Resolved – “FAU” Wireless Network Down In Fort Lauderdale and Davie

The “FAU” wireless network is currently down on the Fort Lauderdale and Davie campuses.

Users requiring immediate access can connect to the “FAUGUEST” wireless network.

We will provide additional information as it becomes available.

Thank you

IRM

Posted in Systems

Resolved – Boca building 11 Field House power/network issue

We have a UPS hardware failure in building 11 Field House. The network devices will go offline for a quick UPS repair. Downtime should be less than 15 minutes.

Posted in Systems

Resolved – Jupiter Power Outages

We are experiencing random, rolling power outages on Jupiter campus. This will cause rolling, random network outages. We’ll keep you updated as we know more.

05:11pm – All issues on Jupiter campus have been resolved. Everything is back online.

Posted in Uncategorized

Resolved – Network outage on the Jupiter campus

We are experiencing a network outage on the Jupiter Campus. The cause is not yet known but we are working to resolve.

Posted in Uncategorized

Resolved – Network Outage Gumbo Limbo

We have a network outage at the Gumbo Limbo site. We are presently working to resolve the issue.

4:41pm – The AT&T problem with the T-1 circuit has been repaired.

Network has been restored to the Gumbo Limbo site.

Posted in Network and Telecom

Network upgrades to cause service outages during spring break – Monday, 3/7 – Saturday, 3/12

Beginning on Monday, March 07, 2011, IRM will be upgrading the networking infrastructure to implement a redundant Internet connection. This upgrade will cause intermittent interruptions to the network and telephone systems during the implementation and testing of the new connection. IRM will begin testing the network and telephone services on Monday, March 07 between 12:01 am and 7:00 am. If necessary, testing will continue on Tuesday, March 08, Wednesday, March 09,Friday, March 11, and Saturday, March 12, 2011 between 12:01 am and 7:00 am.

Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163.

If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.

Posted in Uncategorized

Completed – IRM Systems Maintenance, Thursday, March 3, 2011

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health check on Thursday, 03/03/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted: 4:00am to 6:00am Blackboard 9.1 will experience intermittent availability between 4:00am – 6:00am while applying a patch to Blackboard’s Grade Center to correct a bug that prevents instructors from viewing an individual attempt when the Column has no category.

6:00am – 7:00am SMTP/ SMTP antivirus – SMTP/antivirus will delayed, queued and/or bounced during this time. Will affect everyone during this time. Wise/webnet2 (web services) – Web services and applications hosted on wise and webnet2 will not be available. Will affect everyone browsing www.fau.edu during this time. Banner student 8.4/8.5 upgrade – Banner student upgrade will impact those who might have jobs scheduled to run during 3:00am-7:00am. Jewish music archive – Jewish music archive will not be available during 6:00am-7:00am.

Posted in Uncategorized