Resolved – ECSWINS02 and ISS servers down.

@10:00 a.m. The issue with the ECSWINS02 and ISS servers has been resolved

and the servers are now currently back up again.

______________________________________________________________________

@ 9:06 a.m. The ECSWINW02 and ISS servers went down.

Windows Adminstrator Steve Gilbert has been contacted and informed of their status.

He is currently working on bringing the servers back up.

FAU User services IRM Operations

Posted in Network and Telecom

Resolved – ECSWINS01; ECSWINS02; ISS servers currently down

@10:05 a.m. ECSWINS01; ECSWINS02; & ISS servers are back up.

_____________________________________________________________

@ 9:07 a.m. this morning the ECSWINS01, ECSWINS02; & ISS servers went down.

Windows Administrator Steve Gilbert has been contacted and informed of the issue and is currently looking into it.

There is currently no ETR for this issue but this message will be updated when the issue is resolved.

FAU User services IRM Operations

Posted in Uncategorized

Additional IRM Maintenance, Friday 1/13/2012 from 5:30am to 6:30am

Additional maintenance completed on Dell blade chassis.

________________________________________ From: IRMStatus [noreply@fau.edu] Sent: Thursday, January 12, 2012 10:05 AM To: noreply@fau.edu Subject: [IRM Status] Additional IRM Maintenance, Friday 1/13/2012 from 5:30am to 6:30am

IRM Status has posted a new item, ‘Additional IRM Maintenance, Friday 1/13/2012 from 5:30am to 6:30am’

IRM will be doing additional maintenance on Friday 1/13/2012 and the following systems will be affected:

Affected: wordpress, echo360 servers What: Switch upgrades in our Dell blade chassis When: 5:30am-6:30am, Friday January 13th

You may view the latest post at http://wordpress.fau.edu/irm/2012/01/additional-irm-maintenance-friday-1132012-from-530am-to-630am/

You received this e-mail because you asked to be notified when new updates are posted.

Best regards, IRM Status

Posted in Uncategorized

Additional IRM Maintenance, Friday 1/13/2012 from 5:30am to 6:30am

IRM will be doing additional maintenance on Friday 1/13/2012 and the following systems will be affected:

Affected: wordpress, echo360 servers
What: Switch upgrades in our Dell blade chassis
When: 5:30am-6:30am, Friday January 13th

Posted in Network and Telecom

Resolved – Issues with Network connectivity / DNS Servers on the Boca Campus

There are issues with the DNS servers on the Boca campus. The issue has been escalated and is being worked on.

Posted in Uncategorized

Experiencing intermittent Internet connectivity

We are currently experiencing some intermittent network connectivity and are investigating. We will update as soon as possible.

Posted in Uncategorized

IRM Systems Maintenance, Thursday, 1/12/2012 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/12/2012 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

What: Netapp storage controller reboot
Affected: Blackboard production database
When: 4am-5am, Thursday January 12th

Posted in Network and Telecom

Blackboard database unavailable 12-2am Wednesday, January 11

The Blackboard database was unavailable from approximately 12-2am on Wednesday, January 11. During that time users may have received intermittent error messages when trying to access files within their courses and in some cases may have been unable to log into Blackboard. We apologize for any inconvenience this may have caused.

Posted in Educational Technologies, Email, Systems

Update on Collaborate issues

The application that connects Blackboard to Collaborate (formerly known as “Elluminate”), which was upgraded over the break, is having intermittent problems. We are reverting the previous version of the connecting software until Blackboard has developed a fix (expected to be released at end of the week). Until we return to the newest release, previously recorded sessions will be unavailable. Once the issue is resolved, all Collaborate recordings will once again be accessible.

Posted in Uncategorized

Completed – National Student Clearinghouse site – certificate working

The issue with connectivity to the National Student Clearinghouse site from Self-Service has been resolved.

Posted in Uncategorized