Network outage 2/28/2011 from 09:12 – 09:17.
This affected all network segments including the voice over IP network segments. We are investigating the root cause of the LAN router crash. We apologize for any inconvenience this may have caused.
Resolved – Network down affecting all campuses
Posted in Uncategorized
Completed – FAU Self-Service and Banner Systems Unavailable this Saturday, 2/26
The FAU Self-Service and Banner systems will be unavailable on Saturday, Feb. 26 from 7:00 a.m. to 4:00 p.m. as Banner undergoes an Oracle database upgrade. This will affect the following services:
* Banner Forms (INB) access * FAU Self-Service (including registration, transcripts, grades and payments)
Posted in Educational Technologies
Resolved – Network Down in Library Due to Power Outage
There is a power outage in the Boca Campus Library. Network is down in the east side of the building due to this power issue. Physical Plant has been notified. We will make sure the network comes back online once power is restored.
Posted in Uncategorized
Resolved – Network Outage Library Bldg 3 East side
There is a network outage in the east side of the library building 3 due to a power failure in the building. Engineering and Utilities are working to resolve the issue.
Posted in Uncategorized
Completed – IRM System Maintenance – 2/24/2011 from 3:00am to 7:00am
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health check on Thursday, 02/24/2011 from 3:00am to 7:00am during IRM maintenance window.
The following services will be unavailable between 6:00am and 7:00am: Banner, Self-Service, Internet Native Banner, Travel, EFC, Workflow, Appworx, Harvest, Network registration, Resource25, Travel (WOLF), Signature System, Report Caster, ODS, Webfocus, FAU SUDS (IEA), Identity Manager, Banner FTP
Posted in Uncategorized
Completed – SafeAssign will be unavailable on Friday, February 18 from 2:00am to 4:00am
The SafeAssign plagiarism detection tool within Blackboard will be unavailable on Friday, February 18 from 2:00-4:00am due to system maintenance. We apologize for the inconvenience.
Posted in Educational Technologies
Completed – IRM System Maintenance 2/17/2011 from 3:00am to 7:00am
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health check on Thursday, 02/17/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:
- Blackboard will be unavailable from 3:00am to 4:00am
- Single-sign on for the FAU Online Service Desk, Network Registration, and OmniUpdate will be unavailable from 5:00am to 6:00am
Posted in Educational Technologies
Resolved – Network Outage
Network outage due to high CPU on the router from 12:21 – 12:31 2/15/2011
Posted in Uncategorized
Completed – Voice System Maintenance on Davie Campus
On Wednesday, February 16th from 5:00am till 7:00am CSI will be performing telephone system maintenance that will interrupt telephone service on the Davie Campus. Other Southern campuses may experience intermittent outages. All calls originating from the Davie campus may require dialing a seven or ten digit number for all off campus calls. If you are trying to reach the Davie campus, the ten digit number might be required. In the event of an emergency the FAU police department can be reached at 561-297-3500 by using a cellular or other non-FAU phone, and local police can be reached by Dialing 911 from a cellular or other non-FAU-phone.
Posted in Systems
Resolved – Emergency restart of Blackboard today at 12:50pm
There will be an emergency restart of Blackboard at 12:50pm to 1:20pm today (Friday, February 11) that is necessary in order to keep the system running. We apologize for any inconvenience that this may cause.
Posted in Email