IRM Systems Maintenance, Thursday, Nov 10 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/10/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 7:00 AM
Affected Service: SharePoint, OwlApp, PhoneBill, NetReg, IDM, Broadcast, Shoutcast
Affected Systems: spapp1, shoutcast, owlapp1, owlapp2, madnfs, lintalon1, lintalon0.fau.edu. idm1, cuttlefish, broadcast1
Description of Maintenance: We will be moving these systems to different virtual machine hosts
Service Interruption: Yes brief interruptions of service are expected for SharePoint, OwlApp, PhoneBill, NetReg, Password Syncs, Broadcast, Shoutcast

When: 4:00 AM – 6:00 AM
Affected Service: MyFAU Google Application Portal Lists.fau.edu Phonebill Video Stream authentication for College of Business Identity Manager Blackboard Test OPSView
Affected Systems: Lists (Sympa Server) LinTalon0 LinTalon1 LinTalon2 LinTalon3 Bblt1.fau.edu (Blackboard Test) Bblt2.fau.edu (Blackboard Test) Broadcast1.fau.edu Broadcast2.fau.edu Cuttlefish.fau.edu (opsview) IDM1 – IDM4
Description of Maintenance: We will be applying Red Hat patches on these servers. Some will require a reboot.
Service Interruption: Each service will be offline for approximately 15 minutes.

When: 5:00 AM – 6:00 AM
Affected Service: Network Registration Front-End
Affected Systems: Talon0 / Talon1
Description of Maintenance: Add “Date Added” to Registered Devices summary
Service Interruption: None Expected

When 5:45 AM – 6:00AM
Affected Service: Network Registration / DHCP
Affected Systems: Cuttlefish DHCPBOC0/ DHCPBOC1 DHCPDAV1 / DHCPFTL1 DHCPPSL1 / DHCPJUP1
Description of Maintenance: Deploy Groovy script to perform weekday cleanup of Syslog on NetReg database
Service Interruption: Less than 5 minutes

When 3:00 AM – 6:00AM
Affected Service: WebFocus
Affected Systems: IBIWEB.fau.edu
Description of Maintenance: Add additional storage to allow for continued growth
Service Interruption: Yes 3:00 AM – 6:00 AM

When 3:00 AM
Affected Service: Blackboard DNS BigIP
Affected Systems: BigIP Blackboard
Description of Maintenance: Blackboard’s dns name will be moved to point at the BigIP
Service Interruption: None

Posted in Uncategorized

Intermittent Blackboard Errors

We are currently experiencing issues with the Blackboard database that may cause users to receive intermittent error messages. We’re working to resolve this as soon as possible and we apologize for the inconvenience.

Posted in Uncategorized