Users are reporting issues logging into Canvas, Banner Self Service and some other SSO services. We are investigating the problem and actively working on a solution. If you experience these issues please restart your browser, computer and/or internet router. We have reports that this resolves the issue.
Intermittent Login Issues
University Form Server
Some forms hosted on the University Form Server (Frevvo) are returning errors when the form is submitted. We will be implementing a solution to the problem at 12 am March 14th, 2017. If you have any questions please contact Helpdesk.fau.edu.
University Form Server
Some forms hosted on the University Form Server (Frevvo) are returning errors when the form is submitted. We are working with the software vendor to resolve the issue and will update this post as we learn more. We will be implementing a work around to the problem at 10 pm March 1st, 2017. If you have any questions please contact Helpdesk.fau.edu.
List of the affected Forms:
- HR Onboarding
- FAU Alerts
- Admissions Self Reported Test Scores
Single Sign On System Maintenance
The University Single Sign On System will briefly undergo maintenance from 12:10 am to 12:20 am Saturday January 27. During this period users may be unable to login to Workday, Banner Self Service, Google Applications, Office 365, Ezproxy, and other Single Sign On supported services.
Single Sign On Update
The single sign on system will be updated at 1 am November 10, 2017. This may briefly affect users authenticating to Workday, Canvas, OwlApps, and other services.
9/29/2017 @ 5 pm Banner Grade Submission (eGrades) Maintenance
Banner Grade Submission (eGrades) will be upgraded to improve performance and allow grading of courses with up to 2,000 students.
University Form Server Maintenance
The University Form server (forms.fau.edu) must be taken offline for immediate maintenance from 9:30 pm to 10:30 pm September 28, 2017. During the maintenance process many forms used across the University will be unavailable including the Undergraduate Admissions Application, Graduate Admissions Application, Immunization Form, parts of Employee On-boarding, and numerous others.
We will update this post once the maintenance is completed.
9 pm Single Sign On Maintenance
The Single Sign On system will be adjusted at 9 pm September 15th to improve reliability. During the adjustment users may experience a brief period of 1 – 2 minutes when authentication errors may fail.
Authentication System Maintenance
The single sign-on authentication system will be partially unavailable from 3:00 am to 4:00 am Thursday August 18th, 2017. While the maintenance is in progress users may intermittently experience difficulty logging into services such as Canvas, Self Service, Office 365, Owlapps, and Workday.
University Form Server Update
The Univesity form server (Frevvo) will be offline from 5 am to 6 am Wednesday August 16, 2017 for maintenance. Please report any issues during or after this time to https://helpdesk.fau.edu/.