Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/09/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 12:00AM – 7:30AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: The goal of this upgrade is to install the latest Blackboard service pack.  This includes several security improvements as well as the addition of new features and enhancements to blackboard.
User impact: Users will be unable to access the systems and services listed above. Grades will not be able to be submitted via the egrades building block during Thursday August 9th.

When: 4:30-6:00 AM
Affected services: EMS
Affected systems: sql05vs, fauweb1
Description: EMS has released monthly patches for EMS, VirtualEMS, and MasterCalender, apps and databases. Also the Plan a meeting web service will be installed on fauweb1 in the EMS site.
User Impact: EMS will be online, but some user sessions may be interrupted during service restarts.

When: 5:30AM – 6:00AM
Affected services: DHCP (Village Apartments, IRT/Algonquin, Heritage Park Towers, Glades Park Tower, Nursing)
Affected systems: Middleware DHCP Servers
Description of maintenance: The goal of this change is to add new IP address ranges to the existing DHCPD configuration on Middleware DHCP servers. The old IP address ranges (131.91.x.x) and the new IP address ranges (10.x.x.x) will coexist on the same network/VLAN.
User impact: Users who attempt to receive a new lease during the 5-second DHCPD restart window will not receive a lease. Otherwise no user impact is expected.

When: 5:00AM – 6:00AM
Affected services: Firewall
Affected systems: Firewall
Description of maintenance: OIT will adopt a default-deny policy for incoming connections on the unprotected networks prior to the fall semester in an effort to comply with State or Florida Audit Findings.
User impact: No end-user impact is expected.

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/02/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: August 1, 11:00pm until August 2, 7:00am
Affected services: Windows workstation clients in buildings 4, 8, 22, 31, 80
Affected systems: Windows workstation clients in buildings 4, 8, 22, 31, 80
Description of maintenance: The SCCM client will be installed on workstations in buildings 4, 8, 22, 31, 80.  Additionally, a patch concerning performance issues with high system load caused by the WMI process checking its database for consistency on login (KB2617858) will be automatically installed. The SCCM client will be operational immediately and typically does not require a reboot. The deployed patch does require two reboots. Users may reboot at their leisure unless they report a problem with their system becoming slow, in which case they may be instructed to complete two reboots immediately.
User impact: Typically no user impact is expected, however several cases have been reported of poor system performance due to the above mentioned issue. If this issue is reports on any workstation in buildings 4, 8, 22, 31, 80, please reboot the computer, login, and finally reboot the computer again.

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/26/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 5:00 AM – 7:00 AM
Affected services: VoIP servers
Affected systems: VoIP servers
Description of maintenance: OIT will change a parameter in the VoIP servers for system forwarding
User impact: No end user impact is expected. There should be no outage in phone service as this is only a parameter change. The window will be used to the test the changes.

We are currently experiencing some issues with accessing online payments (ePay) via Self-Service.
The vendor has been contacted and is working to resolve the issue.

We apologize for the inconvenience.

OIT

The Echo360 system will be undergoing maintenance on Friday, July 20 from 6:00 AM to 7:00 AM in order to improve video load times and responsiveness of the web interface that faculty use to upload course videos.

Students will be unable to view Echo360 course videos during this maintenance window. Typically these videos are accessed by students from within Blackboard courses.

Also, faculty will be unable to upload new course videos during this time.

When: 7/13/12 5:00 PM – 7/14/12 5:00 PM

Affected Services: iea.fau.edu

Affected Systems: ieaweb, ieadata

Description of Maintenance: We will be migrating ieadata and ieaweb to virtual machines

User impact: iea.fau.edu will be unavailable for periods of time throughout the window

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/12/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 6:00-6:10 AM
Affected services: Blackboard
Description: Blackboard has released an update to their SafeAssign Building Block.  The update will not require any downtime.
User Impact: None

When: 3:00 AM – 5:00 AM
Affected Services: Mailing lists (@lists.fau.edu) and flashgordon
Affected Systems: lists, flashgordon
Description of Maintenance: We will be installing email virus scanning on lists.fau.edu and flashgordon.fau.edu
User impact: Email will be unavailable for short periods of time during the window