The PrivateEye upgrade has been completed.
PrivateEye Upgrade
PrivateEye will be offline between 10 am and 10:30 am. while it is upgraded to support Fiscal Year 2014 purchase orders.
Posted in Network and Telecom
[Complete] Undergraduate Admissions Application Maintenance
The updates to the Undergraduate Admissions Application have been completed.
Posted in Network and Telecom
Undergraduate Admissions Application Maintenance
The FAU Undergraduate Admissions Application (https://ugapp.fau.edu/) will be offline between 6 am and 6:30 am Monday morning July 1st, 2013.
Posted in Uncategorized
[Resolved] Blackboard Mandatory Course Entry Survey Not Appearing In Some Summer 3 Courses
All Summer 3 students should now see the Mandatory Course Entry Surveys in all of their courses.
[Resolved] DNS Server
We have rebuilt the DNS server and confirmed all services are working.
Posted in Uncategorized
DNS Server
A DNS server failed and may be causing decreased networking performance. We have worked around the issue and will update this post when a long term solution is in place.
Posted in Network and Telecom
[Update] Blackboard Service Pack 11 Upgrade
The Blackboard service pack 11 upgrade is taking longer than expected. All servers have been updated to the planned version but we are working with Blackboard support to correct 1 issue, all other reported issues have been resolve.
- Some My Blackboard (Social Networking) features are currently unavailable and users may receive an error when attempting to create a My Blackboard profile.
Please note that at is no risk of any data loss do to these issues.
Posted in Network and Telecom
Blackboard Service Pack 11 upgrade
The Blackboard service pack 11 upgrade is taking longer than expected. All servers have been updated to the planned version but we are working with Blackboard support to correct 3 issues.
- Some My Blackboard features are currently unavailable.
- Some course functions such as changing themes, opening menus and creating content may not work as expected.
- Users may receive the error message: Request/doCourseMenuAction] does not contain handler parameter ‘cmd’. This may be caused by whitespace in the label text.
We are working with Blackboard to resolve these issues and will update this message by 7:30 am.
6:55 am – We continue to work with Blackboard to resolve these issues. We will update this post by 7:30 am.
7:25 am – We continue to work with Blackboard to resolve these issues. We will update this post by 8:00 am.
Posted in Uncategorized
[Resolved] Intermittent network address resolution
A DNS server may have returned incorrect results between 2 am and 3:30 pm Sunday May 5th. These errors may have caused intermittent issues when connecting to some services such as PRT. The server has been repaired and is behaving normally at this time.
Thank you
Enterprise Systems Middleware and Application Development
Posted in Banner and Admin Systems, Network and Telecom