Blackboard was intermittently unavailable the latter part of today (11/02/2011) for Firefox users. The issue has been corrected as of 8:30 PM this evening.
Resolved: Blackboard intermittently unavailable
Posted in Uncategorized
Blackboard Gradebook
We have noticed some issues with the grade book which may prevent it from displaying as quickly as normal. A quick temporary fix for the problem is to sort the grade book descending or ascending while it is loading. This action causes it to immediately display. If sorting fails to resolve the problem please enter a call ticket.
This fix has been tested on small and large classes ranging in size from 10 students to 1,500.
Posted in Network and Telecom
[RESOLVED] Blackboard down
Blackboard was offline between 8:45 pm and 9:30 pm. Same problem as earlier. We are still awaiting a solution from the manufacturer.
Posted in Network and Telecom
Blackboard Restart @ 5:00 am
Blackboard was stopped and started at 5:00 am. This restart enabled a fix that will improve Blackboard’s stability. Downtime was approximately 3 minutes.
Posted in Uncategorized
Password Sync Disruption
User Services has discovered that user’s Active Directory display name updates when users change their password. As this is a major problem we will be applying a fix at 1pm. We do not expect any downtime regard password synchronization or account provisioning.
Posted in Uncategorized
Blackboard issue
Good morning, an issue with one Blackboard portal was reported and we have taken it offline to prevent users from experiencing difficulty. We will update this notification at 1pm.
1:20pm: We have no new information at this time.
3:24pm: We have duplicated the problem and are working on a solution. Users are not affected with by the problem at this time.
Posted in Uncategorized
Resolved: Graduate College admissions application
The Graduate College admissions application is currently offline. We are working to return it to service.
Posted in Uncategorized
[RESOLVED] – Blackboard Maintenance 3pm – 4pm
Some users of Blackboard may have experienced problems uploading or deleting files from Blackboard between Friday and Sunday. We are applying a fix at this time to correct the issue but users of Blackboard’s collaboration services may experience instability between 3pm and 4pm while we apply the solution.
Posted in Educational Technologies
Completed: Blackboard Upgrade
When: 6:00 AM – 7:00 AM Friday August 12, 2011
Affected Services: Blackboard
Affected Systems: bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbm1, bbp1, bbp2, bbp3, bbp4, bbp5, bbp6, bbp7, collab, bbnfs
Description of Maintenance: Blackboard was offline between 6:00 am and 6:15 am while we upgraded our server hardware.
Posted in Uncategorized
Completed: Blackboard Upgrade
When: 6:00 AM – 7:00 AM Friday August 12, 2011
Affected Services: Blackboard
Affected Systems: bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbm1, bbp1, bbp2, bbp3, bbp4, bbp5, bbp6, bbp7, collab, bbnfs
Description of Maintenance: The new Blackboard Linux servers will replace the Solaris servers. Brief periods of downtime are expected.
Posted in Uncategorized