Networking issues on several buildings resolved

Network: Resolved: Networking issues resolved.

The network outage only affected the student residential areas.

One of the Tipping Point devices went into a failover state with an out of memory condition. This caused the device to stop passing data and a reboot was required.

Thank you

—–Original Message—– Sent: Thursday, July 28, 2011 8:07 AM

IRM Status has posted a new item, ‘Networking issues on several buildings Boca campus’

Network: we have noticed networking issues on several building in Boca Campus. They are: 31E (Student Union), 6 (Algonquin), 70 (IRT), 89 (HPT), Village Apartments buildings 56 – 60, and GPT.

We are looking into the problem.

You may view the latest post at http://wordpress.fau.edu/irm/2011/07/networking-issues-on-several-buildings-boca-campus/

You received this e-mail because you asked to be notified when new updates are posted.

Best regards, IRM Status

Posted in Educational Technologies

Email error message

If you receive the following message when sending email, it has been resolved. We estimate 45 minutes for all existing error messages to be flushed from the queue.

Delivery has failed to these recipients or groups:

archiver@arcmail3.fau.edu A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.

Posted in Banner and Admin Systems

Networking issues on several buildings Boca campus

Network: we have noticed networking issues on several building in Boca Campus. They are: 31E (Student Union), 6 (Algonquin), 70 (IRT), 89 (HPT), Village Apartments buildings 56 – 60, and GPT.

We are looking into the problem.

Posted in Uncategorized

IRM Systems Maintenance, Thursday, July 27, 2011 from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/27/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

MyFAU Maintenance – CAS Activation What: CAS Activation on MyFAU When: 5:00 AM – 5:30 AM Affected Services: MyFAU Description of Maintenance: The MyFAU CAS server will be activated. This will require a complete reboot of MyFAU. During that time MyFAU will be inaccessible.

Identity Manager and Password Synchronization What: Install Google Applications identity connector and begin provisioning Google Applications accounts When: 5:00 AM – 5:30 AM Affected Services: Identity Manager and Password Synchronization Affected Systems: idm0p, idm1p, idm3p, idm4p Description of Maintenance: There are three parts to this Maintenance

1) At 5:00 AM Identity Manager will have the Google Applications connector for Waveset installed which, will require each server’s IDM Connector service to be restarted delaying password synchronizations for a brief period of time.

2) At 5:00 AM we will be modifying the identity manager service to create and modify accounts in parallel and not in series and then adding the Google Application Roles to Identity Manager, this will have no impact on services.

3) Lastly after reviewing the results of step 1 and 2 we will allow identity manager to begin creating Google Application accounts on Thursday afternoon.

Posted in Uncategorized

Completed — Boca core router changes during maintenance window Wednesday, 07/27

Network: Core Router maintenance completed.

Posted in Uncategorized

MOVI Account Changes

Tandberg MOVI accounts are currently offline. Users will be contacted individually with new sign-on instructions using their individual FAU Accounts to authenticate.

For questions or concerns please call 561-297-4003.

Posted in Uncategorized

Boca core router changes during maintenance window tomorrow, Wednesday, 07/27

Network: Boca core router changes during maintenance window tomorrow, Wednesday, 07/27

Boca core router changes during maintenance tomorrow between 6 AM and 7 AM. There might be a brief network outages between Boca and Gumbo Limbo Center as we make route changes to the routers.

Posted in Banner and Admin Systems

Emergency reboot of ANDI Drives

There has been an emergency reboot of the ANDI Drives at approximately 2:45pm.

Posted in Uncategorized

Resolved – DHCP Failure

The wireless dhcp servers were unavailable from 3:00 am until 7:30 am. We have corrected the problem and implemented a solution that will prevent it in the future.

Posted in Uncategorized

Davie Education and Science Building Network Upgrades

The switch upgrade for the Davie education and science building is now complete.

Posted in Banner and Admin Systems