Update – Network outage portion of Boca Raton campus

Network outage update: 97 CU – CULTURE AND SOCIETY = outage due to partial loss of building power 38 GY – ARENA = outage due to partial loss of UPS power

Network connectivity has been restored to the following buildings:

10 AD – KENNETH R. WILLIAMS ADMINISTRATION BUILDING = Network restored 36 EG – ENGINEERING WEST = Network restored 44 SO – SOCIAL SCIENCE BUILDING = Network restored 81 PK – PARKING GARAGE I= Network restored 84 NU – CHRISTINE E. LYNN COLLEGE OF NURSING= Network restored

Thank you.

Posted in Network and Telecom

Network outage portion of Boca Raton campus

There is currently a network outage on a portion of the Boca Raton campus as a result of the extended power outage.

10 AD – KENNETH R. WILLIAMS ADMINISTRATION BUILDING (partial outage) 36 EG – ENGINEERING WEST 38 GY – ARENA 44 SO – SOCIAL SCIENCE BUILDING 81 PK – PARKING GARAGE I 84 NU – CHRISTINE E. LYNN COLLEGE OF NURSING 97 CU – CULTURE AND SOCIETY

We are currently working to restore service to all buildings

Thank you.

Posted in Uncategorized

Completed – Firewall maintenance, Saturday July 27 from 5:00 AM to 7:00 AM

The network and firewall maintenance has been completed.

Thank you

Posted in Educational Technologies, Systems

Firewall maintenance, Saturday July 27 from 5:00 AM to 7:00 AM

Please be advised that a modification to the Internet firewall must be made between 5:00 am and 7:00 am on Saturday July 27, 2013. This change will cause intermittent interruptions to the Internet across all FAU campus locations between 5:00 am and 7:00 am.

If you experience network difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Thank you

Posted in Uncategorized

[resolved] Xpressions / Voicemail issue

The vendor is actively working on the FAU Xpressions / Voicemail issue. There is no ETA at this time.

Thank you

Posted in Uncategorized

Network upgrade in buildings 98-99

On Monday, July 22, 2013, between 5:00 am and 6:00 am, The networking department will migrate the uplinks to the data switches in buildings 98 and 99 (Innovation Village) on the Boca Raton campus. This upgrade will cause an interruption to the FAU network in the Innovation Village Apartments. If you experience difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Posted in Uncategorized

fauguest wireless network maintenance

On Tuesday, July 9, 2013, between 5:00 am and 6:00 am, the Networking department will perform maintenance on the fauguest wireless network segment. The new account creation features introduced with fauvisitor will be incorporated into the fauguest wireless networks. This upgrade will cause an interruption to the fauguest wireless network segment. The fauvisitor wireless network segment will be retired after the migration. If you experience difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance. Thank you

Posted in Uncategorized

[Completed] Network upgrades to cause service outages in building 22 on Friday, May 10 2013, between 3:00 am and 6:00 am

On Friday, May 10 2013, between 3:00 am and 6:00 am, the Networking team will replace a core copper switch in the FAU data center. This upgrade will cause an interruption to the network and telephone systems on the FAU Boca Raton campus.

Posted in Email, Systems

Resolved – Network outage in building 31D Continuing Education Hall

The network outage in building 31D has been resolved.

Thank you

Posted in Systems

Network outage in building 31D Continuing Education Hall

There is currently a network outage in building 31D (Continuing Education Hall) on the Boca Raton Campus. We are working to resolve the problem

Thank you.

Posted in Systems