Access to the Internet Unavailable

We are working to resolve this issue. We apologize for the inconvenience.

Posted in Uncategorized

Resolved – Power outage on the Jupiter campus

The power outage on the Jupiter campus has been resolved.

Thank you

Posted in Uncategorized

Power outage on the Jupiter campus

We are currently experiencing a power outage on the Jupiter Campus. Data and voice services will be affected by the outage.

Thank you

Posted in Uncategorized

Resolved – Village Apartments wireless issue

The wired and wireless networks in the student dorms are now working properly.

Thank you

—–Original Message—– Sent: Sunday, August 19, 2012 4:04 PM

OIT Status has posted a new item, ‘Network:Village Apartments wireless issue’

The village apartments are experiencing a wireless network problem. We are working to resolve the issue.

You may view the latest post at http://wordpress.fau.edu/irm/2012/08/networkvillage-apartments-wireless-issue/

You received this e-mail because you asked to be notified when new updates are posted.

Best regards, OIT Status

Posted in Network and Telecom

Resolved – Student network not able to reach FAU

The Student wired network access has been restored.

Thank you

Posted in Systems

Student network not able to reach FAU

The wired networks in the Student residence halls are not able to reach FAU web resources. We are working to resolve the issue as soon as possible.

Thank you

Posted in Educational Technologies

Resolved – carrier outage to remote FAU campus locations

The Metro Ethernet connection has stabilized.

Thank you

Posted in Network and Telecom

carrier outage to remote FAU campus locations

At 1:59 PM today, (7/6/2012) the FAU network experienced a 60 second drop in the Metro Ethernet connectivity to all of the campus locations. Full connectivity has been restored and we are working with the carrier to determine the reason for the drop in service.

Thank you.

Posted in Uncategorized

Phone upgrades in building 22 on June 21 @ 6:00 pm

On Thursday, June 21st beginning at 6:00 pm, the Communication Infrastructure team will begin upgrading the phones and voice system for IP phones in building 22. This upgrade will cause intermittent interruptions for all telephone service in building 22 between the hours of 6:00 pm through 7:00 am on Friday, June 22.

In case of an emergency during this period, please dial 911 or contact the FAU Police Department at 561-271-5163 from a non-FAU phone.

If you experience telephone difficulties after 7:00 am on Friday, please open a trouble ticket with the FAU help desk at http://www.fau.edu/helpdesk/ or call 561-297-6235 for assistance.

Posted in Educational Technologies

Completed – Switch uplink modification on 5-23-2012

The switch maintenance in RU12 and RU13 has been completed. Thank you

Sent: Tuesday, May 22, 2012 9:55 PM

On Wednesday, May 23, 2012, between 5:30 am and 6:30 am, Networking will modify the uplinks used by two switches in building 22, RU12 and RU13. This upgrade has been approved by the change advisory committee. Thank you

Posted in Uncategorized