We are currently experiencing telephone outages at the HBOI campus, primarily the Link building HB18. We are working to identify and correct the issue.
Resolved – Telephone Service Interruptions at HBOI
Posted in Uncategorized
Resolved – Telephone Service at the Jupiter campus
We are currently experiencing problems with telephone service on the Jupiter campus. Our vendor has been notified and is working to identify the cause of the problem.
Posted in Uncategorized
Resolved – Blackboard Down
Blackboard was unavailable this morning (5.12.11) between 2:00am and 7:30am.
Posted in Systems
Completed – Bldg 47 Network Upgrade
Networking will be performing a switch upgrade in building 47 on the fourth floor at the Boca Raton campus tonight from 5:00pm to 8:00pm. Network connectivity to the fourth floor of this building will be disrupted during this time.
Posted in Network and Telecom
Completed – IRM Systems Maintenance, April 12, 2011 from 1:00AM to 7:00AM
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 05/12/2011 from 1:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:
When: 1:00 AM – 7:00 AM
Affected Services: Blackboard 9.1 Production
Affected Systems: Solaris Zones: BP1 – BBP7 and COLLAB servers
Description of Maintenance: The Blackboard 9.1 production will be upgraded to Service Pack 5. Blackboard will be unavailable from 1:00 AM to 7:00AM
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When: 4:00 AM to 5:00AM
Affected Systems: Banner Production
Affected Services:
INB
SSB
Travel
EFC
Workflow
Job submission
Posting
Description of Maintenance: Banner production will be unavailable on Thursday May 12 from 4:00am-5:00am to apply patches for a problem that was discovered last week.
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When: 6:00am-7:00am
What: Financial Aid 8.11 upgrade
Affected: Financial aid users
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When : 3:00 AM – 6:00 AM
Affected Systems: DNS
Nsboc0.fau.edu, Nsboc1.fau.edu, Nsdav1.fau.edu, Nsftl1.fau.edu, Nsjup1.fau.edu, Nspsl1.fau.edu
Affected Services: DNS
Description of Change: We will be adding the following DNS zones to above name servers: bocnode1.voip.fau.edu, bocnode2.voip.fau.edu, davproxy.voip.fau.edu, hbproxy.voip.fau.edu, voip.fau.edu.
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When : 3:00 AM – 6:00 AM
Affected Systems: SharePoint
Spapp1.fau.edu
Affected Services: SharePoint
Description of Change: We will be moving the virtual machine to a new host (hvboc02).
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Posted in Banner and Admin Systems
Resolved – Telephone Outages
We are currently experiencing issues with telephones located at the Harbor Branch and Davie West locations. We are aware of the outages and working diligently to determine the cause and make corrections.
Posted in Educational Technologies
Resolved – Building 96, New Engineering possible network issue
There is an issue with devices in building 96 (New Engineering) getting DHCP IP addresses. Networking is aware of the issue and working diligently to determine the cause and make corrections.
Posted in Uncategorized
Completed – Banner Production Maintenence 5/12/2011 from 4:00AM to 5:00AM
Banner production will be unavailable on Thursday May 12, 2010 from 4:00AM-5:00AM to apply patches for a problem that was discovered last week.
Services that will be unavailable during this time: INB SSB Travel EFC Workflow Job submission Posting
Posted in Uncategorized
Resolved – MyFAU emergency reboot
MyFAU is experiencing sporadic errors. There has been various cases of people getting 404 errors. We are now rebooting the portals to see if this helps alleviate the problem. We will do one portal at a time. There will be some downtime experienced by users during these restarts.
Posted in Uncategorized
Completed – MacArthur Campus Network Upgrades 05/12/2011 (6:00pm-2:00am)
We will be replacing the network equipment in MC-03 (Student Resources & Classroom Building) on the MacArthur campus in Jupiter on Thursday May 12, 2011. The network in that building will be offline from 6:00pm until 2:00am.
Posted in Uncategorized