Parature site momentarily was down

The Parature site went down momentarily at approximately 1:45pm today. It was restored and available at 1:58pm.

Posted in Network and Telecom

Internet Outage

We are currently experiencing an internet outage and are working to resolve as soon as possible.

Posted in Network and Telecom

Experiencing intermittent Internet connectivity

We are currently experiencing some intermittent network connectivity and are investigating. We will update as soon as possible.

Posted in Uncategorized

Internet Access has been restored

Internet access has been restored to all users.

A router problem that affected some users access to the internet has been resolved. Access to the University from the outside was generally unaffected.

We apologize for the impact.

Posted in Uncategorized

Emergency reboot of ANDI Drives

There has been an emergency reboot of the ANDI Drives at approximately 2:45pm.

Posted in Uncategorized

Completed – Banner unavailable during the Fiscal Year End Roll

The Fiscal Year End roll is processing smoothly; however, it is taking longer than anticipated. Once the posting and final reports are finished, Banner INB and SSB will be available.

The estimated time for this is 9:30am-10:00am.

Posted in Uncategorized

Completed – Network Upgrades during the semester break, May 10 – May 14

Network upgrades to cause service outages during the semester break (Tuesday, May 10 through Saturday, May 14, 2011).  Beginning on Tuesday, May 10, 2011, IRM will be upgrading the networking infrastructure to implement a redundant Internet connection. This upgrade will cause intermittent interruptions to the network and telephone systems during the implementation and testing of the new connection. IRM will begin testing the network and telephone services on Tuesday, May 10 between 5:00 am and 7:00 am. Implementation and testing will continue on Wednesday, May 11, Friday, May 13, and Saturday, May 14, 2011 between 12:01 am and 7:00 am. Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.

Posted in Uncategorized

Arcmail bounce messages

One of the arcmail servers is experiencing problems and causing bounced email. We are in the process of contacting support to resolve the problem. No ETA for having the problem fixed is known at this time. A possible bounce message can appear from MAILER-DAEMON with a message as follows:

—-

Delivery is delayed to these recipients or groups:

archiver@arcmail2.fau.edu

Thank you,

Posted in Uncategorized

Completed- FAU Davie Campus Network Upgrade – Friday April 29, 2011

Please be advised that brief interruptions of network connectivity on the FAU Davie campus will be experienced on Friday morning, April 29, 2011 between 6:00 and 7:00 am. This upgrade will affect network connectivity and telephone services to and from the Davie campus location. If you experience network difficulties after this time, please call CSI customer service at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ for immediate assistance.

Calls to or from the FAU Davie campus may require dialing a seven or ten digit telephone number.

Thank you

Posted in Uncategorized

Resolved: arcmail bounce messages

> > One of the arcmail servers is experiencing problems and causing bounced email. We are in the process of contacting support to resolve the problem. No ETA for having the problem fixed is known at this time. A possible bounce message can appear from MAILER-DAEMON with a message as follows: > > —- > > Delivery is delayed to these recipients or groups: > > archiver@arcmail2.fau.edu > > > >

Posted in Uncategorized