Update ePrint to require https

Starting Sunday November 20th users accessing ePrint from their web browsers will automatically be redirected from http://eprint.fau.edu to https://eprint.fau.edu.

This very important change should not cause users any issues, but will help to protect our client’s vital information. Thank you for your understanding as we attempt to improve the security and reliability of this critical service.

Posted in Uncategorized

IRM Systems Maintenance, Thursday, Nov 17 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/17/2011 from 3:00 AM to 7:00 AM during IRM maintenance window.  In addition, the following systems will be specifically impacted:

When: 4:00 AM – 6:00 AM
Affected Services: MyFAU Google Application Portal, Phonebill, Identity Manager, OPSView
Affected Systems: LinTalon0, LinTalon1, LinTalon2, Cuttlefish.fau.edu (opsview), IDM1 – IDM4
Description of Maintenance: We will be applying Red Hat patches on these servers. Some will require a reboot.
Service Interruption: Yes, each service will be offline for approximately 15 minutes.

When: 5:00 am – 6:00 am
Affected Service: Blackboard.fau.edu
Affected Systems: Bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbm1, bbx1, and bbx2
Description of Maintenance: We will be applying a patch to prevent access denied errors and locks when users take exams.
Service Interruption: Yes, Blackboard will be offline while the changes are applied.

When: 3:00 AM – 3:30 AM
Affected Service: IDM
Affected Systems: idm-gateway-p
Description of Maintenance: We will be increasing the memory assigned to this system.
Service Interruption: Yes, brief interruptions of service are expected for password syncs.

When: 3:00 AM – 7:00 AM
Affected Services: Xitracs, IDM, SharePoint, Blackboard, NetReg, Lists, VisualSVN, Broadcast.fau.edu
Affected Systems: bbx1, bbx2, xitracs, dhcpboc1, enterprise, idm2, idm-gateway-p, ldapboc1, lintalon3, lists, nsboc1, talon0, visualsvn
Description of Maintenance: We will be moving these systems to different virtual machine hosts, to facility the creation of a Hyper-V cluster.
Service Interruption: Yes, brief interruptions of service are expected for password syncs, SharePoint, NetReg, DNS, Xitracs, VisualSVN, Blackboard, Broadcast (COB streaming)

When: 6:00 AM – 7:00 AM
Affected Service:  None external
Affected Systems:  Internal vlan 50 IPs for unix racks 8 and 9
Description of Maintenance:   Old vlan 50 switches are being replaced by newer ones
Service Interruption:  Possible interruption of backups and any other traffic that rely on the 10.50.64.x subnet

When:  6:00 AM – 7:00 AM
Affected Service:  None external
Affected Systems:  All machines that participate on the vlan 50 subnet
Description of Maintenance:   Reconfiguring of 7210 SAN and subsequent testing to resolve flooding problem during vmware operations on esxi003
Service Interruption:  Possible interruption of backups and any other traffic that rely on the 10.50.64.x subnet

Posted in Network and Telecom

Update – FAU Self-Service Banner (SSB) inaccessible

The Banner database was restarted at 1:35am to clear out stale sessions and reclaim memory. FAU Self-Service is now accessible and users are able to get in to register.

Posted in Uncategorized

FAU Self-Service Banner (SSB) inaccessible

Due to the high registration load FAU Self-Service Banner (SSB) is currently inaccessible thru MyFAU.
Searchable Course Schedules and the people directly which are accessed outside of MyFAU are also affected.

We continue to monitor the situation and will post an update as soon as we have more information.

Posted in Uncategorized