IRM Systems Maintenance, Thursday, Dec 1 from 3:00am to 7:00am

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/30/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 7:00 AM Affected Service: Blackboard Affected Systems: Bbx2, Bba2, Bba6, Bba4, Bbc1, Bbc2 Description of Maintenance: We will be moving these systems to different virtual machine hosts, to facility the creation of a Hyper-V cluster. Service Interruption: Yes, brief interruptions of service are expected for Blackboard

Banner Financial Aid upgrade patch 8.12.2
When: (time)   During window
Affected Service: Banner
Affected Systems: Banner
Description of Maintenance: Installing Banner Fin Aid upgrade

Posted in Uncategorized

Blackboard unavailable 3-4am Wednesday, Nov 30 due to emergency maintenance

Blackboard will be unavailable tomorrow morning (Wednesday, November 30) from approximately 3:00-4:00 am. This downtime is necessary in order for us to install a patch recommended by Blackboard to help ensure a smoother experience with online tests as we enter the final exam period. We apologize for any inconvenience that this may cause.

Posted in Systems

Xpressions /voicemail upgrade Completed

CSI has completed the software upgrade to the Xpressions / Voicemail servers.

Posted in Uncategorized

Xpressions /voicemail upgrade

CSI will be performing a software upgrade to the Xpressions / Voicemail servers on Tuesday November 29th in the maintenance window between 05:00am and 07:00am. During this time Xpressions will be offline and inaccessible.

Posted in Uncategorized

Resolved: Single Blackboard portal failure

One member of the Blackboard cluster failed yesterday at 6:30 pm and was returned to service at 8 pm. Users should not have been affected by the outage.

Posted in Uncategorized

IRM Systems Maintenance, Thursday, Nov 24 from 3:00am to 7:00am

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/24/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 7:00 AM
Affected Service: SharePoint, NetReg, PhoneBill, Password Sync, DHCP – Boca, DNS – Boca, Blackboard
Affected Systems: Bbx2, Bbx4, Dhcpboc0, Flashgordon, Idm4p, Ldapboc0, Lintalon2, Nsboc0, Spwfe1, Talon0, Voyager
Description of Maintenance: We will be moving these systems to different virtual machine hosts, to facilitate the creation of a Hyper-V cluster.
Service Interruption: Yes brief interruptions of service are expected for password syncs, SharePoint, NetReg, DNS, DHCP, PhoneBill, Blackboard

Posted in Uncategorized

Resolved – Telecom Voicemail

The problem with the voicemail system has been resolved.

Ivette Puga, Manager Technical Services Florida Atlantic University – CSI 777 Glades Road, Bldg 22, Room 166 Boca Raton, FL 33431 561.297.2555 ipuga@fau.edu

Posted in Uncategorized

Telecom – Voicemail Down

We are currently experiencing a problem with the voicemail system. We are working to resolve the issue and the vendor has been notified

Posted in Uncategorized

Fileserver maintenance

IRM BROWARD completed routine systems maintenance at 4:30 AM today.

Posted in Uncategorized

Network Upgrade Monday 11/21/2011 between 5:00 am and 6:00 am has been completed

Network upgrade Monday 11/21/2011 between 5:00 am and 6:00 am has been completed

Posted in Uncategorized