The Banner database was restarted at 1:35am to clear out stale sessions and reclaim memory. FAU Self-Service is now accessible and users are able to get in to register.

Due to the high registration load FAU Self-Service Banner (SSB) is currently inaccessible thru MyFAU.
Searchable Course Schedules and the people directly which are accessed outside of MyFAU are also affected.

We continue to monitor the situation and will post an update as soon as we have more information.

Network upgrades to cause service outages On Monday, November 21, 2011, between 5:00 am and 6:00 am On Monday, November 21, 2011, between 5:00 am and 6:00 am, IRM will replace a core 10 Gig networking blade on the Boca Raton campus. This upgrade will cause an interruption to the network and telephone systems on the FAU Boca Raton campus. Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.

There was an issue with an App Server that once restarted allowed users to once again access FAU Self-Service (SSB). The influx of users into SSB has caused the database to hit a max session limit. This unfortunately is also causing MyFAU to run slow since both systems are so closely linked.

A notice has been placed on MyFAU asking users having issues to try again after 3am. We continue to monitor the situation and may need to do a database restart if the system becomes completely unusable.

Talisma is currently experiencing issues with sending and receiving e-mails. We are working with the vendor to resolve the issue. We have no estimated time of resolution at this point.

Thank you,

Middleware