Connectivity Issues from Comcast Xfinity Users

Comcast is currently experiencing nationwide outages of internet and TV services. Users of Comcast Xfinity services may be unable to reach some or all FAU services until the issue is resolved.

Posted in Banner and Admin Systems, Network and Telecom, Systems, Workday

Network Maintenance – Tuesday February 6th and Wednesday February 7th from 5:00 a.m. until 6:00 a.m.

OIT will be performing network maintenance at all partner campuses and NWRDC on Tuesday February 6th from 5:00 a.m. until 6:00 a.m. and on the Boca Raton campus on Wednesday February 7th from 5:00 a.m. until 6:00 a.m. During the maintenance window on Tuesday, there will be a 15-20 minute network disruption preventing access to the internet and inter-campus communications at NWRDC and the Jupiter, Fort Lauderdale, Davie, Harbor Branch and Seatech campuses.. On Wednesday, there will be disruptions in connectivity to the BHRIC networks lasting between 15 and 20 minutes, but the remainder of the Boca Raton network including internet connectivity is expected to operate as normal with no disruption to service.

Posted in Network and Telecom

Potential Issues Connecting to the Campus VPN

VPN users connecting to the VPN may encounter an error that says “Authentication Rejected by Server” when they attempt to connect to the VPN. This is caused by a bug introduced in a recent Windows Update patch. If you encounter this error, upgrade your VPN client by downloading a new version from the VPN webpage. The VPN webpage is accessible from the OIT homepage. If you do not encounter the problem, and are prompted by the VPN to upgrade your client, allow it to do so to avoid potential issues in the future.

Posted in Banner and Admin Systems, Network and Telecom, Systems, Workday

[COMPLETED] Network Maintenance – Saturday November 25th from 6:00 a.m. until 6:30 a.m.

The network maintenance scheduled for this morning was completed at 6:30 a.m. All services are expected to be operational at this time.

Posted in Banner and Admin Systems, Network and Telecom, Systems

Network Maintenance – Saturday November 25th from 6:00 a.m. until 6:30 a.m.

OIT will be performing network maintenance on Saturday, November 25th from 6:00 a.m. until 6:30 a.m. During this time, networked services on the Boca Raton campus will be intermittently unavailable for 15-20 minutes. All services are expected to be returned to normal operation before 6:30 a.m.

Posted in Banner and Admin Systems, Network and Telecom, Systems

[Completed] Network and Systems Maintenance – Tuesday August 15th from 12:00 a.m. until 6:00 a.m.

The network and systems maintenance scheduled for this morning has been completed. All services are expected to be fully operational at this time.

Posted in Banner and Admin Systems, Network and Telecom, Systems

Network and Systems Maintenance – Tuesday August 15th from 12:00 a.m. until 6:00 a.m.

OIT will be performing maintenance tasks affecting network connectivity and systems availability on Tuesday August 15th from 12:00 a.m. until 6:00 a.m. While we expect most services and connectivity to be unaffected by this maintenance, some services including wireless networks, Banner, and Network Registration may be intermittent during the maintenance window.

Posted in Banner and Admin Systems, Network and Telecom, Systems

Network and Systems Maintenance – Friday August 11th from 12:00a.m. until 6:00a.m.

OIT will be performing maintenance tasks affecting network connectivity and systems availability on Friday August 11th from 12:00 a.m. until 6:00 a.m. While we expect most services and connectivity to be unaffected by this maintenance, some services including wireless networks, Banner, and Network Registration may be intermittent during the maintenance window.

Posted in Banner and Admin Systems, Network and Telecom, Systems

[COMPLETED] Network Maintenance – Boca Raton and HBOI Campuses

The network maintenance scheduled for this morning has concluded and initial testing of core services has been completed. All services are expected to be operating normal at this time.

Posted in Banner and Admin Systems, Email, Network and Telecom, Systems

[RESOLVED] Office 365 Authentication Issues

***UPDATE***

The authentication issue related to Office 365 applications has now been resolved.

*********************************************************************************

We are experiencing issues with authentication related to Office 365 applications including Outlook Web Access and Sharepoint. We are aware of the issue and investigating.

Posted in Email, Systems