgrade

Network Registration for wireless and wired networks was upgraded this morning. If you experience any issue registering computers, printers or other devices please submit a ticket to the Help Desk.

Posted in Uncategorized

Graduate College Admissions Application Restart

The Graduate College Admissions Application needed to be restarted several times between 10 pm and 10:30 pm on August 10th, 2022 to resolve an issues with the Fall 2022 term and filtering degree programs. The issues have now been resolved and there should be no additional downtime.

Posted in Banner and Admin Systems

College of Business Admissions Application

The College of Business Admissions Application will be offline at 1 pm 3/30/2022 for a brief update. It should return to service by 1:15 pm 3/30/2022.

Posted in Uncategorized

BHRIC Virtual Desktops

https://vhealth.fau.edu is currently offline due to an VMware error that occurred while applying updates. We are currently on the phone with VMware attempting to resolve the issue but do not expect it to be online by 8 am. At this time users should connect to https://vhealthon.fau.edu to connect to the BHRIC Virtual Desktops. We are working with the firewall team to make sure all users have access to this URL.

Posted in Research Computing