We are having issues with Blackboard Collaborate (formerly known as “Elluminate”). Users may intermittently experience error messages and/or slowness when trying to access a session. We’re working with Blackboard technical support to try to resolve these problems and we apologize for the inconvenience. There is currently no estimated time for resolution. This message will be updated as more information becomes available.
Collaborate Issues
Posted in Uncategorized
Completed – Firewall maintenance, January 7, 2012 from 5:00 AM to 7:00 AM
The Firewall maintenance has been completed for January 7, 2012. Thank you Sent: Friday, January 06, 2012 7:36 AM
Please be advised that a modification to the Internet firewall must be made between 5:00 am and 7:00 am on Saturday January 7, 2012. This change will cause intermittent interruptions to the Internet across all FAU campus locations between 5:00 am and 7:00 am. If you experience network difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you
Posted in Uncategorized
Internet Access has been restored
Internet access has been restored to all users.
A router problem that affected some users access to the internet has been resolved. Access to the University from the outside was generally unaffected.
We apologize for the impact.
Posted in Uncategorized
Internet connectivity issue
We are experiencing issues with connectivity and we will have a resolution shortly.
Posted in Network and Telecom
Firewall maintenance, January 7, 2012 from 5:00 AM to 7:00 AM
Please be advised that a modification to the Internet firewall must be made between 5:00 am and 7:00 am on Saturday January 7, 2012. This change will cause intermittent interruptions to the Internet across all FAU campus locations between 5:00 am and 7:00 am. If you experience network difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you
Posted in Network and Telecom
Completed – Firewall maintenance, January 6, 2012 from 5:00 AM to 7:00 AM
The Firewall maintenance has been completed for January 6, 2012. Thank you
Sent: Thursday, January 05, 2012 2:48 PM
Please be advised that a modification to the Internet firewall must be made between 5:00 am and 7:00 am on Friday January 6, 2012. This change will cause intermittent interruptions to the Internet across all FAU campus locations between 5:00 am and 7:00 am. If you experience network difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you
Posted in Network and Telecom
Firewall maintenance, January 6, 2012 from 5:00 AM to 7:00 AM
Please be advised that a modification to the Internet firewall must be made between 5:00 am and 7:00 am on Friday January 6, 2012. This change will cause intermittent interruptions to the Internet across all FAU campus locations between 5:00 am and 7:00 am. If you experience network difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you
Posted in Network and Telecom
IRM Systems Maintenance, Thursday, 1/5/2012 from 3:00AM to 7:00AM
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/05/2012 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:
When: 6:15AM to 6:45AM Affected Service: Should have no effect on the mail system Affected Systems: bertx Description of Maintenance: Applying patch Service Interruption: None
Posted in Educational Technologies
Touchnet – Bill Pay (credit card system) is available
The Touchnet Bill Pay (online pay fees and tuitions) is now available and working.
Posted in Network and Telecom
data and voice connectivity restored in bldg 11A / Field House Annex
Network: Data and voice connectivity restored in bldg. 11A / Field House Annex
Posted in Network and Telecom