[RESOLVED] VPN Services Outage

The main FAU VPN service has been restored to normal operation

Posted in Network and Telecom

Intermittent Login Issues

Users may experience intermittent issues when connecting to FAU services including Canvas, Microsoft 365, Workday and VPN. OIT staff are aware of the issue and working on a resolution. Users encountering the issue may be able to login successfully following a restart of their web browser.

Posted in Uncategorized

Microsoft Copilot Issues

FAU is currently experiencing issues with Microsoft Copilot. The issue has been reported to Microsoft for investigation. These issues affect all versions of Microsoft Copilot accessible via FAU NetIDs and include an inability to access the service, service icons and integrations disappearing, or errors indicating that a user does not have a license. We will post an update when we receive more information.

Posted in Uncategorized

Network Maintenance – All Campuses 12:00 a.m. until 3:00 a.m.

OIT will be performing network maintenance affecting all campuses from 12:00 a.m. until 3:00 a.m. on Friday March 15th. During this maintenance, short disruptions of connectivity to and from the internet and to campus technology resources will occur.

Posted in Network and Telecom

[COMPLETED] Network Maintenance – All Campuses Friday Feb 9th from 12:00 a.m. until 3:00 a.m.

The network maintenance scheduled for this morning has been completed.

Posted in Network and Telecom

Network Maintenance – All Campuses Friday Feb 9th from 12:00 a.m. until 3:00 a.m.

OIT will be performing network maintenance affecting all campuses from 12:00 a.m. until 3:00 a.m. on Friday February 9th. During this maintenance, short disruptions of connectivity to and from the internet and to campus technology resources will occur.

Posted in Network and Telecom

[UPDATE] AT&T Connectivity Issues to FAU

The connectivity issues between AT&T and FAU appear to be improving and FAU services should be generally available to users on AT&T internet connections at this time. We are still seeing small amounts of packet loss, however, affecting both AT&T and Comcast. These disruptions appear to be the result of several fiber cuts across south Florida causing congestion at ISPs.

Posted in Canvas / LMS, Network and Telecom

AT&T Connectivity Issues to FAU

AT&T internet users are currently experiencing issues connecting to FAU. Other internet service providers that utilize AT&T connectivity may also be affected. As a result of these issues, some users will experience dropped traffic, slow-loading web pages, and other degradation of performance. We will provide an update when we have more information.

Posted in Canvas / LMS, Instructional Technologies, Network and Telecom

[COMPLETED][NETWORK MAINTENANCE] Saturday September 30th from 12:00 a.m. until 2:00 a.m.

The network maintenance scheduled for this morning has been completed.

Posted in Network and Telecom

[NETWORK MAINTENANCE] Saturday September 30th from 12:00 a.m. until 2:00 a.m.

OIT will be performing network maintenance affecting all FAU campuses from 12:00 a.m. until 2:00 a.m. on Saturday September 20th. During this window, access to and from the internet, and access to campus technology resources will be intermittently unavailable for short periods of time.

Posted in Network and Telecom
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