IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 07/21/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 am – 6:00 am Affected Services: Blackboard Production 9.1 Affected Systems: BBP1 -BBP7 and COLLAB servers Description of Maintenance: The Blackboard Learn application will be upgraded from Service Pack 5 to Server Pack 6. All servers will require restarts to complete the upgrade. All BB9.1 applications servers will be unavailable during the maintenance window.

When: 5:00 am – 6:00 am Affected Services: Owlapp Affected Systems: Owlapp1 and Owlapp2 Description of Maintenance: We will be updating the admin interface for Owlapp to improve usability. There should be no down time during this change and there are no business logic changes.

Core Router maintenance completed.

Network: Boca core router changes during maintenance window tomorrow, Wednesday 07/20

Boca core router changes during maintenance tomorrow between 6 AM and 7 AM. There might be a brief network outages as we make remove obsolete routes from the router.

The Talisma servers used by Undergraduate Admissions will be unavailable between 10:30 am and 12 noon.

During this period we will be applying 3 vendor supplied patches to correct a critical problem that prevents the sending of outbound emails. No other systems will be affected by this downtime.

Banner Student – DARS Degree audit reporting system: 

The DARS Degree audit report system  is now available in Banner Self-Service for faculty and students to use.  Should any help desk tickets or calls come regarding any issues or general questions, you can have them email DARS@fau.edu or contact Dave Morgan (561) 297-3065 or Marie Claire DeMassi at (561) 297-2181.  For more information on DARS, you can go to Office of the Registrar’s web site at http://www.fau.edu/registrar/ .

SQL Server instance SQL05VS was unavailable between 3AM and 8AM.

The issue has been resolved and the instance is currently available

The Banner test system is now available again.

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The system has run into a known operating system bug.  A fix is available and will be applied at 6pm tonight and is estimated to take 20-30 minutes.

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The Banner test system is currently unavailable.  The problem is being looked into with no ETA available at this time.