[Resolved] Service Interuption

All services are now online. Please report any continued issues to http://helpdesk.fau.edu/

Thank you

OIT

Posted in Uncategorized

Service Interuption

DNS, Network Registration, Blackboard, LDAP, PrivateEye, Graduate Admissions, DartBoard, and Xitracs (SACS) are experiencing a service interruption  We will update this post shortly with more information.

Posted in Uncategorized

Intermittent Blackboard Grade Center issues

Some instructors are experiencing errors when attempting to access the Grade Center in their course.  We are currently working with Blackboard to resolve this issue.  For details on how to resolve the problem please visit the Known Issues Module within Blackboard.

Posted in Network and Telecom

[Resolved] Blackboard Grade Center Error

Earlier today some users may have experienced errors accessing the Blackboard grade center and possibly other areas. We have resolved these problems and contacted the vendor for support to prevent the issue in the future.

If you experience any errors with Blackboard please submit a ticket at http://helpdesk.fau.edu/.

Posted in Educational Technologies

[Complete] – Admissions Application Maintenance

The Graduate Admissions Application Maintenance was completed at 5:45 am.

Posted in Uncategorized

[Resolved] IbiWeb, Bits, WebFocus, and ReportCaster Offline

IbiWeb, Bits, WebFocus, and ReportCaster are now online.

Posted in Systems

IbiWeb, Bits, WebFocus, and ReportCaster Offline

IbiWeb, Bits, WebFocus, and ReportCaster are currently offline. We are working to correct the issue and will update this notification when the problem is resolved.

 

Posted in Banner and Admin Systems, Systems

Maintenance Complete: DNS Name Server updated

The primary Boca DNS server as been updated. Please report any errors problems to the Help Desk.

– Middleware Applications and Software Development

Posted in Uncategorized

OIT Services

Some OIT services are currently inaccessible due to continued network maintenance this morning. We are working on correcting the problems and we will send regular updates.

Services:

MyFAU.fau.edu
Outlook connections to Exchange
Mail.fau.edu
Banner.fau.edu
Lists.fau.edu
External DNS servers (internal are online)
Wise.fau.edu

 

Posted in Banner and Admin Systems

Network DHCP restored

DHCP was offline for 35 minutes from 2 pm – 2:35 pm. This affected clients requesting new ip addresses and would not have affected any machines that were online before 2 pm today. If you have any questions please contact User Services.

Thank you

Middleware and Application Development, Enterprise Systems

Posted in Banner and Admin Systems