Update: IRM Systems Maintenance, Thurs. August 25, 2011 from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 08/25/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 5:00 AM – 6:30 AM
Affected Service: All blogs on http://wordpress.fau.edu will be affected (IRM Status and Office of International Programs).
Affected Systems: wordpress.fau.edu
Description of Maintenance: We will be upgrading PHP to version 5.2.4 on the WordPress (http://wordpress.fau.edu) box. The upgraded version of PHP is required for newer releases of the WordPress blog.

When: 5:00 AM – 6:30 AM
Affected Service: Xitracs, SharePoint, OwlApp, Blackboard
Affected Systems: hvboc05, xitracs, spwfe1, owlapp1, bbx2, bbpproxy2
Description of Maintenance: We will be making a BIOS change on hvboc05 which requires a reboot of the system

Posted in Network and Telecom

Resolved – Network registration issue in student resident areas – wired network

Network: Resolved – Wired network registration issue in student resident areas.

Students are now able to register their hardware mac address on the wired network in the residential areas.

Thank you.

Posted in Systems

Network registration issue in student resident areas – wired network

Network: Network registration issue in student resident areas.

Students are not able to register their hardware mac address on the wired network in the residential areas. Please use the wireless network to manually register until the issue is resolved.

Thank you.

Posted in Uncategorized

Resolved: Graduate College admissions application

The Graduate College admissions application is currently offline. We are working to return it to service.

Posted in Uncategorized

Switch reload / Network issue with Fort Lauderdale campus resolven

Network: Switch reload/network issue with Fort Lauderdale campus resolved.

Posted in Uncategorized

Switch reload in Fort Lauderdale campus

Network: A switch reload in Fort Lauderdale campus to correct a memory condition on the Cisco router. This will cause a 5-10 minute outage. Will update when the router is stable.

All calls originating from the Fort Lauderdale Campus may require dialing a seven or ten digit number for all off campus calls. If you are trying to reach the Fort Lauderdale campus during the switch reload, the ten digit number might be required.

Posted in Uncategorized

Network maintenance during maintenance window Friday 08/19 completed

Network: Network maintenance during maintenance window Friday 08/19 completed

Posted in Uncategorized

Switch Upgrade in AD (MC-02)

The switch upgrade in MC-02, Administration, Jupiter has been completed.

Network connectivity has been restored.

Posted in Uncategorized

Resolved – Blackboard Performance Issues

We have identified an issue with Blackboard. We will be experiencing a brief outage at 3:30 pm and services will be restored no later than 3:40 pm. We apologize for the inconvenience.

Posted in Network and Telecom

New MyFAU Password Reset Process

Starting Thursday, August 18, after 6 a.m. EST, when you attempt to access MyFAU, you will be prompted to set up a new set of questions and answers that will help you reset your own password if you forget or lose it.

Since MyFAU is part of the FAU universal login (single username and single password) system, this tool will also reset your network, wireless, Blackboard, and email passwords.

This new update will help make the password reset process easier and more user friendly.

  • There will now be five pairs of questions and answers. You must supply three of the questions yourself.
  • The answers are no longer case or whitespace sensitive.
    For example, the system will now recognize your answer as correct whether you supply “myPassword” or “My Password”.
  • When initiating a password reset process by clicking on the “Forgot Your Password?” link on the MyFAU login page, you will be prompted to answer three random questions out of the five established.  All three must be answered correctly for you to be allowed to change your password.

You no longer have to call the Help Desk for a reset! The power is all yours!

Posted in Uncategorized