We have received reports of slowness when accessing our online ticketing system (Parature).  Our vendor is currently investigating to determine the cause and hope to have the issue resolved as soon as possible.

We apologize for the inconvenience.
OIT

Password changes originating from Luminis are not being synced currently. Additionally, User Services may experience issues when managing users in IDM. We are working to resolve the issue.

 ** Update: the issue has been resolved

Thank you,

Middleware

IDM is currently not syncing password changes originating in Active Directory. We are working to resolve this issue.

 ** UPDATE: The issue has been resolved

Thank you,

Middleware

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/13/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 4:30 AM to 6:30AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: This change is to make configuration changes to blackboard as well as to apply maintenance patches suggested by blackboard to fix an outstanding issue with session time outs.
User impact: Blackboard will be inaccessible during this time window.

When: 5:30 AM to 6:30 AM
Affected Services: IDM, Blackboard and Banner production databases
Affected Systems: boc22ora02, bbloracle, bannerprd
Description of Maintenance: Latest Oracle patch set update
User impact: IDM, Blackboard and Banner production will be unavailable.

When: 4:30 AM to 5:30 AM
Affected services:  Password Reset
Affected systems: IDM
Description of maintenance:  OIT will be making the final changes to the FAU Password complexity requirements. This will impact the initial default FAU password for users. The new default for accounts (FAUNet ID) created after the change will be the 3 letters of “fau” in lowercase followed by the user’s birthday in MMDDYY format (fauMMDDYY). For example if your birth date is September 3rd, 1997, your initial password would be fau090397.

In addition FAU will require all newly set passwords to meet the following requirements.

• The password length must be at least 8 but no more than 30 characters.
• The password must contain a letter.
• The password must contain a digit.
• The password must not contain any of these three special characters:  @ & $.
• You must change your password every 365 days.
• The password cannot be a repeat of your previous 6 passwords.

User impact: All newly created accounts will be created with a new password. Users who change their passwords must follow the new password complexity requirements. Between 5:00 AM and 7:00 AM user account creating and password changes will be delayed.

The network maintenance scheduled for Tuesday September 11 from 5:00a.m. to 6:30a.m. has been completed.

Normal Internet activity was restored at 4:26 pm.

Thank you