We are currently experiencing some issues with the FAU e-college website, http://fauonline.net not loading properly.

eCollege’s help desk has been contacted to resolve the issue.

We apologize for any inconvenience this may cause.

OIT

We have received reports of slowness when accessing our online ticketing system (Parature).  Our vendor is currently investigating to determine the cause and hope to have the issue resolved as soon as possible.

We apologize for the inconvenience.
OIT

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/13/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 4:30 AM to 6:30AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: This change is to make configuration changes to blackboard as well as to apply maintenance patches suggested by blackboard to fix an outstanding issue with session time outs.
User impact: Blackboard will be inaccessible during this time window.

When: 5:30 AM to 6:30 AM
Affected Services: IDM, Blackboard and Banner production databases
Affected Systems: boc22ora02, bbloracle, bannerprd
Description of Maintenance: Latest Oracle patch set update
User impact: IDM, Blackboard and Banner production will be unavailable.

When: 4:30 AM to 5:30 AM
Affected services:  Password Reset
Affected systems: IDM
Description of maintenance:  OIT will be making the final changes to the FAU Password complexity requirements. This will impact the initial default FAU password for users. The new default for accounts (FAUNet ID) created after the change will be the 3 letters of “fau” in lowercase followed by the user’s birthday in MMDDYY format (fauMMDDYY). For example if your birth date is September 3rd, 1997, your initial password would be fau090397.

In addition FAU will require all newly set passwords to meet the following requirements.

• The password length must be at least 8 but no more than 30 characters.
• The password must contain a letter.
• The password must contain a digit.
• The password must not contain any of these three special characters:  @ & $.
• You must change your password every 365 days.
• The password cannot be a repeat of your previous 6 passwords.

User impact: All newly created accounts will be created with a new password. Users who change their passwords must follow the new password complexity requirements. Between 5:00 AM and 7:00 AM user account creating and password changes will be delayed.

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/06/2012 from 3:00AM to 7:00AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 5:30AM to 6:30AM
Affected Services: INB / SSB / Travel / Workflow / EFC / DARS
Affected Systems: sctforms1/2, sctcache1/2/3/4/5/6
Description of Maintenance: Rolling reboots for OS patches
User impact: None expected (rolling reboots)

When: 6:00AM to 7:00AM
Affected Services: ODS System
Affected Systems: ODSP.fau.edu
Description of Maintenance: A recommended oracle patch will be installed ODSP.fau.edu.
User impact: ODS will be unavailable during this time.

When: 3:00AM to 6:00AM
Affected services: SharePoint
Affected systems: SharePoint
Description of maintenance: The VHDs of the SharePoint hosts will be aligned to increase performance of the systems.
User impact: SharePoint will be intermittently unavailable during the maintenance window. Please try to access the page again after 6:00 AM

When: 5:00AM to 7:00AM
Affected services: Voicemail (Xpressions)
Affected systems: Xpressions
Description of maintenance: The Xpressions servers will be upgraded to enhance the OS so mailbox message size can be limited to the number of messages.
User impact: Users will not be able to leave or retrieve messages during the maintenance window

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/30/2012 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM to 4:00 AM
Affected services: Any service that utilizes FAU NetID including, but not limited to, Owl Apps, Blackboard, eCollege, Phonebill, Netreg, Omniupdate, and Helpdesk
Affected systems: CAS (sso.fau.edu
Description of maintenance: The CAS (sso.fau.edu) database will be moved to a new host
User impact: sso.fau.edu will be unavailable for a short period of time during the window. Users will not be able to log in to any service that utilizes FAU NetID including, but not limited to, Owl Apps, Blackboard, eCollege, Phonebill, Netreg, Omniupdate, and Helpdesk

When: 3:00 AM to 6:00 AM
Affected services: SharePoint
Affected systems: SharePoint
Description of maintenance: The VHDs of the SharePoint hosts will be aligned to increase performance of the systems.
User impact: SharePoint will be intermittently unavailable during the maintenance window. Please try to access the page again after 6:00 AM

When: 5:00 AM to 7:00 AM
Affected services: Voicemail (Xpressions)
Affected systems: Xpressions
Description of maintenance: The Xpressions servers will be upgraded to enhance the OS so mailbox message size can be limited to the number of messages.
User impact: Users will not be able to leave or retrieve messages during the downtime window

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/16/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 3:00 AM to 6:00 AM
Affected services: SharePoint
Affected systems: SharePoint
Description of maintenance: The VHDs of the SharePoint hosts will be aligned to increase performance of the systems
User impact: SharePoint will be unavailable for a short period of time during the window

When: 3:00 AM – 4:00 AM
Affected Services: DNS, DHCP, Domain services on Davie campus
Affected Systems: hvdav01, davdcfau01, davdcirm01, dhcpdav1, dnsdav1, ldapdav1
Description of Maintenance: The RAID controller firmware on HVDAV01 will be updated to the latest version. This update will require a reboot of the system, all VMs running on the host will be placed into a saved state during the reboot (davdcfau01, davdcirm01, dhcpdav1, dnsdav1, ldapdav1)
User impact: dhcp and dns services will be unavailable for a short period of time during the window.