The Office of Information Technology is continuing the process of upgrading existing University antivirus software, in buildings (11, 31, and 38), from Symantec Endpoint Protection to Microsoft System Center 2012 Endpoint Protection.  This will be done tonight around 11:00PM as part of our regular patch and maintenance cycle.  After the software is installed, it may be necessary to restart the machine up to two times to finish the installation.

System Center Endpoint Protection is known for its industry-leading malware detection, guarding against the latest malware and rootkits.  This process is seamless to the users and we do not anticipate any downtime.

Should any issues arise please let us know by opening up a ticket at www.fau.edu/helpdesk.

This is a reminder that Banner production FAUP will be unavailable this Friday (8/3/2012) morning from 3:00am to 10:00am in order to complete Phase II of the fiscal year end roll process.

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/02/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: August 1, 11:00pm until August 2, 7:00am
Affected services: Windows workstation clients in buildings 4, 8, 22, 31, 80
Affected systems: Windows workstation clients in buildings 4, 8, 22, 31, 80
Description of maintenance: The SCCM client will be installed on workstations in buildings 4, 8, 22, 31, 80.  Additionally, a patch concerning performance issues with high system load caused by the WMI process checking its database for consistency on login (KB2617858) will be automatically installed. The SCCM client will be operational immediately and typically does not require a reboot. The deployed patch does require two reboots. Users may reboot at their leisure unless they report a problem with their system becoming slow, in which case they may be instructed to complete two reboots immediately.
User impact: Typically no user impact is expected, however several cases have been reported of poor system performance due to the above mentioned issue. If this issue is reports on any workstation in buildings 4, 8, 22, 31, 80, please reboot the computer, login, and finally reboot the computer again.

Networking: Networking schedule maintenance for Wednesday 08/01/2012 (adding secondary subnets) is completed.