Resolved: Echo360 Unavailable

RESOLVED:   Echo360 is currently unavailable.   We are working to restore service ASAP.

The Echo360 service has been restored, captures are now resuming processing.

Posted in Educational Technologies

Echo360 Unavailable

Echo360 is currently unavailable.   We are working to restore service ASAP.

 

 

Posted in Educational Technologies

Resolved: Echo Service Emergency Restart 10/4/2013 4:40pm-5:30pm

Resolved:  Echo360 will be intermittently unavailable from 4:40-5:30.  The Echo360 service needs to be restarted to free a blocked thread that is preventing content from being ingested.  Any user viewing an Echo recording will have their service interrupted while the item restarts.

Posted in Educational Technologies

RESOLVED: Echo360 Emergency Service Restart 9/27/2013 3:30-4:30

 The Echo360 service has been restored.

Echo360 will be intermittently unavailable from 3:30-4:30.  The Echo360 service needs to be restarted to free a blocked thread that is preventing content from being ingested.  Any user viewing an Echo recording will have their service interrupted while the item restarts.

 

Posted in Educational Technologies

RESOLVED: Echo Service Emergency Restart 9/24/2013 4:00pm-5:30pm (Service Has Been Restored)

RESOLVED: The Echo360 service has been brought back online, and previously stored jobs are now processing.

Echo360 will be intermittently unavailable from 3:30-5:30.  The Echo360 service needs to be restarted to free a blocked thread that is preventing content from being ingested.  Any user viewing an Echo recording will have their service interrupted while the item restarts.

Posted in Educational Technologies

Resolved: Echo360 Experiencing Intermittent Issues

Resolved:  The Echo360 lecture video service is experiencing some intermittent technical issues and may respond slowly or time-out.  OIT is aware of this and is working to resolve the issue.  Thank you for your ongoing patience and cooperation.

Posted in Educational Technologies

Resolved: Echo360 Experiencing Intermittent Issues

Resolved:  The Echo360 lecture video service is experiencing some intermittent technical issues and may respond slowly or time-out.  OIT is aware of this and is working to resolve the issue.  Thank you for your ongoing patience and cooperation.

Posted in Educational Technologies