The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Friday, January 29th. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
TouchNet Systems Maintenance, Friday, January 29th from 3:00AM to 7:00AM
[RESOLVED] TouchNet Systems Maintenance, Wednesday, December 18th from 3:00AM to 7:00AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Wednesday, 12/18/2019.
This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services.
We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you.
You may wish to place warnings on your website, or take your store offline.
If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion.
Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
{Resolved}Banner 8X/XE Maintenance, Friday December 6th from 5:00 AM to 6:00 AM
Banner will be down on Friday morning, 12/6/2019, from 5:00 AM. OIT will be installing five code releases for the Accounts Receivables department in order to correct a recent production matter. Banner is expected to be available after 6:00 AM.
[Resolved] TouchNet Systems Maintenance, Wed. November 20th from 3:00AM to 7:00AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Wednesday, 11/20/2019
This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services.
We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you.
You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion.
Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
[Resolved] TouchNet Systems Maintenance, Wed. October 18th from 3:00AM to 7:00AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Wednesday, 10/16/2019
This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services.
We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you.
You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion.
Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
[RESOLVED] TouchNet Systems Maintenance, Wed. September 18th from 3:00AM to 7:00AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Wednesday, 09/18/2019
This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services.
We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you.
You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion.
Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.