RESOLVED: The Echo360 Service needs to be restarted to rebuild its Tapestry cache and will be unavailable from 8:45-9:15am
Any user attempting to upload video via EMI or stream Echo lecture videos will be unable to do so during this window.
RESOLVED: Echo360 Service Restart
Emergency Maintenance for FAU Lists
At 10:30 AM the FAU lists server will be rebooted to address a security issue.
Due to the reboot some emails from the mailing list might experience some delay before being sent out.
Posted in Banner and Admin Systems, Systems
[Resolved] Email Delays
**Update – Email should now be flowing normally. We apologize for the inconvenience.
We are currently experiencing some email delays. We are working to resolve this issue.
Intermittent telephone outage – Building 31 complex
We are experiencing intermittent telephone outages in the following buildings:
Bldg.31-UN-Student Union
Bldg.31A-AU-University Center Auditorium
Bldg.31B-LO-Live Oak Pavilion
Bldg.31C-LL-Lifelong Learning Center
Bldg.31D-CE-Continuing Education Hall
Bldg.31E-CR-Student Activities Center
We are working to repair the issue as soon as possible.
Thank you
Posted in Banner and Admin Systems, Systems
Outlook bounced message errors
Some Exchange users may be receiving bounce back emails with a description of “Hop count exceeded”. To correct this issue we recommend closing and restarting Outlook. Once Outlook has restarted we recommend that you also resend your original message which had the error. We apologize for the inconvenience.
Posted in Banner and Admin Systems
WebFOCUS 7 production downtime this Saturday morning
WebFOCUS production will be unavailable this Saturday (2/8/2014) from 10:00am to 12:00pm noon in preparation for a software upgrade from version 7 to 8.
OIT Systems Maintenance, Thurs. Jan 30, from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 1/30/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 4:00AM – 4:30AM
Affected services: Andi.fau.edu, Fair.fau.edu, Fauftp1, Home.fau.edu, Homex.fau.edu, NWRDCFTP, Personnel.fau.edu, Purchasing.fau.edu, Secure.fau.edu, Secure2.fau.edu, Student.fau.edu, Student-antivirus, Redirects for Accounts, Apps, Conduct, Gradapp, Graduate, HBOI, HonorsBoca, HonorsCollege, Incident, Interact, Mailstub, OURI, Password, Research, ULR, Wireless, www.cdc, and www.hboi.
Affected systems: FAUWEB6
Description of maintenance: OIT is upgrading the resources of FAUWEB6. We are adding an additional processor as well as memory server. Once resources are added, the server will be brought back online.
User impact: The services listed will be inaccessible during the maintenance window.
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When: 5:00AM – 6:00AM
Affected services: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected systems: controller.fau.edu
Description of maintenance: OIT will be upgrading some software on controller.fau.edu. As a result, several services will be unavailable for approximately 1 hour.
User impact: Services listed will be unavailable for approximately 1 hour.
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When: 3:00AM – 4:00AM
Affected services: Identity Manager (password sync), Labs licensing servers, Labs webcam, Exchange (IMAP and POP only), Networking servers
Affected systems: boc22cm102wcs10, ecswins01, comvmweb02, aptitudesrv, acsmem02, boc22adfs, hpc.fau.edu, spwfe2, XenLIC, boc22cm102srv4, boc22cm102srv10, FileLocker2, appadmin.fau.edu, mcclient, adcon, labcam3, ugapp1.fau.edu, boc22adfsp, XenSF1, printonline, boc22cm102srv1, idm2, ugappt2.fau.edu (leave off), XenSF2, issdev, boc22mssql21, aptitudesrv 2008r2, ugapp4.fau.edu, XenZDC1, jobs.finaid, remotecon, ugapp5.fau.edu, boc22mssql12, XenAPP-Office, comvmadi02, boc22dirsync, vcboc02, misproxy, iss, ecswins02, lintalon0, ls-snap, FileLocker1, boc22cm102srv9, XenAPP01, labcam4, boc22mssql22, boc22cm102vrt101mrtg, exchangeca03, ls-osd, ls-matlab, boc22mssql11, comvmsql02, labcam5, XenRDP00, sqltesthost01, remotecon2, freeze, acsmem04, as4, STS- template, XenAPP02, STS-Base_x64 clone, ugapp3.fau.edu, labcam2, frevvot.fau.edu, fauwebdev, labcam1
Description of maintenance: OIT will be moving several systems between racks in the datacenter in order to accommodate new gear. As a result, several services will be unavailable for approximately 30 minutes.
User impact: The services and systems will be unavailable for approximately 30 minutes.
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When: 6:15AM – 6:40AM
Affected services: DNS
Affected systems: ns.fau.edu
Description of maintenance: ns.fau.edu (DNS Server) will be upgraded from a Sun-Fire V240 to a Sun 5120.
User impact: No end-user impact is expected.
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Posted in Banner and Admin Systems
WebFOCUS production unavailable this Monday morning
WebFOCUS production will be unavailable this Monday morning (1/20/2014) from 8:00am to 10:00am in order to prepare for a software upgrade from version 7 to 8.
Posted in Banner and Admin Systems, Systems
Emergency Network Maintenance – Wednesday January 15 from 5:00 – 5:45 am
Communications Infrastructure will be performing emergency network maintenance from 5:00a.m. until 5:45a.m. on Wednesday January 15, 2014 to resolve issues with connectivity. During this time there will be a network outage that will affect connectivity to the Internet, telephones, and all network traffic within the university.
Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163.
Posted in Banner and Admin Systems, Systems
ODS Production
The upgraded version of ODS production (8.4.1) is now available with data current up to 11:00am Monday (11/25/2013) morning. The nightly refresh is scheduled for ODSP this evening which will bring the data current by the following morning.
Posted in Banner and Admin Systems