Completed – IRM Systems Maintenance, 3/31/11 from 3:00am to 7:00am

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 03/31/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:

MyFAU change at 5:00 AM
Description of Change: MyFAU personal and campus announcement channels which reside on the HOME tab will be changed to display 5 announcements at a time rather than 3. Also the page where you view the actual body of the announcement will be changed to show 8 announcements per page rather than 5 as it is now.

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Global Traffic Manager (GTM) maintenance:
The GTM settings will go into effect for the FAU website around 6:15am. If all goes well there will be no issue. The purpose is to let the copy of the FAU website in Northwest respond for www.fau.edu in case of a disaster or when the FAU network is unreachable. If there are problems – there could be a chance that the FAU website may not display during this time, but that is not anticipated. =================================================

The following servers will be down for hardware upgrades from 5:00am-7:00am:
banoradev.fau.edu
bannerprd.fau.edu
enzo.fau.edu
diablo.fau.edu

The following server will be down for hardware upgrades from 3:00am-8:00am:
bannerprd.fau.edu

Applications being unavailable are as follows (production & test):
Banner production (3:00am-8:00am)
Banner test and development
Harvest
Appworx
Signature System
Identity Manager
Network Registration
CAS

Web Services affected by CAS not being available:
Parature (Customer login, not CSR)
Network Registration
Engineering Card Access
OmniUpdate
Xitracs

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SharePoint will be unavailable between 6:00 AM – 6:15 AM

Description of Change:
​Change the MSSQL server from Integrated to Mixed Mode Authentication

Posted in Network and Telecom

Resolved – Network Outage on Ft. Lauderdale Campus

We are experiencing a network outage to the Ft. Lauderdale campus. Networking is working on the issue.

Posted in Uncategorized

Completed – IRM System Maintenance, March 24, 2011 from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 03/24/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:

When : 5:00 AM – 7:00 AM
Affected Systems: MyFAU will be unavailable

Description of Change: MyFAU will have its host java updated and configurations will be put in place to enable single sign-on to Exchange 2010 webmail. Intermitted downtime starting at 5am. ======================================================

When: 5:00 AM – 6:30 AM
Affected Services: Talisma Development will be unavailable

Description of Change: Convert TALDEV01 and TALDEV02 to VMs. Remove Backup Exec System Recovery from TALDEV01. Affected Systems: TALDEV01 TALDEV02 ======================================================

When: 5:00 AM – 6:00 AM
What: Banner faculty advisor self-service 8.5 upgrade
Who (impacted): Users trying to access the faculty/advisor pages in SSB

When: 3:00am-7:00am
What: Harvest production database upgrade
Who (impacted): All harvest users, the harvest service will also be unavailable after 7:00am until the end of the day and possibly the next day.

When: 5:00am-6:00am
What: www.fau.edu being placed behind F5 Global Traffic Manager
Who (impacted): No interruption

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Posted in Uncategorized

Resolved – Boca Bldg 51 Network Outage fixed

The fiber optic connection to Boca building 51 (Performing Arts), dropped at 6:00pm taking the network offline in that building. It has been fixed and the network in building 51 has now been restored

Posted in Network and Telecom

SafeAssign tool in Blackboard will be unavailable 3/20/11 from 6:00pm to 7:00pm

On Sunday, March 20th, 2011 the SafeAssign tool in Blackboard will be unavailable from 6:00pm to 7:00pm due to system maintenance.

Posted in Network and Telecom

Completed – IRM System Maintenance 03/10/11 from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health check on Thursday, 03/10/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:30 AM – 4:00 AM
Description of Change: We will be upgrading the Exchange Server’s Login Page
Affected Services: Mail.fau.edu (Exchange Webmail)
Affected Systems: Exchange WebMail Exchange Front Ends
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When: 4:00 AM – 6:00 AM
Description of Change: We will be upgrading the Central Authentication services theme.
Affected Services: Single Sign On Network Registration (talon.fau.edu/netreg) HelpDesk Single Sign on (www.fau.edu/helpdesk)
Affected Systems: cas0p.fau.edu cas1p.fau.edu sso.fau.edu
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When: 5:00 AM – 6:00 AM
Description of Change: changing VMware management port on all middleware production VMware servers to a new subnet.  Brief network interruption on guest virtual machines is possible.
Affected Services: Netreg Sharepoint Owlapp
Affected Systems: Vmwboc01 Vmwboc02 Vmwboc03 Vmwboc04 Vmwboc05
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When: 5:00 AM – 6:00 AM
What:
1. Banner faculty/advisor self-service 8.4 upgrade – No downtime foreseen. Will affect those trying to access the faculty/advisor pages during this time.

2. Oracle TNS entry for Banner to talk to Harvest – No downtime

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Posted in Uncategorized

Resolved – Boca building 11 Field House power/network issue

We have a UPS hardware failure in building 11 Field House. The network devices will go offline for a quick UPS repair. Downtime should be less than 15 minutes.

Posted in Systems

Resolved – Jupiter Power Outages

We are experiencing random, rolling power outages on Jupiter campus. This will cause rolling, random network outages. We’ll keep you updated as we know more.

05:11pm – All issues on Jupiter campus have been resolved. Everything is back online.

Posted in Uncategorized

Resolved – Network outage on the Jupiter campus

We are experiencing a network outage on the Jupiter Campus. The cause is not yet known but we are working to resolve.

Posted in Uncategorized

Completed – IRM Systems Maintenance, Thursday, March 3, 2011

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health check on Thursday, 03/03/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted: 4:00am to 6:00am Blackboard 9.1 will experience intermittent availability between 4:00am – 6:00am while applying a patch to Blackboard’s Grade Center to correct a bug that prevents instructors from viewing an individual attempt when the Column has no category.

6:00am – 7:00am SMTP/ SMTP antivirus – SMTP/antivirus will delayed, queued and/or bounced during this time. Will affect everyone during this time. Wise/webnet2 (web services) – Web services and applications hosted on wise and webnet2 will not be available. Will affect everyone browsing www.fau.edu during this time. Banner student 8.4/8.5 upgrade – Banner student upgrade will impact those who might have jobs scheduled to run during 3:00am-7:00am. Jewish music archive – Jewish music archive will not be available during 6:00am-7:00am.

Posted in Uncategorized