IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 09/28/2011 from 1:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 1:00AM – 7:00AM Affected Services: Banner Financial Aid 8.12 Affected Systems: Banner Production Description of Maintenance: Banner Financial Aid 8.12 is scheduled to be installed in production FAUP this Thursday morning from 1:00am – 7:00am. There is a possibility that the database may be rebooted during this time. Please deactivate any AppWorx jobs that are scheduled to run at that time. Service Interruption: Yes

When: 3:00 AM – 7:00 AM Affected Services: Password Synchronization, Graduate Admissions Application Google Applications quick links in MyFAU Sharepoint Talisma, Xitracs, VisualSVN, System Alert Notifications, Network Registration, DHCP, On Site DNS Owl Radio Affected Systems: ldapboc1,ldapboc0,xitracsdr, visualsvn, bbpproxy2, nsboc1, nsboc0, broadcast2, broadcast1, dhcpboc0, lists, dhcpboc1, shoutcast, xitracs, idm-gateway-p, spwfedr1, spappdr1, owlapp1, owlapp2, mssqldr, spwfe1, spapp1, scvmm, cuttlefish, idm2p, scom, bbpproxy1,idm4p, talon0, lintalon3, lintalon0.fau.edu, lintalon1, lintalon2, madnfs, dhcpboc1 – SL6, dhcpboc0 – SL6, idm1, lintalon0, idm2, spwfe2, defiant.fau.edu, voyager.fau.edu, enterprise.fau.edu, hvboc01, hvboc02, hvboc03, hvboc04, hvboc05, taldb01, talapp01, flashgordon Description of Maintenance: We will be installing additional network adapters into the following systems: hvboc01, hvboc02, hvboc03, hvboc04, hvboc05, taldb01, talapp01, this will require that we shut them down one at a time, add the new hardware and then turn them back on. We expect each service to experience 30 minutes disruption. Service Interruption: Yes brief interruptions of around 30 minutes are expected for Talisma, Xitracs, VisualSVN, System Alert Notifications, Network Registration, Google Applications quick links, Graduate Admissions Application and Password Synchronization.

When: 5:45 AM – 6:00 AM Affected Service: Blackboard Affected Systems: bbm1, bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbx1, bbx2,bb.fau.edu, blackboard.fau.edu Description of Maintenance: We will be updating the proxy server to prevent zip files from being corrupted when they are downloaded using Internet Explorer 7 and 8. Service Interruption: Yes, intermittent periods.

SSL Certificates: 5:00 AM – 6:00 AM Affected Service: LDAP servers Affected Systems: ldapboc0, ldapboc1, ldapdav1, ldapftl1, ldappsl1, ldapjpt1, ds0p, ds1p, ds2 Description of maintenance: We will be restarting the ldap servers twice to enable new ssl certificates. Service interruption: No, all critical systems are load balanced, we do not expect any downtime related to authentication or dhcp.

Completed – IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 0//2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 4:00 AM Affected Service: Identity Manager Affected Systems: idm1, idm2, idm3p, idm4p Description of Maintenance: Converting the Active Directory connector in IDM to the Exchange connector to prepare for Exchange mailbox creations. Service Interruption: No, there is no expected impact on service.

When: 3:00 AM – 6:00 AM Affected Service: Network Registration – DHCP – Boca Raton Affected Systems: dhcpboc0, dhcpboc1 Description of Maintenance: Migrating Middleware’s Boca Raton DHCP servers from Red Hat Linux 5 to Scientific Linux 6. Service Interruption: Yes, new DHCP leases at Boca Raton campus will not be provided at intervals during maintenance window.

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 09/15/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 4:00 AM

Affected Service: Blackboard

Affected Systems: bbm1, bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbx1, bbx2,bb.fau.edu, blackboard.fau.edu Description of Maintenance: Apply a patch which prevents an access denied message when students submit an exam question prior to Blackboard’s automatic save process completing.

Service Interruption: Yes, intermittent periods.

When: 3:00 AM – 4:00 AM
Affected Service: sso.fau.edu
Affected Systems: cas0p.fau.edu, cas1p.fau.edu, sso.fau.edu, eCollege Login’s, Help Desk Login’s and other SSO based systems.
Description of Maintenance: CAS will be updated to improve the performance of trusted MyFAU logins. SSO.FAU.EDU may become unavailable  between 3am and 4am.

When: 4:00 AM – 5:00 AM
Affected Services: Admissions applications (owlapp.fau.edu)
Affected Systems: owlapp.fau.edu, owlapp1.fau.edu, and owlapp2.fau.edu.
Description of Maintenance: A bug fix must be applied to the Undergraduate admissions process, the application will be unavailable for a few moments between 4am and 5am.

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 09/01/2011 from 3:00 AM to 7:00 AM during IRM maintenance window.

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 08/18/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 5:00 AM – 6:00 AM
Affected Services: MyFAU
Description of Maintenance: New settings for the Self Password Reset Process will be put in place. When a user logs into MyFAU after 6:00 AM on Thursday, they will be prompted to set up a new set of questions and answers to help with future password recovery when needed. The main new features are:

• 5 questions and answers.
• You can supply your own questions for 3 out of the 5.
• The answers will now be case insensitive as well as white space insensitive.
• When initiating a password reset by clicking the “Forgot Your Password?” link on the MyFAU login page, you will be prompted to answer 3 random questions out of the 5 established. All 3 must be answered correctly to be allowed to change your password.

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When: 3:00 AM – 5:00 AM
Affected Service: Blackboard
Affected Systems: bbm1, bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2
Description of Maintenance: We will be restarting and applying several patches to Blackboard which will result in improved SafeAssign performance and correct several problems with assessments. ————————————–
When: 3:00 AM – 4:00 AM
Affected Service: sso.fau.edu
Affected Systems: cas0p.fau.edu, cas1p.fau.edu, sso.fau.edu
Description of Maintenance: CAS will be configured to trust authentication from MyFAU’s CAS server and ECollege’s production authentication code will be enabled. SSO.FAU.EDU may become unavailable during between 3:00 AM and 4:00 AM.
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When: 3:00 AM – 7:00 AM
Affected Service: Middleware Windows servers will be upgraded from 2008R2 to 2008R2SP1
Affected Systems: MSSQL, SharePoint, Xitracs, IdmGateway.fau.edu
Description of Maintenance: All Middleware servers running Windows 2008R2 will be upgraded to the latest service pack.
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When: 4:00 AM – 5:00 AM
Affected Service: Identity Manager
Affected Systems: idm1.fau.edu, idm2.fau.edu, idm3p.fau.edu, idm4p.fau.edu
Description of Maintenance: Identity Manager will be connected to Banner for the purpose of importing directory information for employees. We will also be enabling replacements for two failed servers during this time. There will be no down time due to this change.
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When: 4:00 AM – 5:00 AM
Affected Services: Broadcast.fau.edu, used by the College of Business to provide authentication on videos
Affected Systems: broadcast1.fau.edu, broadcast2.fau.edu
Description of Maintenance: The College of Business has discovered a problem when authenticating clients to video downloads. To correct the issue we must allow the two servers which provide this service to share their session information. This will require a brief period of down time at 4am.
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When: 9:00 AM – 11:00 AM Wednesday August 10, 2011

Affected Services:  Blackboard

Affected Systems: bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbm1, bbp1, bbp2, bbp3, bbp4, bbp5, bbp6, bbp7, collab, bbnfs

Description of Maintenance: The new Blackboard Linux servers will be connected to the Blackboard cluster.  No downtime expected.