[Resolved] SharePoint web interface down

The SharePoint (sharepoint.fau.edu) web interface has been restored.

Posted in Uncategorized

SharePoint web interface down

Posted in Uncategorized

Blackboard Collab Service Interruption

One of the Blackboard Collaboration servers (BBC1) became unresponsive at approximately 4:11pm today.  It has been restarted and Collaboration has resumed proper operation.

Posted in Email, Systems

[Update] Blackboard (BBA1) Portal Status

We have brought BBA1 back online but have not enabled it on the proxy servers.  Our team will meet first thing this morning to review our monitoring server reports and verify that BBA1 is working as intended before enabling it on the proxy servers.

Currently Blackboard is running on five of six possible portals and is not experiencing any significant load.

Posted in Uncategorized

Blackboard (BBA1) Portal Experiencing Issues

BBA1.fau.edu is experiencing issues accepting clients, it has been disabled via the Proxy Manager.  BBA2 – BBA6 are not experiencing any issues at the moment.  Before BBA1 was disabled from the Proxy Manager it was verified that no active connections were present.

We will investigate and keep BBA1 inaccessible until we now it is fully functional.

Posted in Network and Telecom

Network Issues with 10.50.64.x

We are currently experiencing issues with the 10.50.64.x network.  The Systems and Networking teams are currently investigating and we shall provide additional information as it is available.

Posted in Systems

Blackboard portal issues (1 Portal)

One of the Blackboard portals has experienced a failure.  We are removing it from the Blackboard cluster and investigating.

The problem began at approximately 2:05pm.

Users on the portal may have experienced some errors on Blackboard or potentially been logged out of their session.

We will update with more information.

Posted in Uncategorized

[RESOLVED] Identity Manager Password Synchronization

Identity Manager password synchronization has now fully resumed and is working as intended.

Please send any concerns with particular accounts to mad@ad.fau.edu.

Posted in Network and Telecom

Identity Manager Password Synchronization Offline

Password synchronization is currently offline due to hardware issues.  The Systems group is currently investigating.  We will update as more information is available.

Posted in Uncategorized

Resolved – Blackboard is Down

The database has been restarted, the current error is resolved and we are attempting to continue the upgrade. If all works correctly we expect a return to service of approximately noon.

Blackboard is currently down, we are working with the Blackboard Support Team to restore service. This post will be updated as more information is available.

Posted in Uncategorized