[Rescheduled] Network Maintenance – Jupiter Campus 5/11 12:00am – 6:00am

OIT will be performing network maintenance in Jupiter on Friday, May 11 from 12:00 a.m. until 6:00 a.m.  Due to the nature of the maintenance, users may experience intermittent network disruptions lasting approximately 5 – 10 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.

Thank you

Posted in Network and Telecom

Network upgrades in buildings 01, 12, 55, and 73 on May 9, 2018

On Wednesday, May 9, 2018, between 12:00 am and 6:00 am, OIT will upgrade the network in the FAU Sanson Life Science (01) Behavioral Sciences (12) Physical Science (55) and General Classroom North (73) buildings. This upgrade will cause intermittent interruptions to the network, wireless, and telephones in the aforementioned buildings. If you have trouble after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

NWRDC network upgrade

On Wednesday, April 18, 2018, between 5:00 am and 6:00 am, the networking department will upgrade the NWRDC connection. This change will cause an interruption to the FAU network at NWRDC. If you experience difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom, Systems

[Completed] Network maintenance on March 7 from 12:01 am – 6:00 am

The network maintenance scheduled for March 7 has been completed.

Thank you

Posted in Network and Telecom

[Completed] Wi-Fi upgrades on Tuesday March 06

All wireless upgrades have been completed.

Thank you

Posted in Network and Telecom

[Resolved] Computer Center 1st floor network outage

The 1st floor network issue in building 22 has been resolved.

Thank you

Posted in Network and Telecom

Computer Center 1st floor network outage

We are experiencing an issue with the 1st floor data switch in the Computer Center building.  We are working to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom

[resolved] intermittent issues with the automated campus operator

The FAU automated campus operator, also known as SPOK, is experiencing a problem with one of the hardware nodes. Incoming calls that will be routed to the operator. We are working with the vendor to resolve this issue.

Thank you

Posted in Network and Telecom

Network maintenance on March 7 from 12:01 am – 6:00 am

OIT will be performing network maintenance on Wednesday, March 7 from 12:01 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 5 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.

Thank you

Posted in Network and Telecom

Wi-Fi upgrades on Tuesday March 06

On Tuesday, March 6, 2018, between 5:00 am and 6:30 am, OIT will perform routine maintenance on the FAU wireless networks. This upgrade will cause an interruption to the fau, fauwpa2, and fauguest wireless networks. If you experience difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom