OIT Systems Maintenance, Thurs. Feb 9 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/09/2017 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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Oracle Forms server patchset
When: 3:00AM to 6:00AM
Affected services: Banner INB​
Affected systems: sctforms and sctforms2​
Description of maintenance: Apply Oracle patchset p16471668_111170_Linux-x86-64 to the production Banner INB forms servers.  This will upgrade Forms version from 11.1.1.6 to 11.1.1.7.
User impact: Banner INB (forms) will be unavailable during the downtime.​

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Move root volumes to SATA
When: 4:00AM to 6:00AM
Affected services: N/A
Affected systems: ​IO might be slightly slowed down while the failover/failback occurs.
Description of maintenance: We need to move the root volumes on filers boc22naclm01n05/06 from SSD drives to SATA so we can use the SSDs for a flash pool. This requires that each filer be failed over and then rebooted.
User impact: ​There should be no impact to the end user.  It will be transparent to the user.
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Posted in Banner and Admin Systems, Systems

OIT Systems Maintenance, Thurs. Jan. 26 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/26/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Upgrade Papercut from v14.2 to v16.3
When: 3:00AM – 7:00AM
Affected services: Papercut​ printing
Affected systems: Boc22pcapp01, Boc22pcapp02, Boc22pcprt01, boc22pclyprint01, jup17pcprt01, dav90pcprt01, ftlbc04pcprt01, boc22pcoffice01
Description of maintenance: This upgrade will consist of upgrading the Application servers, 5 secondary Print servers, and the Office Apps server.
User impact: Printing services offered via Papercut will be unavailable during the window.

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Upgrade to the deployment and Windows client management server (SCCM)
When: 5:00AM – 6:00AM
Affected services: All OS/application/windows update deplyoments from boc22sccm​
Affected systems: boc22sccm​
Description of maintenance: OIT will be upgrading the System Center Configuration Manager server (boc22sccm) to version 1610​. SCCM clients may update to version 1610 over the next week.
User impact: All OS/application/windows update deplyoments from boc22sccm will be unavailable during the upgrade​​

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Update CMC Firmware on DBC1-3
When: 4:00AM – 6:00AM
Affected services: CMC controller on DBC1-3

Affected systems: adcon2, ADRMS, Analytics VM, andisec, andisecgco, bbloraclealt, bbnfs4, BIG-IP VE 10.2.2.763.3, BIG-IP VE 11.6.0.0.0.401, bishop, boc22banxe[01-04], boc22banxealt[01-07], boc22bipd1, boc22bipp1, boc22bipt1, boc22camrec1, boc22cfdev1, boc22cfdev2, boc22cfprod1, boc22cfprod2, boc22cmdeploy, boc22cmtftp, boc22cs1, boc22esa02, boc22gc1, boc22hou1, boc22hou3, boc22iea1, boc22ieadev1, boc22med[1-2], boc22medlxr, boc22medmb, boc22medprint, boc22naharvest, boc22nascan[01-05], boc22odsm,boc22oimd[1-2], boc22oimp[1-2], boc22oimt[1-2], boc22oimwebd[1-2], boc22oimwebp[1-2], boc22oimwebt[1-2], boc22ora[01-08], boc22oud[01-02], boc22oudp-[01_rec-02_rec], boc22oudt[01-02], boc22prime3, boc22rdweb, boc22sbc01, BOC22SCCMDP01, boc22tcs, boc22uachievealt1, boc22uachievealt2, boc22uaremote, boc22ug[00-05], boc22ugadmin, boc22vinyl, boc22vip1, boc22vipdata01,boc22vipdc01, boc22vipdev1, boc22vmharvest, boc22webdev[1-2], boc22webprod[1-2], bocca01, bocdcfau01.ad.fau.cc, bocdcfau02.ad.fau.cc, bocdcirm01.irm.ad.fau.cc, bocdcirm02.irm.ad.fau.cc, catest, cjwlinux, DellOME, DORdev, DORProd, echo, echoapi, echoapitest, echoftp, echoproc[1-7], echotest, echoweb2008R2, eco, ecosystem, ELKLogserver, esm, exchangeca01.ad.fau.cc, exchangemb01.ad.fau.cc, exchangemb02.ad.fau.cc, faujsa, faujsav240, fausftp, fausftp2, fausftpcci, fauweb5, fauwifi05, fulltext, fulltext2, fulltexttest, fusionrv2012, grantseraportal, guinness.fau.cc, ibiweb[3-6], irmftp, jira, mcoracle, modena, mysql01, naadmcon, naoc, neo, ns1.fau.cc, ns4, ns5, NSVPX-ESX, ntp1, ntp2, oars, octopus, ODIODS9, oem, OIM-NetScaler, OmarFusionMid, omnientry, omnissm, omniupdate, OnCommand Performance Manager, OpenFire UC, perf4boc1, perf4boc2, remotecon.fau.cc, roomconfigs, sacs.eng.fau.edu, sctaltcache[1-8], sctcache[1-8], sctforms, sctforms2, sctformsalt1, sctformsalt2, single_file_restore, smartvault2.vip.2008, smartvault3.vip, smtp172, smtpsec3, smtpsecA, smtpsecB, spok, sqlnode04, sqlnode05, sqlverify, streamfms2012, streamfmst, streamwms, swise, sygmon, techrunway, terminal Server Licenses, tftpsrv, tms1, tms2, tstwordpress, tstwordpress-r, tuna1d, tuna1p, tuna1t, UI VM, vkillerx, vsc_test, webnet[4-8], whitebox, windowsupdate, wise, wordpress
Description of maintenance: We will be updating the CMC firmware from 4.5 to 5.21 for the 3 Dell M1000e chassis. This is being done so we can utilize WS-MAN to manage these systems from the Dell OME application
User impact: None expected

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Financial Aid 8.28.2 patche/ Financial Aid SelfSrv 8.25.01 patch
When: 3:00AM – 7:00AM
Affected services: Not Applicable
Affected systems: Banner Financial Aid
Description of maintenance: ​The Financial Aid office has requested that the following packages associated with the Financial Aid 8.28.2 patche/ Financial Aid SelfSrv 8.25.01 patch be installed in production this Thursday morning during the maintenance cycle.
User impact: None expected

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Posted in Banner and Admin Systems, Systems

[Completed] OIT network maintenance January 22 from 6:00 am – 7:00 am

Network maintenance has been completed.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

OIT network maintenance January 22 from 6:00 am – 7:00 am

On Sunday, January 22, 2017, between 6:00 am and 7:00 am, OIT will implement an emergency update to the core network. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 20 minutes during this time period. This outage will affect connectivity to the Internet as well as connectivity within FAU.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

Do Not Open Phishing Email with subject line “Important announcement from President John Kelly”

If you received an email that appears to come from President John Kelly with subject line “Important announcement from President John Kelly” do not open and please delete this email immediately. This is a phishing email.

If you already opened the attached document contact the OIT Help Desk at 561.297.3999 for further assistance.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized, Workday

Out of Maintenance Window OIM Restart – 1/9/2017

OIM will be restarted at approximately 10:00am this morning to address severe load and latency that is ultimately impacting a variety of services.

The downtime is roughly ten minutes.

This would impact the following:

Password Changes, Account Claiming, and New Hires from Workday.

Posted in Banner and Admin Systems, Systems

[Completed] OIT network maintenance January 7 from 1:00 am – 6:00 am

The network maintenance scheduled for January 7 has been completed.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

OIT network maintenance January 7 from 1:00 am – 6:00 am

On Saturday, January 07, 2017, between 1:00 am and 6:00 am, OIT will implement an emergency update to the core network.  Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 20 – 30 minutes during this time period. This outage will affect connectivity to the Internet as well as connectivity within FAU.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

[COMPLETED] – Touchnet Maintenance (student payment services), Wednesday, Dec 21 3:00AM to 7:00AM

** MAINTENANCE COMPLETED **

TouchNet systems will be undergoing routine maintenance; from 3:00a.m. to 7:00a.m. on Wednesday 12/21/16.

All student payment services will be unavailable during this time.

 

Posted in Banner and Admin Systems, Systems

OIT Upgrade and Enhancement Schedule, Dec. 21 – 30

To minimize impact to our user community, the Office of Information Technology has planned several upgrades and enhancements during the upcoming holiday break. Please see the schedule below for dates, times and impacts.

Outstanding Maintenance

Wednesday, Dec. 28 through Friday, Dec. 30; each morning from 12:01 a.m. – 6 a.m.
Network Core Maintenance; expect intermittent network outages during this time period.

Completed Maintenance

Wednesday, Dec. 21, 6 p.m., through Thursday, Dec. 22, 6 a.m.  Datacenter Power Upgrades [Completed]

Monday, Dec. 26, 1 a.m. – 6 a.m:  Network Core Maintenance [Completed]

Monday, Dec. 26, 6 p.m. through Tuesday, Dec. 27, 6 a.m:  Banner Patches and Upgrades [Completed]

 

Posted in Banner and Admin Systems, Network and Telecom, Systems, Uncategorized