[resolved] intermittent issues with the automated campus operator – IntelliSpeech

The issue with the automated campus operator (IntelliSpeech) has been resolved.

Thank you

Posted in Network and Telecom

intermittent issues with the automated campus operator – IntelliSpeech

The FAU automated campus operator, also known as IntelliSpeech, is experiencing a problem with one of the hardware nodes.  We are experiencing intermittent issues with incoming calls that are routed to this number.  We are working with the vendor to resolve this issue.

Thank you

 

Posted in Network and Telecom

[completed] Network maintenance on Tuesday Nov 11 starting at 12:01 am

The network maintenance scheduled for Tuesday Nov 11 has been completed.

Thank you

Posted in Network and Telecom

Network maintenance on Tuesday Nov 11 starting at 12:01 am

Networking and Security will be performing maintenance from 12:01 a.m. until 6:00 a.m. on Tuesday, November 11, 2014. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 15 minutes during this window. This outage will affect connectivity to the Internet as well as connectivity within FAU.

Thank you

Posted in Network and Telecom

[RESOLVED] Network outages on 10/26/2014

The root cause of intermittent network outages on 10/26/2014 has been isolated and removed.

We apologize for any inconvenience this may have caused.

Thank you

Posted in Network and Telecom

[Resolved] Telephone outage at the SeaTech campus

The telephone outage at the SeaTech campus has been resolved.

Thank you

Posted in Network and Telecom

Telephone outage at the SeaTech campus

We are currently experiencing problems with telephone service on the SeaTech campus. We are working to resolve the problem as soon as possible.

Thank you

Posted in Network and Telecom

[resolved] Network outage in the Engineering East building

The network outage in the Engineering East building has been resolved.

Thank you

Posted in Network and Telecom

Network outage in the Engineering East building

We are experiencing a partial network outage in the Engineering East building on the Boca Raton campus.  The outage is due to a blade failure.  A replacement blade will be installed within the hour.

Thank you

Posted in Network and Telecom

[completed] Emergency Network Maintenance – October 3rd from 3:00 a.m. until 6:00 a.m.

The emergency network maintenance has been completed.

Thank you

Posted in Network and Telecom