Network upgrades to cause service outages On Monday, November 21, 2011, between 5:00 am and 6:00 am On Monday, November 21, 2011, between 5:00 am and 6:00 am, IRM will replace a core 10 Gig networking blade on the Boca Raton campus. This upgrade will cause an interruption to the network and telephone systems on the FAU Boca Raton campus. Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.

There was an issue with an App Server that once restarted allowed users to once again access FAU Self-Service (SSB). The influx of users into SSB has caused the database to hit a max session limit. This unfortunately is also causing MyFAU to run slow since both systems are so closely linked.

A notice has been placed on MyFAU asking users having issues to try again after 3am. We continue to monitor the situation and may need to do a database restart if the system becomes completely unusable.