IRM Systems Maintenance, Thursday, Dec 1 from 3:00am to 7:00am

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/30/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 7:00 AM Affected Service: Blackboard Affected Systems: Bbx2, Bba2, Bba6, Bba4, Bbc1, Bbc2 Description of Maintenance: We will be moving these systems to different virtual machine hosts, to facility the creation of a Hyper-V cluster. Service Interruption: Yes, brief interruptions of service are expected for Blackboard

Banner Financial Aid upgrade patch 8.12.2
When: (time)   During window
Affected Service: Banner
Affected Systems: Banner
Description of Maintenance: Installing Banner Fin Aid upgrade

Posted in Uncategorized

IRM Systems Maintenance, Thursday, Nov 24 from 3:00am to 7:00am

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/24/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 7:00 AM
Affected Service: SharePoint, NetReg, PhoneBill, Password Sync, DHCP – Boca, DNS – Boca, Blackboard
Affected Systems: Bbx2, Bbx4, Dhcpboc0, Flashgordon, Idm4p, Ldapboc0, Lintalon2, Nsboc0, Spwfe1, Talon0, Voyager
Description of Maintenance: We will be moving these systems to different virtual machine hosts, to facilitate the creation of a Hyper-V cluster.
Service Interruption: Yes brief interruptions of service are expected for password syncs, SharePoint, NetReg, DNS, DHCP, PhoneBill, Blackboard

Posted in Uncategorized

IRM Systems Maintenance, Thursday, Nov 17 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/17/2011 from 3:00 AM to 7:00 AM during IRM maintenance window.  In addition, the following systems will be specifically impacted:

When: 4:00 AM – 6:00 AM
Affected Services: MyFAU Google Application Portal, Phonebill, Identity Manager, OPSView
Affected Systems: LinTalon0, LinTalon1, LinTalon2, Cuttlefish.fau.edu (opsview), IDM1 – IDM4
Description of Maintenance: We will be applying Red Hat patches on these servers. Some will require a reboot.
Service Interruption: Yes, each service will be offline for approximately 15 minutes.

When: 5:00 am – 6:00 am
Affected Service: Blackboard.fau.edu
Affected Systems: Bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbm1, bbx1, and bbx2
Description of Maintenance: We will be applying a patch to prevent access denied errors and locks when users take exams.
Service Interruption: Yes, Blackboard will be offline while the changes are applied.

When: 3:00 AM – 3:30 AM
Affected Service: IDM
Affected Systems: idm-gateway-p
Description of Maintenance: We will be increasing the memory assigned to this system.
Service Interruption: Yes, brief interruptions of service are expected for password syncs.

When: 3:00 AM – 7:00 AM
Affected Services: Xitracs, IDM, SharePoint, Blackboard, NetReg, Lists, VisualSVN, Broadcast.fau.edu
Affected Systems: bbx1, bbx2, xitracs, dhcpboc1, enterprise, idm2, idm-gateway-p, ldapboc1, lintalon3, lists, nsboc1, talon0, visualsvn
Description of Maintenance: We will be moving these systems to different virtual machine hosts, to facility the creation of a Hyper-V cluster.
Service Interruption: Yes, brief interruptions of service are expected for password syncs, SharePoint, NetReg, DNS, Xitracs, VisualSVN, Blackboard, Broadcast (COB streaming)

When: 6:00 AM – 7:00 AM
Affected Service:  None external
Affected Systems:  Internal vlan 50 IPs for unix racks 8 and 9
Description of Maintenance:   Old vlan 50 switches are being replaced by newer ones
Service Interruption:  Possible interruption of backups and any other traffic that rely on the 10.50.64.x subnet

When:  6:00 AM – 7:00 AM
Affected Service:  None external
Affected Systems:  All machines that participate on the vlan 50 subnet
Description of Maintenance:   Reconfiguring of 7210 SAN and subsequent testing to resolve flooding problem during vmware operations on esxi003
Service Interruption:  Possible interruption of backups and any other traffic that rely on the 10.50.64.x subnet

Posted in Network and Telecom

Ignore Phishing Email from System Administrator

If you received the following message, please IGNORE it. It is a phishing attempt. One of our users account has been compromised, and this message was sent from this user’s e-mail address. We have taken corrective actions to block additional messages being sent.

Sent: Monday, November 14, 2011 9:27 AM You have reached the storage limit on your mailbox.

You will not be able to send or receive new mail until you upgrade your email account quota.

Click here to fill the email quota upgrade form.

System Administrator

Posted in Network and Telecom

IRM Systems Maintenance, Thursday, Nov 10 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/10/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 7:00 AM
Affected Service: SharePoint, OwlApp, PhoneBill, NetReg, IDM, Broadcast, Shoutcast
Affected Systems: spapp1, shoutcast, owlapp1, owlapp2, madnfs, lintalon1, lintalon0.fau.edu. idm1, cuttlefish, broadcast1
Description of Maintenance: We will be moving these systems to different virtual machine hosts
Service Interruption: Yes brief interruptions of service are expected for SharePoint, OwlApp, PhoneBill, NetReg, Password Syncs, Broadcast, Shoutcast

When: 4:00 AM – 6:00 AM
Affected Service: MyFAU Google Application Portal Lists.fau.edu Phonebill Video Stream authentication for College of Business Identity Manager Blackboard Test OPSView
Affected Systems: Lists (Sympa Server) LinTalon0 LinTalon1 LinTalon2 LinTalon3 Bblt1.fau.edu (Blackboard Test) Bblt2.fau.edu (Blackboard Test) Broadcast1.fau.edu Broadcast2.fau.edu Cuttlefish.fau.edu (opsview) IDM1 – IDM4
Description of Maintenance: We will be applying Red Hat patches on these servers. Some will require a reboot.
Service Interruption: Each service will be offline for approximately 15 minutes.

When: 5:00 AM – 6:00 AM
Affected Service: Network Registration Front-End
Affected Systems: Talon0 / Talon1
Description of Maintenance: Add “Date Added” to Registered Devices summary
Service Interruption: None Expected

When 5:45 AM – 6:00AM
Affected Service: Network Registration / DHCP
Affected Systems: Cuttlefish DHCPBOC0/ DHCPBOC1 DHCPDAV1 / DHCPFTL1 DHCPPSL1 / DHCPJUP1
Description of Maintenance: Deploy Groovy script to perform weekday cleanup of Syslog on NetReg database
Service Interruption: Less than 5 minutes

When 3:00 AM – 6:00AM
Affected Service: WebFocus
Affected Systems: IBIWEB.fau.edu
Description of Maintenance: Add additional storage to allow for continued growth
Service Interruption: Yes 3:00 AM – 6:00 AM

When 3:00 AM
Affected Service: Blackboard DNS BigIP
Affected Systems: BigIP Blackboard
Description of Maintenance: Blackboard’s dns name will be moved to point at the BigIP
Service Interruption: None

Posted in Uncategorized

IRM Systems Maintenance, Thursday, Nov 3 from 3:00am to 7:00am

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/3/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:30 AM and 7:00 AM Affected Systems: ibiweb Description of Maintenance: Patching ibiweb

When: 5:00 AM – 6:00 AM Affected Service: Blackboard Affected Systems: bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbm1 Description of Maintenance: We will be applying a cross site scripting security patch and a patch that allows Mac users to download pdf files. Service Interruption: Yes, 30 minutes.

When: 5:00 AM – 6:00 AM Affected Service: DHCP and Network Registration Affected Systems: dhcpboc0, dhcpboc1, dhcpftl1, dhcpdav1, dhcpjup1, dhcppsl1, talon.fau.edu Description of Maintenance: Middleware will be installing OMAPI keys and upgrading the network registration database schema to support a new and improved administrative interface. Service Interruption: None

When: 3:00 AM – 5:00 AM Affected Service: MyFAU Google Application Portal Graduate College Admissions Application DNS DHCP Owl Radio Shoutcast Lists.fau.edu Phonebill Network Registration Video Stream authentication for College of Business Blackboard (should not have a service interruption as no reboot is required) Identity Manager OPSView Affected Systems: Talon.fau.edu LinTalon0 LinTalon1 LinTalon2 LinTalon3 Blackboard (bba1 – bbc2) Bbx1.fau.edu Bbx2.fau.edu Broadcast1.fau.edu Broadcast2.fau.edu Cuttlefish.fau.edu (opsview) Idm1 – idm4 Ldapboc0 Ldapboc1 Ldapftl1 Ldapdav1 Ldappsl1 Ldapjup1 Dhcpboc0 Dhcpboc1 Dhcpftl1 Dhcpdav1 Dhcppsl1 Dhcpjup1 Dnsboc0. Dnsboc1 dnsftl1 dnsdav1 dnsjup1 dnspsl1 owlapp1 owlapp2 shoutcast Description of Maintenance: We will be applying Redhat patches on these servers. Some will require a reboot. Service Interruption: Each service will be offline for approximately 15 minutes.

When: 3:00 AM – 7:00 AM Affected Service: SharePoint, OwlApp, Blackboard, Xitracs, PhoneBill, NetReg Affected Systems: bbx1, lintalon1, owlapp2, spwfe2, talon0, xitracs, spwfe1, owlapp1, bbx2 Description of Maintenance: We will be moving these systems to different virtual machine hosts, to facility the creation of a Hyper-V cluster. Service Interruption: Yes brief interruptions of service are expected for SharePoint, OwlApp, Blackboard, PhoneBill, NetReg

When: 3:00 AM – 3:30 AM Affected Service: IDM Affected Systems: idm-gateway-p Description of Maintenance: We will be increasing the memory assigned to this system to prevent failures like the one on Tuesday morning, Service Interruption: Yes brief interruptions of service are expected for password syncs

When: 3:00 AM – 7:00 AM Affected Service: Talisma, IDM, SharePoint, Xitracs, VisualSVN, SCOM, SCVMM, Cuttlefish Affected Systems: flashgordon.fau.edu, ldapboc1, ldapboc0, xitracsdr, visualsvn, bbpproxy2, nsboc1, nsboc0, broadcast2, broadcast1, dhcpboc0, lists, dhcpboc1, shoutcast, xitracs, idm-gateway-p, spwfedr1, spappdr1, owlapp1, owlapp2, mssqldr, spwfe1, spapp1, scvmm, cuttlefish, idm2p.fau.edu, scom, bbpproxy1, idm4p, talon0, lintalon3, lintalon0.fau.edu, lintalon1, lintalon2, madnfs, dhcpboc1 – SL6, dhcpboc0 – SL6, idm1, lintalon0, idm2, spwfe2, defiant.fau.edu, voyager.fau.edu, enterprise.fau.edu, hvboc01, hvboc02, hvboc03, hvboc04, hvboc05, hvboc06, hvboc07, hvboc08, hvboc09, taldb01, talapp01, bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbx1, bbx2, bbm1 Description of Maintenance: We will be applying critical Windows patches Service Interruption: Yes brief interruptions of service are expected for password syncs, SharePoint, OwlApp, PhoneBill, NetReg, DNS, Talisma, Xitracs, VisualSVN, SCOM, SCVMM, Cuttlefish, Blackboard

Posted in Uncategorized

Completed – IRM Systems Maintenance, Thursday, Oct 27 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/27/2011 from 3:00 AM to 7:00 AM during IRM maintenance window.

Posted in Uncategorized

IRM Systems Maintenance, Thursday, October 20 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 10/20/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 7:00 AM
Affected Service: Talisma
Affected Systems: TALDB01, TALAPP01, TALAPP02
Description of Maintenance: Talisma will be offline while a hotfix is installed to fix an outgoing email error.
Service Interruption: 4 hours

When: 5:00 AM – 6:00 AM
Affected Service: Blackboard
Affected Systems: bbm1, bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbx1, bbx2, bb.fau.edu, blackboard.fau.edu
Description of Maintenance:
           Apply the following patch: LRNSI-4851 – Student receives Access Denied message in assessment when clicking Save and Submit simultaneously with autosave form and Students can change local       clock to cheat on timed, forced submission tests
         NFS Security Changes
Service Interruption: Yes, Blackboard will be unavailable while patch is being applied.

Posted in Systems

Completed – IRM Systems Maintenance, Thursday, 10/13/2011 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 10/13/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 5:00 AM – 6:00 AM
Affected Service: Blackboard
Affected Systems: bbm1, bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbx1, bbx2,bb.fau.edu, blackboard.fau.edu
Description of Maintenance: Apply the following patches:

  • LRNSI-5098 – Allows Safari and Firefox on Mac OS X clients to display PDF documents inline
  • LRNSI-4858 – Addresses Oracle Session count issues

Service Interruption: Yes, Blackboard will be unavailable while patches are being applied.

Posted in Uncategorized

IRM Systems Maintenance, Thursday 10/06/2011 from 3:00 AM to 7:00 PM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 10/06/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 5:45 AM – 6:00 AM
Affected Service: Blackboard
Affected Systems: bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbm1, bb.fau.edu, blackboard.fau.edu
Description of Maintenance: Blackboard requires that we upgrade its patch management software which will require a restart of the application.
Service Interruption: Blackboard will be offline during this change

When: 3:00 AM – 7:00 AM
Affected Service: Minimal service impact – DARS – Degree audits (SSB/INB)
Affected Systems: DARS – Degree audits
Description of Maintenance: Enhancement to the Degree audit system.
Service Interruption: Brief interruption during the upgrade

Cancelled:
When: 5:00 PM – 7:00 AM
Affected Service: Talisma
Affected Systems: TALDB01
Description of Maintenance: Talisma will be offline while its storage is upgraded.
Service Interruption: 14 hours

Cancelled:
When: 5:00 AM – 6:00 AM
Affected Service: OwlApp Graduate Applications
Affected Systems:
Description of Maintenance: Admissions has requested that we upgrade the Owlapp software to route student applications to banner with a new confirmation number format.
Service Interruption: 15 minutes

Posted in Uncategorized