We are currently investigating the problem. Classroom recordings are not affected, however, viewing Blackboard course videos will not be available.
Echo360 web services offline
Posted in Uncategorized
[Resolved] Exchange/Talisma issues
The Exchange and Talisma problems experienced earlier today have been resolved. A faulty power distribution unit in the server rack was identified and replaced.
Thank you,
OIT
Posted in Uncategorized
Emergency Exchange email maintenance
The Office of Information Technology will be applying a patch to resolve a few reported issues with MS Exchange. To minimize impact, this patch will be applied on 1/25/2013 between the hours of 3:00 AM and 3:30 AM. This will require a system reboot which will cause a temporary interruption of Exchange services. This does not impact the delivery of inbound and outbound e-mail messages.
We apologize for any inconvenience this may cause.
OIT
Posted in Uncategorized
[COMPLETE] Emergency Exchange maintenance
The Exchange maintenance has been completed as of 4am this morning. All functionality is back online including departmental folder access.
Posted in Uncategorized
Emergency Exchange maintenance Saturday 2am
We have identified a recent Microsoft patch that affected the departmental folder access in Outlook Web Access. This patch will be uninstalled on Saturday 11/10 morning between 2am and 4am.
Little to no end user impact is expected.
Posted in Uncategorized
Network maintenance, 3/21/2012
The networking team will be replacing a switch in the Building 22 Datacenter in Rack Unix 04 (RU04) from 5am-7am. This will affect the following services:
– MyFAU test
– IRMftp
– Antivirus gateways
– Judaica Sound Archives
– Webfocus test/prod
– DNS editor database and NTP services (bert.fau.edu/131.91.130.27)
– DNS (ns.fau.edu/131.91.131.16)
Posted in Banner and Admin Systems
Emergency Banner maintenance
Pertaining the Banner production outage this morning, our database vendor (Oracle) has identified patches and other fixes that need to be applied to prevent the problem from reoccurring. The downtime involved to apply these fixes are as follows:
Banner test (banoradev): 3/12/2012 @ 6pm-8pm
Banner production (bannerprd): 3/13/2012 @ 4am-6am
This will affect the following services:
– Internet Native Banner
– Self Service Banner
– Travel
– Workflow
– Effort Certifcation
– Eprint
– People search
– Course catalog
Posted in Banner and Admin Systems
Resolved – Boca domain controller problem
The problem has been resolved and the domain controller is back online and functioning properly.
Posted in Uncategorized
Boca domain controller problem
There is a problem with Boca domain controller 2 (bocdcfau02). This is causing a problem for applications that are bound to it: Identity Manager (IDM), Central Authentication Services (CAS) and time synchronization of clients. The problem is being looked into.
Posted in Network and Telecom
Update – Banner SSB unavailable
Banner self-service is now available. However, the user experience is not optimal due to an extremely high load on the system. We are continuously monitoring the system and will post another update when information becomes available.
Posted in Uncategorized