Network: Resolved – The network issue with private IP addresses has been resolved. The outage was due to expired translations in the firewall.
Thank you.
Resolved – Network outage Private network HBOI and Davie
Posted in Uncategorized
Network outage Private network HBOI and Davie
Network: Network outage on the private network at the Harbor Branch and Davie campuses.
We are currently investigating to determine the root cause of the outage.
Thank you.
Posted in Network and Telecom
Update – Network upgrades during semester break.
Network changes scheduled for Tuesday, August 16, 2011 have been completed.
Additional changes and testing will continue on Wednesday, August 17, and Friday, August 19, between 12:01 am and 7:00 am. This upgrade will cause intermittent interruptions to the network and telephone systems across all FAU campus locations Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you
Update – Network upgrades during semester break.
Network changes scheduled for Monday, August 15, 2011 have been completed.
Additional changes and testing will continue on Tuesday, August 16, Wednesday, August 17, and Friday, August 19, between 12:01 am and 7:00 am. This upgrade will cause intermittent interruptions to the network and telephone systems across all FAU campus locations Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you
Posted in Uncategorized
[RESOLVED] – Blackboard Maintenance 3pm – 4pm
Some users of Blackboard may have experienced problems uploading or deleting files from Blackboard between Friday and Sunday. We are applying a fix at this time to correct the issue but users of Blackboard’s collaboration services may experience instability between 3pm and 4pm while we apply the solution.
Posted in Educational Technologies
Completed Network switch upgrade Education Bldg 47 3rd floor
Network switch replacement in Bldg 47 3rd floor completed.
Friday August 12th the Networking department will replace the 3rd floor switch gear. Only the 3rd floor of the building will be affected. Start time 6:00am and estimated completion time is 5:00pm.
Posted in Uncategorized
Resolved Telecom Voicemail/Xpressions issues
The problem with xpressions has been resolved.
Posted in Educational Technologies
Telecom Voicemail/Xpressions issues
We are currently experiencing an issue with users unable to connect to their Xpressions/Voicemail and are working to resolve the issue.
Posted in Uncategorized
Routers and firewalls maintenance completed
Network: Routers and firewalls maintenance completed
Posted in Uncategorized
Completed: Blackboard Upgrade
When: 6:00 AM – 7:00 AM Friday August 12, 2011
Affected Services: Blackboard
Affected Systems: bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbm1, bbp1, bbp2, bbp3, bbp4, bbp5, bbp6, bbp7, collab, bbnfs
Description of Maintenance: Blackboard was offline between 6:00 am and 6:15 am while we upgraded our server hardware.
Posted in Uncategorized