Completed: Blackboard Upgrade

When: 6:00 AM – 7:00 AM Friday August 12, 2011

Affected Services:  Blackboard

Affected Systems: bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbm1, bbp1, bbp2, bbp3, bbp4, bbp5, bbp6, bbp7, collab, bbnfs

Description of Maintenance: The new Blackboard Linux servers will replace the Solaris servers.  Brief periods of downtime are expected.

Posted in Uncategorized

Router and Firewall changes during maintenance window tomorrow, Friday, 08/12

Network: Router and Firewall changes during maintenance window tomorrow, Friday, 08/12

Router and firewall changes during maintenance tomorrow between 6 AM and 7 AM.

No disruption of service is expected as we perform maintenance on routers and firewalls.

Posted in Uncategorized

Network switch upgrade Education Bldg 47 3rd floor

Friday August 12th the Networking department will replace the 3rd floor switch gear. Only the 3rd floor of the building will be affected. Start time 6:00am and estimated completion time is 5:00pm.

Posted in Uncategorized

IRM Systems Maintenance, Thursday, Aug 11, 2011 from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday,08/11/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 5:00 AM
Affected Services: Identity Manager and Password Synchronization
Affected Systems:
IDM3P
IDM4P
Description of Maintenance: We will be connecting Identity Manager to a Banner view that returns the students first admissions term. No down time is required for this change.

When: 5:00 AM – 6:00 AM
Affected Services: Graduate and Undergraduate Application (Owlapp.fau.edu)
Affected Systems:
Owlapp1.fau.edu
Owlapp2.fau.edu
Description of Maintenance: To assist with monitoring the delivery of applications we will be adding functionality to report the number of applications that are automatically retrieved from Royall.

Posted in Network and Telecom

Completed – Blackboard Upgrade – Wednesday, Aug 10, 2011 from 9:00 AM to 11:00 AM

When: 9:00 AM – 11:00 AM Wednesday August 10, 2011

Affected Services:  Blackboard

Affected Systems: bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbm1, bbp1, bbp2, bbp3, bbp4, bbp5, bbp6, bbp7, collab, bbnfs

Description of Maintenance: The new Blackboard Linux servers will be connected to the Blackboard cluster.  No downtime expected.

Posted in Uncategorized

Network Upgrades during semester break.

Network upgrades to cause service outages during the semester break (Monday, August 15 through Friday, August 19, 2011.)
Beginning on Monday, August 15, 2011, IRM will start upgrading the networking infrastructure to implement several hardware and software upgrades. This upgrade will cause intermittent interruptions to the network and telephone systems across all FAU campus locations during the implementation and testing of the new software. IRM will begin testing the network and telephone services on Monday, August 15 between 12:01 am and 7:00 am. If necessary, testing will continue on Tuesday, August 16, Wednesday, August 17, and Friday, August 19, between 12:01 am and 7:00 am.
Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Posted in Uncategorized

Routers and firewalls maintenance completed

Network: Routers and firewalls maintenance completed

Posted in Uncategorized

Davie Campus Network Update

Broward Computing Services (BCS) in conjunction with Network Security will perform the following upgrade(s) on Tuesday, August 9, 2011:

* Description: Move DHCP (IP assignments) to new registration system for Davie Labs and e-classrooms

* System(s) Affected: Lab and e-classrooms may receive a registration Web page when a client connects to the Internet.

* Downtime: No downtime anticipated.

Posted in Network and Telecom

Router and Firewall changes during maintenance window tomorrow, Tuesday, 08/08

Network: Router and Firewall changes during maintenance window tomorrow, Tuesday, 08/08

Router and firewall changes during maintenance tomorrow between 6 AM and 7 AM. No disruption of service is expected as we perform maintenance on routers and firewalls.

Posted in Uncategorized

SafeAssign in Blackboard unavailable 8/13/11 from 8am-12pm

The SafeAssign service in Blackboard will be unavailable on Saturday, August 13 from 8:00am-12:00pm due to system maintenance. Users will not be able to submit papers through SafeAssign during the planned downtime and will receive an error message if they attempt to do so. SafeAssign Originality Reports will not be available to Instructors or Students during the planned downtime, nor will Instructors be able to access SafeAssign DirectSubmit.

Posted in Systems