Update – Network upgrades during semester break.

Network changes scheduled for Tuesday, August 16, 2011 have been completed.

Additional changes and testing will continue on Wednesday, August 17, and Friday, August 19, between 12:01 am and 7:00 am. This upgrade will cause intermittent interruptions to the network and telephone systems across all FAU campus locations Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Posted in Banner and Admin Systems, Educational Technologies, Systems

Update – Network upgrades during semester break.

Network changes scheduled for Monday, August 15, 2011 have been completed.

Additional changes and testing will continue on Tuesday, August 16, Wednesday, August 17, and Friday, August 19, between 12:01 am and 7:00 am. This upgrade will cause intermittent interruptions to the network and telephone systems across all FAU campus locations Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Posted in Uncategorized

Network Upgrades during semester break.

Network upgrades to cause service outages during the semester break (Monday, August 15 through Friday, August 19, 2011.)
Beginning on Monday, August 15, 2011, IRM will start upgrading the networking infrastructure to implement several hardware and software upgrades. This upgrade will cause intermittent interruptions to the network and telephone systems across all FAU campus locations during the implementation and testing of the new software. IRM will begin testing the network and telephone services on Monday, August 15 between 12:01 am and 7:00 am. If necessary, testing will continue on Tuesday, August 16, Wednesday, August 17, and Friday, August 19, between 12:01 am and 7:00 am.
Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Posted in Uncategorized

Networking issues on several buildings resolved

Network: Resolved: Networking issues resolved.

The network outage only affected the student residential areas.

One of the Tipping Point devices went into a failover state with an out of memory condition. This caused the device to stop passing data and a reboot was required.

Thank you

—–Original Message—– Sent: Thursday, July 28, 2011 8:07 AM

IRM Status has posted a new item, ‘Networking issues on several buildings Boca campus’

Network: we have noticed networking issues on several building in Boca Campus. They are: 31E (Student Union), 6 (Algonquin), 70 (IRT), 89 (HPT), Village Apartments buildings 56 – 60, and GPT.

We are looking into the problem.

You may view the latest post at http://wordpress.fau.edu/irm/2011/07/networking-issues-on-several-buildings-boca-campus/

You received this e-mail because you asked to be notified when new updates are posted.

Best regards, IRM Status

Posted in Educational Technologies

Resolved – Network outage SeaTech Campus

Network: Resolved – Network outage on the FAU SeaTech campus resolved.

Thank you

Posted in Educational Technologies

Network outage SeaTech Campus

Network: Network outage on the FAU SeaTech campus.

We are currently in route to the SeaTech campus to determine the root cause of the outage.

Thank you.

Posted in Uncategorized

Completed – Network Maintenance Bldg 47 2nd floor

Network: Completed – Network upgrades in building 47 completed.

The network maintenance in building 47 2nd floor is complete. Thank you.

Posted in Banner and Admin Systems