Resolved: Echo360 Web Interface Slow

This re-indexing operation is now complete and the Echo web interface is responsive once again.

Original post:

The Echo360 class video system is currently undergoing a resource re-indexing operation which is causing it’s web interface to respond slowly.

This process is expected to complete by 11pm tonight and at that time the web interface will respond normally again.

Posted in Network and Telecom

[Completed] Scheduled Maintenance – Echo 360 Course Video System – Oct 9, 6:00AM – 8:00AM

Maintenance is now complete and Echo course videos are available.

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Software updates are being performed to the Echo system this morning to correct several intermittent issues that have occurred in the last 2 months. Echo course video playback will be unavailable during this time.

Posted in Educational Technologies

Scheduled Maintenance – Echo 360 Course Video System – Oct 9, 6:00AM – 8:00AM

Software updates are being performed to the Echo system this morning to correct several intermittent issues that have occurred in the last 2 months. Echo course video playback will be unavailable during this time.

Posted in Educational Technologies

(Resolved) Echo course video services unavailable

Echo system course video services are currently unavailable.  We are looking into this now and will update this post as soon as further info is available.

Posted in Educational Technologies

[Resolved] Echo Recordings Sept. 5 Currently Unavailable

All Echo course recordings from Sept 5 and today are now available.

Posted in Educational Technologies

Resolved – Current Issues with DHCP

Issue has been corrected.

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The DHCP server is currently undergoing emergency maintenance to correct a storage problem.

We will post an update when DHCP service is confirmed functional again.

Posted in Systems

[Completed] Scheduled Maintenance – Echo 360 Course Video System – May 7, 7:00AM – 10:00AM

Updates to the Echo360 course video system are complete.

Echo Player streaming class videos and audio/video podcast downloads are available again.

Personal Capture users will now be prompted to update their client to the current version when they start the software.

Posted in Uncategorized

Update: Echo360 Course Video System Currently Unavailable – Now Corrected

Update- Echo360 service has been restored and course videos are now available.

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The Echo360 system that serves course video content  is not currently allowing logons. We are investigating now and will update this post when service is available again.

This is currently affecting course videos available within Blackboard.

Posted in Uncategorized

Completed – Echo System Maintenance December 11, 7:00am – 12:00pm

Updates to the Echo360 course video system are complete.

Echo Player streaming class videos and audio/video podcast downloads are available again.

Personal Capture users will now be prompted to update their client to the current version when they start the software.

Posted in Network and Telecom

Echo360 System Maintenance, March 6 till 4PM

Update: the Echo360 system will be unavailable now till 4pm today to allow additional time for patches to be completed.

Original post:

The Echo360 lecture capture system will be unavailable today until 1:00 PM.  During this time the Echo360 system is being updated to the latest maintenance release.  As part of this update a new SSL certificate will be applied to all echo360 classroom capture appliances to correct certificate errors.

During this time previously-recorded lectures will be unavailable and no Echo360 recordings may be scheduled for the following rooms:

Boca: CM125, Boca CM128, Boca CM130, Boca EE106, Boca FL401, Boca FL404, Boca FL424, Boca FL427, Boca NU108, Boca NU201

Dania Beach: ST209

Davie: DW108, LA134, LA139, LA148

Harbor Branch: EC209

Jupiter: SR268

Port St. Lucie: JU112, JU319, JU334, MP114, MP115

Posted in Systems