ODS

The following ODS tables are not current due to errors with the refresh process:

MST_STUDENT_CRSE_HIST MST_STUDENT_CRSE_STUD MST_STUDENT_CRSE_TRANS

OIT is currently investigating this issue.

Posted in Banner and Admin Systems

[completed] OIT file server (fauandi1, fauandi2) unavailable 6/7 @5PM

-UPDATE 6/9 @12:38 – Maintenance on OIT file server is complete. All shares on fauandi1 and fauandi2, including user home directories (M: drives) and departmental share drives are now available.

Thank you for your patience,

Systems

 

All file shares on fauandi1 and fauandi2, including user home directories (M: drives) and departmental share drives, will be unavailable while we preform emergency maintenance on the system. We expect the services to be unavailable for approximately 24 to 48 hours.

We apologize for the inconvenience.

 

Thank you,

Systems

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

OIT Systems Maintenance, Thursday, June 6 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/06/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 6:00 – 6:30 AM
Affected Systems: Symantec Servers (seeker4, seeker5 and vkiller3)
Description of Maintenance: Upgrade to latest version.
User Impact: None — update will be done one at a time — approximately 5 minutes each server.

When: 5:00 – 7:00 AM

Affected Systems: Bert, NS, Seeker2, Seeker3, Irmftp, faujsa
Description of Maintenance: Systems will be physically moving 6 servers from RU04 to RU05 in order to make space for new hardware.
User Impact: During the actual move of
Bert: master dns server; should be no user impact.
NS: one of 3 outward facing nameservers; should be no user impact as the other servers are live.
Seeker2 and Seeker3: 2 of 4 symantec gateways; perhaps email will be slowed down a little.
Irmftp: no access to irmftp; scripts running at time of move will be unsuccessful.
Faujsa: no access to faujsa; Jewish Sound Archives site will be down.
When: 5am to 6am.
Affected Services: google migrator, graduate admissions application, network registration.
Affected Systems: enzo, boc22ora03
User Impact: Affected services will be unavailable during the maintenance window.
Reason: Schemas and data for listed services are being migrated from enzo to boc22ora03.

When: 5:00AM – 6:00AM
Affected services: Appworx
Affected systems: Appworx
Description of maintenance: The Apache web services for Appworx production (FAUP) will be upgraded.
User impact: Appworx users will not be able to access the web console. Jobs will continue to run.

When: 5am to 7am.
Affected Services: ODS production environment. Webfocus won’t be able to connect to the ODS database.
Affected Systems: odsprod
User Impact: Affected services will be unavailable during the maintenance window.
Reason: Oracle database patch set updates and host patch installations

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

RESOLVED – DHCP is unavailable

3:45pm – UPDATE: DHCP services have been restored.

 

DHCP is currently unavailable. No new DHCP leases will be provided at this time.

We are working to resolve the issue.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Systems

OIT Systems Maintenance, Thursday, May 16 from 3:00 AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/16/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 6:00-6:30AM
Affected services: Blackboard, Ibiweb, Filelocker
Description of maintenance: A new virtual switch will be put in place to provide high availability on the storage network for virtual systems.
User impact: The following services will be unavailable for a short period of time:
Blackboard
Ibiweb
Filelocker

When: 5:00 – 6:00 AM
Affected Systems: events.fau.edu(fauweb5,fauappsrv2,sql05vs)
Description of Maintenance: EMS, VirtualEMS, and Master Calendar IIS sites, databases, and connectors will be patched and upgraded to their latest versions.
User Impact: Users sessions will be interrupted and they will need to login again.

System Center Updates Modifications:
Description of maintenance: Force systems who may have missed previous defined maintenance windows to install Windows Updates (XP, Vista, 7, and 8) with a deadline. Devices will begin enforcing this policy May 16th at 7 AM after the OIT defined maintenance window.
User impact: Users who have consistently had their systems off during previous OIT maintenance windows may experience temporary reductions in system speed while updates are being installed. Users will receive a message box about restarting their systems. This will continue every month as Microsoft issues updates.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

MyFAU sign-in is very slow

The MyFAU page loads ok, however when signing in, it takes a long time to get connected (3-4 minutes). Issue has been escalated

Posted in Banner and Admin Systems

[Resolved] Intermittent network address resolution

A DNS server may have returned incorrect results between 2 am and 3:30 pm Sunday May 5th. These errors may have caused intermittent issues when connecting to some services such as PRT. The server has been repaired and is behaving normally at this time.

Thank you

Enterprise Systems Middleware and Application Development

Posted in Banner and Admin Systems, Network and Telecom

Blackboard Performance Issue

Users logging into Blackboard may experience long loading times when accessing the “Courses” tab.  OIT staff is currently investigating the issue.

Posted in Banner and Admin Systems

Davie ES Bldg 52 Network Update

We have a network specialist onsite. Repairs are in progress. Only network connectivity on the 1st floor of ES building is affected by this issue. Still no ETR at this time.

Posted in Banner and Admin Systems

DEVL, TEST & ODST unavailable

Banner DEVL & TEST and ODST will be unavailable Tuesday 4/2/2013 from 6:00pm to 10:0pm in order to install firmware updates to the banoradev and odstest servers.

Posted in Banner and Admin Systems